Hoteller i West Alexandria

«very nice»

«Friendly staff and clean room.»

«The hotel seems to be in the middle of updating. The bath/shower was updated, and the room was clean. But, the window drapes had areas where the lining was missing and light came through. The hvac system worked well. When we went to our 2nd floor room around 4pm a painter was still painting the hallways and the paint smell filled the area. When the painter left he didn't clean chipped paint from the hall carpet. There was an building entry lock that didn't work(lock). There was a group of ...

«This hotel was excellent for the things that really matter to me when staying away from home. The staff were extremely friendly and helpful, especially Sam! I stayed in two different rooms during my four nights and both rooms were very clean (newly remodeled) and the beds and pillows were comfortable. The only thing keeping me from giving a five star review was the breakfast. If the breakfast provided does not matter to you, then I promise you will love everything else about your stay!»

«Check in was horrible. Staff couldn’t be bothered to wait on us and then were so distracted they didn’t give us directions to our room or explain the breakfast and other amenities. Our keys were put on the counter and they turned to another guest. The bathroom grout was disgusting. In the morning, the breakfast buffet was out of food by 8am with no move to replenish it. Confused at the high rating. Won’t stay here again and I’m usually easy going.»

«The location was the only redeeming quality of this motel. Lots of people smoking outside, so the AC was pulling smoke smell into the room (which already reeked of smoke). The bathroom had a moldy ceiling and part of the wall was damaged and falling apart. Room doors go directly to outside, so I would call this a motel, not a hotel anyway. We had booked two nights, and only stayed one (we should have left immediately).»

«No problems at all»

«Great stay for quick trip with family»

«We booked almost 2 months in advance, when we arrived the pool was not able to be used for our entire stay. there was an odd smell in the main hallway the entire duration of our stay. The fire alarms went off one night and the fire safety sprinkler system was down during that time.»

«Very quick friendly check-in and check-out. Bring your own hair supplies! I was surprised there was no blow dryer or shampoo. The bathroom had 2 small bars of packaged soap but no shampoo, conditioner, or body lotion as has been common.»

«We really enjoyed our stay in Hamilton at this hotel. Friendly staff! Nice facility!»

«Stayed here one night on a road trip. Great value for the money.»

«Refused to stay at the property after checking. Checkin is a virtual assistant machine, the actual check in desk is behind bullet proof glass and not attended. Completed checking and the drove around the parking lot to park and go in. Parking lot was full of broken down and appeared to be abondend cars and old rvs. Went upto our room, toilet seat was broken off, not the room I had booked on line as it was to have a jetted tub. Seat cover chair in the room was cracked open. Bed spread was stained ...

«The house is immaculate. Plenty of sleeping room, tucked away in a quiet neighborhood. The garage is a game room with ping pong and so much more. Foosball in the basement that our family played daily. Overall a great place to stay!»

«Staff was exceptionally friendly and helpful.»

«Lovely spacious room off the interstate. Has walkable access to mcds. Super quiet area»

«Our stay was a basic overnite stay, When we got to the room, it smelled like cigarette smoke. Bathroom wasn't clean, used towel hanging on the hook of bathroom door. Floors had not been vacuumed at all. Basically the only thing done was beds were made. As we went out to dinner, I stopped at the front desk and told them, all he said was he'd make note of it. Towel was still there when we got back from dinner. My mother and I did not feel comfortable in taking showers, because it just didn't look ...

«The room was very clean. The workers were very pleasant, but they put us in room 129 which is the last room right beside of the back exit and everybody has to go out the back. Exit to smoke because it’s a non-smoking establishment. So all night long whether someone coming or going or smoking or whatever every time that door opened I heard it. I am a very light sleeper and I did not get any sleep. The back of the building smoking area was like a revolving door that never stopped.»