Hoteller i West

«Rooms were clean and staff was nice. Our issue was we payed cash and our card was also charged. When I called to let them know I was informed they were already aware and the manager was reimbursing our card. That was Saturday. I have them through the holiday and still no money has been returned as of Wednesday night. I have tried calling hotel several times and I am not getting any answer or the line will be disconnected at times. Definitely will be aware next time we go through this area.»

«Great stay! Comfortable, clean, and we could afford it.»

«Breakfast was mediocre at best.»

«Mold in the intire shower! Dirty and just overall not ok. It was just really bad. Stay away!»

«Clean»

«Awesome in every way!!»

«Yes but it was broken busted, bugs can get in from outside. No the floor was filthy dirty not been mopped. Then when I wipe up water from tub the floor were very dirty. Turn my white socks very dirty., may not be able to even bleach them. Need weather stripping, and a lot of repair that were previously damaged, I took pictures of all so I not be blamed.... There's more I should have been charged for the stay at all .. should of had a free night... More but I'm tired didn't sleep at all ... They ...

«I was a little worried when we arrived. The outside of the building needs some work. But the staff at the front desk were very professional and polite. The room was clean and beds were very comfortable. They let us have a late checkout and we slept well. Walmart , McDonald’s,Starbucks and a restaurant are right in front of or across the street.»

«Rooms need to be updated.»

«OK hotel in Waco. Location is good. The hallways and elevators seemed dirty but the room was clean. I tried some milk at breakfast but it was full of lumps. I checked the fridge and all of the milk had expired several days ago. I told the staff but the next morning the same expired milk was in the fridge. They had not been removed. I expected them to replace the old milk with new ones.»

«Yes hot tub was great , heated pool, »

«Bad smell. Bed bugs. Not clean sheets. Bad service and manager. Don't stay here. »

«Perfect location»

«Ok. 2/10. We weren’t informed about breakfast so when we got down to eat at the breakfast area at 9:50 we were informed that breakfast was over at 9:00. Never experienced that breakfast closed that early before. Room smelled funny. Positive was clean bedsheets and towels. »

«Where do I start. If you ever wanted to know what MOTELS were like when your parents traveled in the 70's, just stay here one night and you will know. This is a two story motel with NO elevator! The carpeted stairs can tell some stories I'm sure. The room was very out dated but appeared clean because the new coat of white paint. The bed spread was from your grandmas collection and the mattress protector had various CSI stains. The lighting in the room flickered when you turned it on and the ...

«The staff was amazing. They understood my situation, and helped me to accomplish my 1 night stay. I loved their minimalist pool, the fact that the king bed room was like a studio apartment, and its location. The kitchenette could’ve been cleaner, but i wasn’t that worried about it. The phone answering time could also be a little quicker, but i wasn’t mad about it. Clean bed, clean pool, not a boat load of chlorine in it which was amazing, the breakfast was just Wonderful, so many choices, it was ...

«The staff were amazing. The overall room was a little worn, small things like lights, bed linen and the couch. The breakfast was good. No fee for parking.»

«I have had good experiences with other home2 hotels so was hopeful for this one. Do not stay on the first floor! I can’t speak for the other floors but it was dirty dirty. The room we had was at the end of the hall and was in rough shape. The bathroom door was nothing short of a hazard if need not downright dangerous for customers, especially anyone elderly. It could be closed with some effort but almost impossible to open. Also the door to the outside is at the end of that and bangs shut loudly ...