Hoteller i West Frankfort

«Outstanding property, beds were very comfortable, rooms were clean and the breakfast buffet was great. Staff was very helpful»

«No pets»

«Everything was fine definitely will be staying there again...»

«Excellent»

«Very noisy, terrible options for breakfast considering the price. Wouldn’t stay again.»

«Location was great. Easy to get to off the highway. The bed was very comfortable.Room was clean except the carpet was filthy. I wouldn't go without my shoes on. I couldn't figure out how to work the TV. Looked like you had to link to your own service. Pool had some bugs floating around and some kind of lint looking stuff. Not enough for me to worry about though.Temperature was perfect. There was mold on the ceiling above the pool. Otherwise it was all clean. Nothing to right home about. Very ...

«Bath ceiling needed painting Something (bug bite) bit my ankle Overall was clean and OK»

«Breakfast was not breakfast. I got there 30 mins after opening breakfast and there was only muffins and cereal out. The “hot” area was empty. The AC in the room barely worked at all.»

«Very friendly staff st the desk a d at breakfast Would definitely stay again»

«Everything is just right. It isn't my first visit and definitely will be my preferred stop on my next trip in this location.»

«It was ideal for our trip. It was close to were our activities and dining»

«The floors were very dirty and had grit on them. They had not been swept or mopped. We both about fell in bathtub because of no safety non slip finish on bottom and no handles to get in or out. No ice machine on premises. Lots of people hanging outside after dark making noise. You could see daylight coming in thru door edges.»

«The room was spacious, clean, and comfortable. Hot breakfast was ready on time. The pool was repaired and ready for use. The bath water was comfortable. All lights, appliances, switches, and receptacles were working. The staff was friendly and ready to assist.»

«It was affordable and comfortable. Kenny was very helpful.»

«You expect to see lower standards with a low price, but everything was good.»

«I honestly wouldn’t know because they couldn’t even find my reservation. Then when he did find my reservation, he told me he had no rooms that he would refund me the money. Instead of refunding me the money he ended up charging me again so after I got to where I was finally staying, I had to call them. It took me kind of getting rough for him to be able to refund both transactions.»

«The lobby looks newish, but everything else is very old. Things are peeling and cracked and missing knobs, attachments, shampoo bottles should’ve been attached to the wall, but it had fallen off and still hit the attachments on them and were in the tub. It was fine, but I’ll be trying somewhere else next time.»

«everything was great. clean great service»

«There was a problem on Friday night.6/19. There was extremely loud music coming from a building down the street from the hotel. The noise was so loud that even my ear phones did not dull the music much. I could not sleep all evening.»