Hoteller nær Waukegan SportsPark

«I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a ...

«the food was good and nice clean room and lots of parking»

«This was a great property and the staff was super helpful and accommodating. The room was big and beds were comfy I wasn't fully impressed the pool area. The chlorine smell was a little overwhelming.»

«Good stay, service and room. The room was a lot larger than imI expected. Nice layout of the room. The breakfast, on the other hand, was disappointing. »

«The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many ...

«The place was a wreck. Going through a depressing renovation. Wish I had been aware. Staff was nice.»

«Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy»

«Breakfast»

«Good location near the naval base, friendly and helpful staff, clean room. Small bathroom, poorly lit rooms. Overall would stay again.»

«Room was clean and excellent staff»

«Great customer service, food and the property was very clean. The pool was out of service.»

«The front desk clerk was very nice when I checked in. I luckily got the last available room, and it was late at night. The room was nice, clean, and I slept great. The breakfast was fantastic. The pool was nice and the workout room as well. I forgot my toothpaste, and the front desk gave me a complimentary packet. Checkout was quick and easy. I would definitely stay here again.»

«Very clean, with superb, extraordinary staff! Pool was size of a postage stamp. Room was oddly designed, the only hotel I’ve had to buy a night light for. Did I mention how great the staff was? Loved the bar also. Breakfast could have had yogurt and hard boiled eggs. Coffee could have been refreshed around noon for the rest of the day.»