Hoteller nær Waterloo Convention Center

«Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately ...

«The property was very welcoming to our dog. The family that I encountered on the way to the pool said the pool gave them a horrible rash The couch in one of the doors in the room had extremely questionable stains Upon checkout the hotel double charged the credit card for the dog resulting in having to dispute The room itself was very pretty the view is very nice aside from the cleanliness issues I mentioned I don't think much needs to be done to raise it to a very acceptable place to stay ...

«Clean room»

«Clean room, great restaurant, excellent location. »

«Staff was kind breakfast was good »

«Checked in on the app. Key was waiting for me when I arrived. Was a wonderful experience »

«Pillows need a little more bulk to them - very flat and flimsy. Our checking in staff worker was very cold. No milk at breakfast. Otherwise a great stay - comfortable rooms, clean hotel.»

«Nice and clean»

«Air conditioner was broken, which they knew when they put us in there. We were breakfast was until.930, guess that was a joke too, it ended at 9. So we didnt get to eat»

«It was ok.»

«The staff is generally pretty friendly and helpful. Sometimes though they talk down to you like you aren’t knowledgeable about what is going on. Overall they are generally nice friendly people.»

«Rooms were clean. Breakfast was acceptable. There were multiple items I like. The parking was fine. The front desk receptionist was courteous and helpful.»

«😁 Clean room, excellent staff, easy parking, safety. 😖 Kitchen without dishes and pots.»

«The hotel rooms could use refurbishing, they are outdated and worn. The location worked well for me while in town. The staff were great and very helpful. I stayed 3 nights and never received an option to have my room cleaned, I had to empty my own garbage. The Brew Brothers restaurant was good.»

«They ran out of breakfast midway through »

«Wonderful hotel, very nice bar tender and wonderful drinks. Especially enjoyed the full old world decor. Only downside was the air system in the room I was in was a little loud as it had a large duct. But I will take heat and cool over sound. »

«Perfe»

«Everything was dirty the eating area was disgusting was scared to even take a shower let alone put my feet on the ground»