Hoteller i Waxhaw

«We have stayed there twice. I have three young children. It’s perfect for family accommodations.»

«Awesome staff, location, on site food and bar. Literally everything was great»

«Nice place»

«"Honestly, this place was spotless. The lobby, the room, and especially the bathroom were completely pristine and smelled so fresh. It’s rare to find a hotel that actually feels this clean—totally made it easy to relax. Would absolutely stay here again!"»

«We always stay at this hotel. It's in a great spot! It does need some TLC though. I reported Saturday morning to the first shift front desk clerk about the toilet seat being loose, but I was told that I would have to change rooms. We had a conference to attend so we had to go. Upon our return I stopped by the front desk to see if the night clerk had an update about the toilet repair. She said that she had not been told about it. Once I reported it to her (Suzanne), she immediately got tools and ...

«Excellent»

«My room was incredibly clean and the beds were made perfectly. Everything was so nice. I genuinely appreciate this and you would love staying here.»

«Have no complaints on the stay. We stayed 2 nights and the staff was so inviting as well as friendly. The area is super convenient as well. Definitely will be back.»

«This was my second week staying here, the rooms are clean and comfortable but the beds suck. The first week the customer service was superb. This week not so much. Check in took over an hour due to issues with other check ins ex: debit credit cards not working. That's frustrating after a long drive when all you want to do is rest.»

«I didn’t know they had a working pool!!! Room was clean , easy checkout and not issues!»

«The staff at breakfast were great! They were on top of everything!»

«Apparently there was a power outage prior to me checking in. The elevator was not working and the room key system was not back up yet. The manager on duty and staff handled it beautifully. She and a member of the staff helped take my bags up to my room. We had to take the steps. I was in the lobby for a bit and she helped each person checking in do the same thing. This is the type of customer service that I admire. I will be staying there again on my next trip to the area.»

«Had to wait to check in because nobody was at the desk. The beds were hard. I came down for breakfast at 8:30a and food had not been replenished.»

«Bedsheets were not attached the mattress rethink. They’re trying to put clean sheets on the king bed had to switch rooms.»

«Everything was extremely outdated»

«The room was very clean.»