Hoteller i West Brookfield

«Smell was not good in room . Sorry I had to leave shortly after checking in .»

«Quiet historic Inn and town. Love sitting on balcony to appreciate the birds, Revolutionary Cemetery and ancient trees. In town Enrico's Brick Oven has delicious gourmet pizza and icy cold Sangria. Inn provides delicious coffee and fresh baked pastries. Only comment is, pet fee is a reasonable $25 but the pet room; altho clean and quiet, in sore need of upgrade in bathroom and floor carpet. We've stayed here 4x a year for over 20 years and love the ambiance and character.»

«Nice staff, large rooms, clean, but could have done a better job. Comfy beds, breakfast was ok I guess. Expensive for an overnight stay, in my opinion. »

«A quaint quiet place to stay. Pretty much self serve, lots of charm.»

«We stayed 8 minutes and our credit card was charged 139 dollars. We made a reservation for a non smoking room and was place in a room that was in disrepair and not clean smelling of cigarettes so bad it caused me to have an allergy attack. We called the front desk and we were place in another room that had a trong toilet cleaner smell like somebody's was trying to coverup the smell of something disgusting. This room was also dirty with dried blood stains on the duvet. Between the filth allergy ...

«Very thin walls. Were kept up all night by loud tv-noises from room next door. Asked the front desk to do something about it, but nothing happened. »

«Directions to the hotel and access to the hotel were absolutely atrocious. Once we were there and checked in the experience was wonderful»

«My family and I stayed here while visiting family in Monson. It was very convenient and safe. We were greeted with smiling faces upon our arrival. The staff were very accommodating and such a joy to interact with. The rooms were very clean and spacious. The breakfast was served hot every morning with a variety of options for my hungry teens. The pool was great on a couple rainy days. I would definitely stay here again and highly recommend this particular location based on the staff alone. ...

«Easy to find, good service. Beautiful view over the lake from the balcony. Breakfast is ok, but nothing special. We stayed in connection with a visit to Treehouse and the hotel is just a short drive away. Ok selection of nearby restaurants.»

«The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic.»

«The historic Inn is beautifully maintained and updated and provides a unique experience of staying in a home dating back to the 1600's. Breakfast was delicious and Megan the cook was welcoming and helpful. We always stay at the Black Walnut Inn when in Amherst!»

«Lovely classic hotel on downtown Amherst. Staff was wonderful and helpful. Room was comfortable. Will definitely return.»

«The room was fine. It was clean and had a larger fridge and even a microwave. They were currently doing renovations. The young lady at the front desk was excellent! Very friendly and accommodating.»

«Large room, comfortable king size bed. Ac/ heat and hot water great. Dated, worn out furnishing, chairs and pillows. Room odors...»

«Fairly clean room; front desk promptly responded to a plumbing issue in my room.»

«This hotel is in a great location. The staff was nice and helpful and the room was clean and comfortable. Quiet location even though it’s on the main road. There was a nice pool and small gym area and a cute outdoor sitting space that was enjoyable in the later evening. A small bar/breakfast area if you needed it. Great hotel for a night or two.»

«Clean. Great staff. Convenient location. Comfortable bed. Easy parking. Small but nice gym. Our wifi was iffy but otherwise we were very happy either way our stay.»

«Staff was very friendly and helpful.»

«Loved it»

«We requested a room with handicap access. What we got was anything but. The room was at the end of a very long hallway, a distance that was nearly impossible for the handicapped individual.»