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Anmeldelser av Best Western Plus Wenatchee Downtown Hotel

2.5 out of 5
Best Western Plus Wenatchee Downtown Hotel
815 N Wenatchee Ave, Wenatchee, WA

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 449 av totalt 994 anmeldelser." "
Rangering på 8 − Bra. 309 av totalt 994 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 994 anmeldelser." "
Rangering på 4 − Dårlig. 77 av totalt 994 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 994 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Bente

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2019
Svar fra Diane den 24. apr. 2019
Thank you for your business. We appreciate you taking the time to participate in the survey. We hope to have the opportunity to provide you great service and accommodations upon your next visit.

8/10 – Bra

Pleiades

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A basic no-frills hotel at a good price point. The staff is excellent, and while the rooms are a little dated and were a little warm during our stay, everything's clean, and the beds were very comfortable. Breakfast was nice. I always love DIY waffles!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ryan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean, staff was very friendly and helpful. Breakfast all 3 days was fresh and good. Will definitely stay again.
Bodde her 3 netter i mai 2024
Svar fra Amanda den 14. mai 2024
Thank you so much for the review!! We appreciate you choosing to stay with us! Please, come visit us again soon! :)

8/10 – Bra

noriko

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
朝食アイテムが少なく残念でした
Bodde her 1 natt i mai 2024
Svar fra Amanda den 7. mai 2024
Thanks for the rating, and the feedback. We appreciate it so much. We hope to see you again.

10/10 – Utmerket

Stacey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent customer service
Bodde her 2 netter i april 2024
Svar fra Amanda den 29. apr. 2024
Thank you so much for the great rating! We appreciate that so much!

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was friendly. TV keeps freezing randomly but everything else works well.
Bodde her 1 natt i april 2024
Svar fra Amanda den 22. apr. 2024
I am so sorry that the TV kept freezing, but I am glad that everything else went well. I do hope that you visit us again!

10/10 – Utmerket

Michael

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great, breakfast is always a perk. Room was clean and quiet.
Bodde her 1 natt i april 2024
Svar fra Amanda den 22. apr. 2024
Thank you so much for the great rating! We appreciate you staying with us. I am so glad that our staff was great. :)

10/10 – Utmerket

Thelma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Amanda den 22. apr. 2024
Thank you so much for the great response! We appreciate you staying with us! We hope to see you again soon!

4/10 – Dårlig

Sarah

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
My room was not clean, there was hair on the toilet seat and debris on the ground. The room other than the beds did not look like it was cleaned at all. The staff was friendly and helpful, the premise was dated but fine. If the room was clean it would be have been 4 stars.
Bodde her 1 natt i april 2024
Svar fra Amanda den 16. apr. 2024
I do apologize about that. I will look into how this has happened and try to resolve it. This doesn't happen often, so I'm wondering what happened. I do hope that you give us another chance in the future.

8/10 – Bra

Rahul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was excellent and the place was clean
Bodde her 1 natt i mars 2024
Svar fra Amanda den 15. apr. 2024
Thank you so much for the rating! We appreciate you staying with us! Please let us know if you need anything. :) Please visit us again!

8/10 – Bra

Timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Amanda den 15. apr. 2024
Thank you so much for the rating! We appreciate you! Please let me know if there is anything else you need. We hope to see you again soon!

8/10 – Bra

JoAnn

Likte: Renhold og personale og service
The facilties were good, breakfast also & most delightful wete the 2 managers on the front desk who wete friendly & helpful. The carpets in halsl & especially on the stairs to So. Parking area were grimy & black down the middle; so need cleaned or replaced! My wakeup call was an hour later - reprogrammed by a male night clerk.
Bodde her 2 netter i april 2024
Svar fra Amanda den 6. apr. 2024
Thank you so much for the great rating and the feedback! We appreciate you taking the time to do the review. It really helps us better ourselves! We will figure out what went wrong with the wake up call so it doesn't happen again! We hope to see you again soon! :)

8/10 – Bra

Alycia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was decent but i was a little worried about parking my car over night. The neighborhood was a little rough.
Bodde her 1 natt i mars 2024
Svar fra Amanda den 3. apr. 2024
Thank you for the rating! We appreciate the feedback. We have cameras that are facing all areas of the parking lot, and the front desk keeps an eye on those cameras at all times. Please don't be worried about your car - and if you are, you can always ask the front desk which area is the best to park in. :) I do hope you come see us again soon!

10/10 – Utmerket

Sheila

Nice and very clean
Bodde her 3 netter i mars 2024
Svar fra Amanda den 2. apr. 2024
Thank you so much for the great rating! We appreciate you! Please come visit us again. :)

8/10 – Bra

Laura

Bodde her 1 natt i januar 2024
Svar fra Amanda den 31. mars 2024
Thank you so much for the rating! We appreciate you taking the time to review us. It really helps us better ourselves! Please come see us again!

10/10 – Utmerket

Adam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service!
Bodde her 1 natt i mars 2024
Svar fra Amanda den 25. mars 2024
Thank you so much for the great rating! We appreciate you staying with us. Please come stay with us again. :)

6/10 – Grei

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Amanda den 26. mars 2024
Thank you for the rating. Could you tell me how we could make it 5 stars? We appreciate any and all feedback you give us. Thank you for staying with us. :)

10/10 – Utmerket

Gerardo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is awesome everything was well cleaned...
Bodde her 1 natt i mars 2024
Svar fra Amanda den 25. mars 2024
Thank you for the great rating! We appreciate you staying with us! Please come visit us again. :)

10/10 – Utmerket

Jim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Amanda den 18. mars 2024
Thank you so much for the great rating! We appreciate you staying with us. Please come see us again. :)

8/10 – Bra

Frederick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Amanda den 14. mars 2024
Thank you so much for the great rating! We appreciate you! Please, come visit us again! :)

10/10 – Utmerket

Gerald

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property with helpful staff. good breakfast too.
Bodde her 1 natt i mars 2024
Svar fra Amanda den 12. mars 2024
Thank you so much for the great rating! We appreciate the kind words! I will pass this on to my staff, and we hope to see you again soon!

4/10 – Dårlig

Areli

Bodde her 1 natt i mars 2024
Svar fra Amanda den 31. mars 2024
I am so sorry your stay wasn't up to par. Would you be able to tell me what went wrong so I can try and fix it? I do hope that you stay with us again, and give us another chance.

10/10 – Utmerket

Magda og Maple Valley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are extremely helpful.
Bodde her 2 netter i mars 2024
Svar fra Amanda den 5. mars 2024
Thank you so much for the great rating and kind words! I will let me staff know they did a great job assisting you! Please come see us again. :)

8/10 – Bra

Federico

Bodde her 1 natt i mars 2024
Svar fra Amanda den 25. mars 2024
Thank you for the great rating! We appreciate you staying with us! Please come visit us again!

8/10 – Bra

sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Amanda den 4. mars 2024
Thank you, Sandra, for the great rating! We appreciate you and hope to see you again soon!

10/10 – Utmerket

Gina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Keep up the good work
Bodde her 1 natt i februar 2024
Svar fra Amanda den 28. feb. 2024
Thank you so much for the great rating! We appreciate you. :) Please come see us again!

10/10 – Utmerket

Jamie

Forretningsreisende, Reiste med familie
Pleasant stay
Bodde her 1 natt i februar 2024
Svar fra Amanda den 27. feb. 2024
Thank you so much for the great rating! We appreciate you! Please come see us again soon!

10/10 – Utmerket

Jeffry

Bodde her 1 natt i februar 2024
Svar fra Amanda den 25. mars 2024
Thank you so much for the great rating! We appreciate you staying with us! Please come visit us again. :)

8/10 – Bra

Allen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 2 netter i februar 2024
Svar fra Amanda den 27. feb. 2024
Thank you so much for the rating! We appreciate your business! Please come see us again soon!

4/10 – Dårlig

Katie

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
The bed was incredibly uncomfortable, I could not sleep and the pillows spelled terrible. Ended up using my sweatshirt as a pillow.
Bodde her 1 natt i februar 2024
Svar fra Amanda den 15. feb. 2024
I am so very sorry the bed and pillows were not the best for you. I will take a look at the bed you slept on, and see what I can do to fix this situation. I do hope that you give us another chance. We appreciate this feedback.

6/10 – Grei

Rachel

Likte: Personale og service og overnattingsstedets bygg og tilstand
The pool was closed 😐
Bodde her 1 natt i februar 2024
Svar fra Amanda den 13. feb. 2024
I'm so very sorry that we had an unexpected closure due to a child throwing up in the pool. I closed it to make sure we could get it clean for the next day. I do hope that you give us another chance, and visit again! We appreciate you!

10/10 – Utmerket

Allen

Bodde her 1 natt i januar 2024
Svar fra Amanda den 7. feb. 2024
Thank you for the amazing rating! We appreciate you! We hope to see you again soon!

8/10 – Bra

Bj

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Amanda den 6. feb. 2024
Thank you for the great rating! We appreciate your feedback! We hope to see you again soon!

8/10 – Bra

Janelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 4 netter i oktober 2023
Svar fra Amanda den 6. feb. 2024
Thank you for the great rating! We appreciate your feedback! We hope to see you again soon.

10/10 – Utmerket

Candace

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
so polite and met every need.
Bodde her 2 netter i januar 2024
Svar fra Amanda den 29. jan. 2024
Thank you so much for the great rating! We appreciate you! :) We hope to see you again soon!

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and warm
Bodde her 1 natt i januar 2024
Svar fra Amanda den 29. jan. 2024
Thank you so much for the great rating! We appreciate you! We hope to see you again soon!

8/10 – Bra

Clasina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We will be staying here again!
The stay was great. The breakfast was kept stocked and hot! The pancake maker was on the fritz, but everything else was delish! The night gal was GREAT!! Very helpful and friendly!! We discovered the Keurig machine in our room didn't work when we got there and she quickly found us a replacement for it! I wish we would've been notified that the pool was out of order, my 10yr old was REALLY looking forward to that. The shampoo and conditioner are laughably small, but I get it. Luckily there was more than one set in our bathroom. Very quiet rooms, we didn't hardly hear anyone else in the building!
Bodde her 2 netter i januar 2024
Svar fra Amanda den 23. jan. 2024
The pool is almost done! Please come see us again when it is up and running!! I'm so glad you enjoyed your stay! :)

10/10 – Utmerket

Heidi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nicest staff
When we arrived at the pool was closed for rehab purposes. We had booked this hotel particularly because of the pool. Luckily, the incredibly helpful receptionist switched us over to the sister hotel five minutes down the street because they had a operational pool. I really appreciated the help and ease at which this was done to make our stay more comfortable.
Bodde her 1 natt i januar 2024
Svar fra Amanda den 18. jan. 2024
I'm so sorry the pool was closed when you arrived. I know it is a main attraction for most people. I'm so glad our sister hotel had availability. :)

4/10 – Dårlig

Loren

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Older property that has nice sized comfortable rooms. Unfortunately the pool area had been repainted the day I was there and the smell from the oil based paint made me sick. I tried a different room but that wasn’t going to work either. The front desk lady was super helpful and got me into their “Avid” hotel down the road. So it turned out fine.
Bodde her 1 natt i januar 2024
Svar fra Amanda den 18. jan. 2024
I'm very sorry the pool was closed when you arrived. I know that is a major thing people come for. I also am very sorry the smell of the paint made you sick. I know it was horrendous. I'm so glad that our sister hotel had availability :)

10/10 – Utmerket

Teresita

Bodde her 2 netter i desember 2023
Svar fra Amanda den 29. jan. 2024
Thank you so much for the great rating! We appreciate you. We do hope to see you again soon. :)

2/10 – Forferdelig

Sabrina

Likte ikke: Renhold
The sink had dirt in it or something when we got there and was dirty. Little dry blood spots on sheets
Bodde her 2 netter i desember 2023
Svar fra Amanda den 17. jan. 2024
I apologize this had happened to you. We strive to keep the rooms clean for our guests. I will look into how this happened.

6/10 – Grei

Lai Man Raymond

Reiste med familie
quite noisy.
Bodde her 2 netter i desember 2023
Svar fra Amanda den 17. jan. 2024
I apologize for the noise. It was a busy weekend. I hope you consider coming back and giving us another chance.

10/10 – Utmerket

Pavel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Food, parking, pool, spa
Bodde her 1 natt i desember 2023
Svar fra Amanda den 17. jan. 2024
Thank you for the great rating! We hope to see you again soon!

10/10 – Utmerket

Andria

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Amanda den 17. jan. 2024
Thank you so much for the great rating! We appreciate it!! Hope to see you again!

10/10 – Utmerket

Hector og Nanaimo

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Amanda den 17. jan. 2024
Thank you for the great rating! We hope to see you again soon!

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Very very noisy! No sleep
We could hear everything. It was as if the walls were paper thin. We asked to move twice. Both nights the people were very loud. The 2nd night the people next to us were also blasting their TV. Being on the 1st floor with the side entry and pool didn't help. The room also had a connecting door to another room which we could see light around if they had their lights on. We were given ear plugs and that still didn't help. It was as if we were trying to sleep while a party was going on. We called multiple times about the noise too. This was by far the worst stay we've ever stayed in a hotel due to noise. The pool was also cloudy, and a dirty diaper left there- which I know isn't their fault. I'm only giving this a 2 star vs a 1 star because the staff was friendly. It was truly an awful stay and we got zero sleep both nights.
Bodde her 2 netter i desember 2023
Svar fra Amanda den 29. des. 2023
I'm very sorry your stay was not great. We tried our best to quiet down guests. I do hope that you give us another chance when it isn't super busy.

8/10 – Bra

Agripina

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Leavenworth
Very good …
Bodde her 1 natt i desember 2023
Svar fra Amanda den 17. jan. 2024
Thank you for the rating! We hope to see you again soon!

8/10 – Bra

Scott

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Amanda den 17. jan. 2024
Thank you for the rating! We hope to see you again soon!

10/10 – Utmerket

Xuelin

Bodde her 2 netter i desember 2023
Svar fra Amanda den 17. jan. 2024
Thank you for the rating! We hope to see you again soon!

10/10 – Utmerket

Hakima

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Amanda den 17. jan. 2024
Thank you for the great rating! We hope to see you again soon!