Hoteller i West Falls

«The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my ...

«Good place to stay for the price.»

«* staff was nice * Walls paper thin * Room was sort of clean. The shower had mystery spots and there was hair in the sink and on the bed.»

«Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again»

«Clean and comfortable. Very nice breakfast.»

«Parking is very easy, room is nice and clean. »

«This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used ...

«Nice and quiet stay! Fabulous! »

«Nice hotel for short stop-over, but I wouldn't stay for breakfast. They should offer more choices and something hot»

«Ashley the manager is incredible! Always putting the guest first »

«The property is close to family that’s why we stayed there. It definitely needs updating.»

«I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others.»

«Clean and bright, no tea/coffee available 😁»

«The hotel was great. Breakfast was good but we had to hit local spots, so we ate light :). All the front desk staff was friendly and welcoming!»

«Cleaning staff is quite noisy. Breakfast should be served at a more reasonable time, perhaps between 7 and 10 a.m., instead of the current 6 to 9 a.m. The folding bed is outdated and uncomfortable, and the springs are felt. Instead of providing numerous shampoo and conditioner bottles, consider offering lotion bottles as well. Additionally, the air conditioner does not blow cold air.»

«I want to express my dissatisfaction with the housekeeping services during my recent stay at Red Roof In Buffalo. Initially, on the third day of our stay, the housekeeping staff collected the garbage, replaced the towels, and replenished the toilet paper. However, for the remainder of our 16-day stay, we did not receive any further housekeeping services unless we explicitly requested them. This included the need to use our own toilet paper and garbage bags, which is not what we expected from a ...

«Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. »