Hoteller i West Frankfort

«Standard »

«No pets»

«It was easy to get to. Room was clean. It is an older hotel but worked great for what we needed. We would go back and we did not see a pool. »

«The property in conveniently located to Rend Lake State Park right off the interstate. I found the property clean and the staff attentive to your needs. »

«Great friendly front desk.»

«Everything was in good working order friendly staff great place»

«Very friendly staff. The room was very clean and the bed was extremely comfortable!»

«The bathroom sink leaked and the bed comforters didn't seem very clean. Most importantly, the bathtub featured drywall mesh patching and a lot of sparkle. I didn't like that; the bathtub floor had a lot "give." There was nice shampoo, but I usually bring my own soaps so I didn't ask. The staff was nice.»

«Nice, clean rooms. Good breakfast.»

«Mainly booked a place cause they had an indoor pool ... The pool was ice cold, the staff was rude. Only positive I can say the breakfast was decent»

«Hotel and casino were clean well run.»

«I'm giving a big 10 out of 10 to the night desk clerk. Sadly, I don't remember her name, but she was FANTASTIC! No request was too large or too small. She attended to each and every one. She decorated the lobby and the outside planters, everything was so welcoming. The only thing she couldn't help me with was the quality of the breakfasts. Not good at all. I ended up going out for breakfast after the first day, even though it wasn't in my budget.»

«Our carpet smelled bad. There were small pellets on the floor that looked like they were deodorizers. The security to the building was non existent. The room keys didn't work on the outside doors but that was ok because they were never locked! We asked for a change of rooms but they were fully booked.»

«Nice place to stay, clean and well kept. Good fresh breakfast offerings, and clean tables. Busy with a large group, so check-in took longer but that was understandable. »

«Sewer gas smell made us sick so we checked out and into a better place. I would never go back there and would not recommend this place to anyone. And the pool was closed.»

«Room was very clean even when we had to switch rooms because we clogged the toilet oops. The breakfast might not have been the freshest but otherwise everyone was super friendly!»

«I book for a full week, and I left the next day. Bed bugs, no tv, ac wasn’t working. There’s no stuff at the desk. They have a computer monitor and that’s how you talk to the front desk. Crazy dirty place.»

«Very good breakfast. »