Hoteller i Waxhaw

«My family and I had a very disappointing experience at this hotel. The manager had an extremely nasty attitude and was very rude and unprofessional while speaking to us. Customer service was terrible, and instead of trying to help resolve concerns, we were treated with disrespect. On top of that, the room smelled strongly of mold, which made the stay very uncomfortable and concerning. There was also a constant burning smell every time we stepped into the elevator, which felt unsafe and ...

«Key kept deactivating, breakfast was excellent, staff were extremely nice, my daughter was bitten by what looks like bed bugs (I can supply pics). Internet didnt work in our room. Husband asked about it and they volunteered to move us but we were just too tired to deal with it.»

«Didn’t like the staff that was there when I checked in but hotel was clean room nice»

«This place is one of the best. Always clean and the staff are friendly. I love the patio, grill and fireplace. It is always so peaceful.»

«Na»

«Spacious room»

«The check-in process was fast and efficient. Our room was clean and well equipped. TV worked fine and channel selection was good. The hotel provided a helpful detailed list of local restaurants with a map. The breakfast buffet was great and the workers pleasant and helpful. The only complaint was the condition of the carpets in the hallway in front of our room door and the adjacent rooms both sides of the hallway. The carpets hadn't been vacuumed in a good while!»

«The room was clean and spacious. The shuttle service from the airport was quick and super friendly. We had a great greeting, around 11:00 pm from multiple staff members. They were very friendly and informative. In the morning there was a gentleman working the breakfast who was restocking so fast we didn’t have a chance to miss having anything!»

«Everything was great »

«Clean, modern, good location and very courteous front desk staff. However, we had a very early morning departure scheduled and when we went downstairs at 6 the breakfast was not out and it still wasn’t out when we had to leave at 6:30.»

«Enkelt fra flyplassen»

«Great experience, decent hotel for the price point, shuttle to the airport was prompt»

«Slept so very well!!! Not sure if it was the bed and bedding or sheer exhaustion, but i havent slept any better in months!»

«Stopped for one night. The place was very clean, staff was very accommodating and the breakfast was good. Will definitely stay again. »

«Average hotel. A little ran down and sad. Not the worse»

«Great place to stay»

«Clean room and Michelle at the front desk is amazing! She fixed my room reservation quickly and with a smile. »