Hoteller i West Harrison

«Front desk attendant was amazing with helping us check in with every need that we had!»

«Overall very good in all categories. Only dislike was I thought the bed and pillows were too hard. Excellent breakfast for a hotel.»

«Nice. Only issues is that Expedia did not relay my request for a room with two double beds. The room held had only a king size bed. But the hotel accommodated my request once we arrived.»

«Mattresses are in bad shape, so worn you roll to the middle. Never saw a staff member at The Lodge other than check in at main hotel whom was very pleasant and accommodating. Place just looks tired inside but was very quiet in The Lodge which I appreciate for a hotel. »

«My family had to sleep ALL NIGHT with the light on as the front desk said there was a malfunction with it. The manager on duty said he was going to adjust the price of the room and that is yet to happen!»

«My toilet ran all night and started leaking from the base in the middle of the night. Bathroom didn't look like it was clean in quite some time. Floors were sticky. Microwave didn't work. »

«Great staff»

«I arrived during the huge snowstorm and Justin at the front desk was so helpful, he welcomed me in from the cold and his customer service was incredible! Overall the stay was very nice and the staff is wonderful, I would definitely recommend!! »

«Hotel needs to be updated Old rugs and chair upholstery show serious wear and tear. Only thing is good was the coffee. »

«⭐️⭐️»

«Great location »

«The elevator went down for maybe an hour and maintenance fixed it asap! No complaints at all, it was a great experience! The kids loved the pool!»

«Breakfast had actual food not just muffins.»

«The elevator is NOT working. The lobby is closed and has plastic tarps up to block it off. Construction material is sitting by the front door. The front doors don’t always open and are supposed to be motion activated. The smoke alarm in the hallway had plastic covering it and was taped off with painters tape. Carpet is ripped in the room. The breakfast area was in a hotel room with NO hot breakfast. People were having a yelling match outside of our door early in the morning. The front desk ...

«I love staying at this hotel. It has everything I need. »

«Clean rooms. Friendly staff.»

«My family loved our stay here! The room was very clean. I loved that it was flooring and not carpet. Spacious and it was handy having the kitchenette. It was conveniently located with lots of stores and restaurants around!»

«Rkom saas »

«Rosa at front desk was amazing!»