Hoteller i Waxhaw

«Na»

«Key kept deactivating, breakfast was excellent, staff were extremely nice, my daughter was bitten by what looks like bed bugs (I can supply pics). Internet didnt work in our room. Husband asked about it and they volunteered to move us but we were just too tired to deal with it.»

«Great experience, clean hotel, friendly staff»

«Very nice location recommend to my family and friends»

«Breakfast was good, attendant was not friendly, no smiles. The flooring is the room was good, no carpet. »

«The check-in process was fast and efficient. Our room was clean and well equipped. TV worked fine and channel selection was good. The hotel provided a helpful detailed list of local restaurants with a map. The breakfast buffet was great and the workers pleasant and helpful. The only complaint was the condition of the carpets in the hallway in front of our room door and the adjacent rooms both sides of the hallway. The carpets hadn't been vacuumed in a good while!»

«Cute clean hotel with a nice breakfast. Close to CLT»

«My family and I had a very disappointing experience at this hotel. The manager had an extremely nasty attitude and was very rude and unprofessional while speaking to us. Customer service was terrible, and instead of trying to help resolve concerns, we were treated with disrespect. On top of that, the room smelled strongly of mold, which made the stay very uncomfortable and concerning. There was also a constant burning smell every time we stepped into the elevator, which felt unsafe and ...

«This place is one of the best. Always clean and the staff are friendly. I love the patio, grill and fireplace. It is always so peaceful.»

«Stopped for one night. The place was very clean, staff was very accommodating and the breakfast was good. Will definitely stay again. »

«I truly appreciated how the staff was always attentive to my needs throughout my stay. Their genuine care and dedication really enhanced my experience, making me feel valued and well taken care of. Every interaction felt personalized, and their thoughtful assistance contributed significantly to my overall satisfaction while I was there.»

«The room was clean and spacious. The shuttle service from the airport was quick and super friendly. We had a great greeting, around 11:00 pm from multiple staff members. They were very friendly and informative. In the morning there was a gentleman working the breakfast who was restocking so fast we didn’t have a chance to miss having anything!»

«Clean room and Michelle at the front desk is amazing! She fixed my room reservation quickly and with a smile. »

«!!»

«Checked into the hotel, it was far from full asked for a room close to the elevators as I had a lot of luggage, got the room the furthest from the elevator, the woman checking me in told me I was in one of the rooms close closest to the elevator. Got unpacked and ready to lay down, pulled back the sheets... the sheets had stains and hairs in it... it had just been remade, and nothing had been changed, trashbags were not put into the trash bins just placed on the counter next to the tv. Cabinets ...

«.»

«Really nice, staff was really friendly, there’s games for kids.»