Hoteller i West

«Rooms were clean and staff was nice. Our issue was we payed cash and our card was also charged. When I called to let them know I was informed they were already aware and the manager was reimbursing our card. That was Saturday. I have them through the holiday and still no money has been returned as of Wednesday night. I have tried calling hotel several times and I am not getting any answer or the line will be disconnected at times. Definitely will be aware next time we go through this area.»

«Great stay! Comfortable, clean, and we could afford it.»

«Hotel is right off of the Interstate near Baylor University. If you are attending an event at Baylor this should be your go to hotel. Breakfast was really good and the room was perfect. No noise from the interstate so you don't have to worry about that. Staff was very freindly.»

«Mold in the intire shower! Dirty and just overall not ok. It was just really bad. Stay away!»

«Clean»

«Got a room with broken bathroom door which didn't get fixed until we left despite complaining about it twice. Not enough staff on duty during breakfast hours. Breakfast area doesn't get clean until the breakfast hours are done. So, if you are not the first one, you are likely to find crumbles all over the place. Overall property is good, and room size was good, just not well maintained.»

«Yes but it was broken busted, bugs can get in from outside. No the floor was filthy dirty not been mopped. Then when I wipe up water from tub the floor were very dirty. Turn my white socks very dirty., may not be able to even bleach them. Need weather stripping, and a lot of repair that were previously damaged, I took pictures of all so I not be blamed.... There's more I should have been charged for the stay at all .. should of had a free night... More but I'm tired didn't sleep at all ... They ...

«Arrived late, clean quiet room. Left early. Bed was comfy. No issues.»

«Nice room, comfy bed»

«OK hotel in Waco. Location is good. The hallways and elevators seemed dirty but the room was clean. I tried some milk at breakfast but it was full of lumps. I checked the fridge and all of the milk had expired several days ago. I told the staff but the next morning the same expired milk was in the fridge. They had not been removed. I expected them to replace the old milk with new ones.»

«Yes hot tub was great , heated pool, »

«Bad smell. Bed bugs. Not clean sheets. Bad service and manager. Don't stay here. »

«Not only are the rooms consistently moldy, which will affect anyone’s help, especially if you have asthma… You may find the bathrooms, barely cleaned or mold and mildew around the tub and then if you need help, then you need to move to a different room you’ll be treated badly by people like RUBY and I even lost a full night stay after the night guy said I could move to a clean room and then Ruby said I could move and then she freaked out on me when I came back to move and was verbal and attacked ...

«Ok. 2/10. We weren’t informed about breakfast so when we got down to eat at the breakfast area at 9:50 we were informed that breakfast was over at 9:00. Never experienced that breakfast closed that early before. Room smelled funny. Positive was clean bedsheets and towels. »

«Where do I start. If you ever wanted to know what MOTELS were like when your parents traveled in the 70's, just stay here one night and you will know. This is a two story motel with NO elevator! The carpeted stairs can tell some stories I'm sure. The room was very out dated but appeared clean because the new coat of white paint. The bed spread was from your grandmas collection and the mattress protector had various CSI stains. The lighting in the room flickered when you turned it on and the ...

«Staff was friendly and helpful. The property and room were very clean. Was 2nd time staying and would stay again.»

«Nice,clean good location on I35. Minutes bu car from Baylor and the silos. Excellent attention and breakfast included and actually better thanore expensive hotels.»

«Friendly staff»