Hoteller i Waverly

«Staff»

«We stayed in Room 3, if the other rooms were as great as ours then it would be hard to beat this location. The view of the river and sunset were awesome. The restaurant service would be hard to beat anywhere and the food was excellent. All in all we loved our stay at Surry Seafood Inn.»

«Well I paid for the room then the receptionist said that I couldn’t get the room I called Expedia and they tried to fix the problem and then I was told to call management for Woodspring and the receptionist couldn’t even do that I had to get a room at another hotel they took my money and never refunded me»

«Praktisk beliggenhet hvis man er på biltur»

«I stopped for the night on a road trip. I was checked in quickly & the room was sparkling clean. I was bringing the contents of a relative's refrigerator, so I was thrilled to see the larger, apartment-size fridge, not a mini fridge. Everything in the room was very dated, but I didn't care. The mini fridge & microwave worked, and the bed was super comfortable! The staff was just one woman who may have been the owner. She was super nice & helpful.»

«The rooms were clean and well-maintained, but the a/c in my first assigned room did not work and I was moved to a different room on a different floor. No apologies from the staff for the inconvenience, and no offer of assistance in moving my things. Staff was only minimally helpful and offered just minimal accommodation and courtesy, a real difference from a different chain in a different city on the first leg of my trip. An apology from the desk staff about the inconvenience would have gone a ...

«Breakfast was mediocre. Hash browns cold. Sausage ok eggs were over cooked. Bathroom needs attention bad. Pillows were small squares not good at all. Not what I expected from a sleep inn. Other ones were great.»

«T»

«We stayed at Ragland on the return leg of a two week road trip from NY to southern Florida. It was such a welcoming and cozy experience. We arrived late because of traffic and Claudia met us at the door, showed us around and led us to our room. First of all, it’s huge. After staying in small rooms for two weeks this was so nice. Great big tv, and plenty of space for unpacking if needed. Most importantly, the bed was sooooo comfy. Good mattress and soft linens. The breakfast in the morning was ...

«Terrible customer service. I tired to book through their website, and kept receiving an error message. Every attempt to call went unanswered. I finally went on Expedia and was able to book a room that way. When I called the hotel directly to confirm less than 10 minutes after booking through Expedia, everything went south. It took about five attempts for someone at the hotel to finally answer. After I confirmed the reservation I had booked through Expedia I asked if it was possible for me to ...

«The staff was extremely friendly and eager to assist. The room was clean and comfortable. The breakfast room was small but well stocked.»

«Building was old and in need of updating. However the room was clean and fine for one night.»

«The property needs renovated. The bottoms of the windows were rotted. Air conditioning units in room did not work and had to move to another room. Room number sign on door was missing. Room was not clean and carpet needs replaced. The staff was pleasant and helpful.»

«The staff were exceptional. Belinda at checkin was awesome. Cee cee at the bar was a great host and great bartender. We did have two meals there and they were good also!!! When I visit Petersburg again I will definitely be staying there. 3 bars and a restaurant. The soap in the room smelled fragrant.»

«This was one of the worst properties we have stayed at. Upon arrival the receptionist was rude. We got a nonsmoking room and they stated they charged $250 if we smoked in the room, yet as soon as we opened the door, all we could smell was smoke. There were holes in the walls, the stair railing was falling, electrical wiring was showing, the room was extremely dirty, there were bugs, the tv in the bedroom didn’t work, and the bathroom light did not work. When we reached out to the staff for a ...

«The location was perfect. My grandkids loved the pool. The breakfast was not very good. The choices were minimal and you had to wait in line for 5 minutes to use the toaster which never toasted anyway. My biggest problem, however, has been trying to resolve the bill. They gave me a written copy of the invoice and have charged a totally different amount. I tried to resolve it to no avail.»

«Everything was cool»

«Nice and clean, close to everything.»

«Breakfast, location»