Hoteller i Waterloo

«Staff was friendly and attentive. Web site states Contenental breakfast included however only coffee or tea was provided. Room was quiet and clean, parking lot safe. Grocery store across the street, Duncan donut 2 min drive as is Connies Diner a local must !»

«Spotless, concert venue top notch! Will certainly return »

«Hotel is clean. Staff is friendly. Stay there when we go to DelLago. »

«We had trouble with the heat fan in our room. They did come to check it out, but could not fix it during our stay.»

«The check in clerk was very accommodating. The room was the cleanest hotel room I have stayed in and the view of the lake was the best.»

«Really nice»

«The staff is very friendly. My first room had chunks of hair in the shower, bathroom floor, and a used towel hanging. I went to the desk and they gave me a new room which the refrigerator didn’t have shelves, no tissues, towels and wash clothes had black stains on them. The window sill had dead bugs. Overall I wouldn’t recommend unless you’re desperate. Not clean whatsoever.»

«We did not need air conditioning during our winter stay but the heater worked fine. The room was clean and tidy.»

«The rooms were very clean and inviting. There was an issue with the heat in our room and we were promptly upgraded. The owners were quick to respond and genuinely apologetic. It's a nice change from the cookie cutter hotels and it's a beautiful inn and a wonderful setting.»

«Just wow. Only stayed for the ONE night and we were better off sleeping on the side of the road than burn $150 for room that had beds less comfortable than concrete; Stained bedding so untrustworthy, we slept in sleeping bags; hot water just did not exist for us and the water in general was very suspect, just like the slimy bathroom knob. Wifi was so spotty that it was not even worth using, if all of that wasn’t enough, we didn’t feel safe either! Deadbolt didn’t function and a chain was so ...

«Place is wonderful »

«Great location to everything fun. Nice staff. Good price.»

«Would have given 5 stars but exp»

«I’d give zero stars if I could. Rooms and hallways were dirty and had a horrible odor, found mouse droppings in bed of two rooms. Hotel staff (which was not in person) was less than helpful. After 3 attempts at a clean room, we left and booked another hotel near by. We did leave something behind and when we returned to get it, the two people who met us were very rude. After we contacted Expedia regarding a refund since the remote “employee” said the hotel was not responsible for a refund. The ...

«So clean even the water smells like bleach! Shower got cold pretty quickly but was still a great stay.»