Hoteller i West Frankfort

«The outside and lobby was clean. The young girl St the front desk was friendly and helpful. Th rooms were clean. The fridge was huge but looked a little rough on the outside but very clean on the inside. Beds weren’t too bad clean pillows soft. Bathroom has some tile broke sink was crewed to the wall. You can tell it wasn’t the original toilet that used to be in there didn’t match the spot on the floor and it moved when you sat firm on it. There was permanent stains on the tub But it was clean. ...

«Old building, but the beds were comfortable»

«Very welcoming I got some great rest. Very clean as well! Enjoyed remodeled pool very much!»

«Room was very basic, it was clean. It was missing some furniture a lot of empty space. There was still food in the mini fridge from last guest. Weird smell in hallway on first floor. Parking lot has considerable amount of trash in it. »

«The woman who checked me in was so friendly and helpful. She was so genuine and kind when answering my questions.»

«Very clean and friendly. »

«Always great»

«Everything was very nice »

«Very pet friendly.»

«Quiet room. Spacious room. »

«Yes»

«I’m upset because I booked this hotel for the pool specifically and it was under maintenance which id only found out after checking in. I didn’t stay there for the rest of the night, but I was clean.»

«We were looking for a hotel close to Pheasant Hollow Winery in order to attend one of their special events. We hit the jackpot with SureStay... it is only a couple minutes from the winery and is very clean, quiet and apparently efficiently run. We will definitely use in the future. »

«Clean room »

«The staff are extremely friwndly and the resort is very clean. The room was spacious, but our bed was a little hard. We were still able to sleep. I would highly recommend this hotel and casino. I will be back soon.»

«If it was 1990, it would be perfect. It’s clean but old and has a bad stench. With some remodeling It would be a great place to stay.»

«Beds were comfy Pillows good, room clean»

«Loud due to being on the highway and by the airport»

«Parking was horrendous/non-existent. Noise around the hotel was terrible. There is only one elevator in the center of the building so depending on where your room is and where you park, you might end up walking really far to your room and then back and forth to your car...nightmare. Upon entering the room, a foul odor. Dishwasher was rancid. That got better after we ran it. Garbage disposal didn't work and was full of rotten food. »

«Decent location, and was pet friendly. Other guests were extremely loud and staff never seemed to interfere. Fairly certain illegal activities were taking place. Stayed 5 days, my room was never cleaned and I never received more towels or toilet paper, or so much as a trash bag after my can became full. Also the room didnt have a microwave, nor a coffee pot. »