Hoteller i West Alton

«Clean and comfortable.»

«Room felt neglected- no shower curtain, TV did not work, walls and screen window was shabby - I kinda expected some neglect - this seemed like too much. Then saw the smoke detector cover was missing and lost confidence in it’s safety so left and booked at another location. »

«The entire hotel has been neglected and running at minimal cost. The pool was closed with no intention of opening during our three night stay. Ice machines broken and coffee machine. Breakfast was minimal with no bagels, fruit, even bowls for cereals. The elevators inspection date was overdue almost one year. I asked multiple times to speak with the manager regarding the pool being closed since that was reason I booked there. We were multiple families with eight children between us. She was ...

«Great indoor pool area !»

«Nice »

«Courteous staff, room was clean. Convenient for our trip»

«The room was freezing when I arrived and it took hours for it to warm up. There was NO coffee with the continental breakfast. The staff was nice. The room was ok albeit unacceptably cold.»

«Amazing place with great amenities like a game area, outside patio with a nice fire, and snacks/drinks in the room. Easy to get to the slopes too. »

«Good»

«When i arrived the parking & walking area was a sheet of ice. When i got to my room the thermostat was set to full max. It felt like a 110 degree sauna. I Tried to turn down the heat but the room was so hot that it would have taken all night to cool down enough. To remain clothed, I attempted to open a window to let some heat out only to find the windows screwed shut. I asked for another room but was told that i ciuld not have one. I tried to take a cool shower because i was sweating so badly ...

«Great staff, super clean rooms and pool area was well kept. »

«Staff was great. The company needs to invest in the property as workout room equipment was not all working. The room that was a suite did not have the usual table and chairs.»

«The inn itself was nice and met our needs. I especially appreciated the grab-and-go breakfast — it was convenient and well organized. The location is excellent and close to everything we wanted to do. However, our check-in experience could have been smoother. We arrived about two hours early and were asked to return at 4 PM. When we came back, there was a long line and it took about 35–40 minutes to check in. The staff seemed overwhelmed due to the busy school vacation week. We were also ...

«Perfect ambience! We enjoyed! I’ll come on summer time too. Thank you!»

«Amazing place! The most friendly and gracious hosts! We had a fantastic time and will absolutely stay here again!»

«Staff were very courteous. Food was very good. »

«The room was very spacious and bright, with a gas fireplace and sitting area in front of it. The chairs in the seating area were a bit uncomfortable, saggy, so one night we watched the small tv in bed. The beds and bedding were very comfortable. Great water pressure in the shower and the whole room was very clean. The mini fridge had a freezer which was appreciated for our freezer packs. The ice machine in the breakfast area is not for coolers. The pool was not open, which was a drawback. The ...

«Room was dirty. Staff was unfriendly. Amenities were closed. Checked out after one night »