Hoteller i West Falls

«The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my ...

«Nice and quiet stay! Fabulous! »

«Parking is very easy, room is nice and clean. »

«Clean and comfortable. Very nice breakfast.»

«Nice hotel for short stop-over, but I wouldn't stay for breakfast. They should offer more choices and something hot»

«Clean and bright, no tea/coffee available 😁»

«Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. »

«Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again»

«Ashley the manager is incredible! Always putting the guest first »

«* staff was nice * Walls paper thin * Room was sort of clean. The shower had mystery spots and there was hair in the sink and on the bed.»

«•Our spacious accommodations included a good-sized TV/cabinet, useful table, nice chairs, and two large beds. The large window offered three levels of light and privacy. The bed was clean, soft and gave us a great night’s sleep! •The bathroom was roomy, providing plenty of linens and toiletries…and lots of options to set out and/or hang up our things. Everything was very clean!! •(We did not use the breakfast area, but at quick glance it looked clean and inviting.) •The parking lot was large, ...

«Very convenient location to the airport and the restaurant is attached easy to get to and from.»

«Breakfast is better than normal motel fare. Rooms are good, pool was good, and location of right next to main street but quiet. However, no room cleaning, our hvac unit we in a sorry state of affairs and sofa bed and roll away bed were very uncomfortable.»

«I want to express my dissatisfaction with the housekeeping services during my recent stay at Red Roof In Buffalo. Initially, on the third day of our stay, the housekeeping staff collected the garbage, replaced the towels, and replenished the toilet paper. However, for the remainder of our 16-day stay, we did not receive any further housekeeping services unless we explicitly requested them. This included the need to use our own toilet paper and garbage bags, which is not what we expected from a ...

«I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others.»

«Nice for a 'no frills' motel. Do not like that not all doors shut all the way, gaps at top n bottom. Floor was quite damp outside bathroom, and bathroom floor was extremely slick.»

«The property is close to family that’s why we stayed there. It definitely needs updating.»