Hoteller i West

«No towels in room. Elevator not working had to go through the stairs. Asked for bedding for the sofa bed at 9pm and didn’t get it until 11:30 at night. They only had one employee in front desk that was being overworked. »

«Literally the best stay and Brandon went above and beyond! I will always stay here when I visit my daughter at Baylor!»

«Beds were lumpy, pillows were flat, AC sounded like a truck engine. Breakfast was pastries, apples and coffee. Room was clean and price was reasonable. Staff was cordial. »

«When we arrived, the room was dirty. There were stains on the couch, and no bedding for the pullout couch.The carpet and bathroom were dirty. The pool was filthy. It felt like a truck stop hotel. Overall, a very poor experience at this hotel and we would not recommend. »

«Everything waa really nice and clean. Hotel wasn't even half full. Breakfast was good, nice variety. My only complaint was the mattress on the bed. It was not comfortable at all. We didn't get a good night's rest. Otherwise, everything was perfect for our one night stay. »

«Everything was clean. The lights and outlets were easy to find and functionL.»

«It was very clean and well maintained. Comfortable beds. Location was great.»

«Wonderful place to stay»

« One elevator and it was slow!»

«Best breakfast I've had in a Waco hotel. Very impressed.»

«The breakfast exceeded our expectations! There was plenty and the quality was top notch! Fresh coffee, milk and juices! The service from check-in to check-out was outstanding! Will definitely recommend to family & friends.»

«I've stayed at this hotel once a year since about 2010 and it has always been a pleasant stay. I have no complaints about the rooms I've stayed in or off the staff. Would stay there again.»

«The room was clean and the staff was extremely helpful and nice. Breakfast was good. The rooms need upgrades. The mattress was not comfortable. The air conditioner was on, but the room felt stuffy. Everything about the hotel was fine, but would love to see some improvements.»

«OK hotel in Waco. Location is good. The hallways and elevators seemed dirty but the room was clean. I tried some milk at breakfast but it was full of lumps. I checked the fridge and all of the milk had expired several days ago. I told the staff but the next morning the same expired milk was in the fridge. They had not been removed. I expected them to replace the old milk with new ones.»

«Mold in the intire shower! Dirty and just overall not ok. It was just really bad. Stay away!»

«Ok. 2/10. We weren’t informed about breakfast so when we got down to eat at the breakfast area at 9:50 we were informed that breakfast was over at 9:00. Never experienced that breakfast closed that early before. Room smelled funny. Positive was clean bedsheets and towels. »

«The front staff when we checked in were incredibly friendly. The breakfast buffet was delicious. My only complaint was that the window blinds automatic button were broken so we couldn’t fully close the window so the morning sun shined bright and our sheets felt damp-ish or they were very cold and the room was a little muggy. But other than that, everything was clean and tidy. »

«Fint og stort rom, hyggelig personal i resepsjonen🙂. Frokosten var heilt ok, ikkje meir en det. (Kanskje fordi vi i Norge er vant med litt meir utvalg i pålegg, frukt og grønt.??) Aircondition bråka litt, men var veldig effektiv🙂 »