Hoteller i Waterloo

«The rooms were dirty and smelled of sweat or body order. There was always a smell of cigarettes and Marijuana the halls and in the rooms we kept the windows open the whole stay so that we could get fresh air. There was trash bags in the hallway on the 3rd floor and chairs in the stairwell. The elevator was dirty and they had boxes stacked right by the entrance/exit. We did not try the breakfast because we didn't feel comfortable based on the cleanliness of the rooms. All of the towels were so ...

«Was just ok, good price.»

«The staff was all friendly & very helpful. The room was very comfortable & clean. Breakfast had many choices & was delicious!!! Definitely staying here on all our trips in this area.»

«Very clean and fresh smelling. Friendly and professional staff »

«We had a poor experience. Our TV did not work. The shower was broken and taped with electrical tape. The toilet leaked. The rooms smelled musty. The breakfast area was dirty. This was a horrible experience.»

«Cockroaches!!!!! Yes thats what I said. There were cockroaches. My family and I was getting ready for bed and my daughter found a cockroach. After looking around there were multiple roaches. EWE!!! GROSS!!! We immediately packed our things and got out of there. Its been 2 weeks and still no refund.»

«Ac needs some updates»

«Breakfast the best!»

«It would’ve been nice if the pool water was a little bit warmer»

«It looks as if the property is undergoing a renovation. But it was still worthy of the stay. The renovation was not disruptive, or unsightly. Lots of parking close to a lot of different restaurants. Not far off the interstate as well. Would definitely book there again. »

«Our room air conditioning/heating unit was LOUD, with constant rattling sound, staff were unresponsive to complaints, room was dirty, floors looked like recently painted walls and dried paint splatters on floors never cleaned up. Bed spread was stained with who knows what! No complimentary toiletry items in bathroom, one empty toilet tissue roll with the cardboard tube left on the holder. The elevator was filthy and the button pad on wall for floor selection was caked in dirt and grime. When we ...

«Clean room, helpful staff»

«This hotel was the absolute worst! The room was old and dirty. The elevator had a racial slur carved into the door. The staff was not very responsive. The beds were horrible. I would not stay there for free. I wish I could get my money back. The rooms did not look anything like the pictures. The breakfast was very lacking. For example the yougart was past the expiration, but since they froze it, they put it out to serve the guests. This was the worst experience that I have ever had»

«Clean room , happy hour, nice staff»

«Clean, comfortable, quick check in»

«Easy to get in & out. The nice shower. Clean»

«Great stay.»

«Poor breakfast»