Leiligheter i Waterloo

«Hotel was clean, and in a great location. Staff was okay. The treadmill in the fitness room was not working so that was a disappointment»

«We loved the Black Hawk Hotel! The staff was friendly and helpful and the room was spacious and clean. The location was excellent as, allowing us to walk to great restaurants, shops, and bars. We will be back!»

«This place is very nice, clean and breakfast was awesome. Definitely go back again.»

«This was an amazing place to stay! Clean and immaculate rooms. The beds were comfortable and clean. They had DIRECTV for service for watching TV. Their breakfast service was decent and delicious. The staff was attentive and took care of anything we needed. This is a great place to stay quite comfortable. I will be staying there again if I come back.»

«Easy check in and good breakfast. Room was clean»

«Friendly staff, clean room and property.»

«We had a king room and it was very spacious. Bed was comfortable. There was a little league baseball team there, but we never heard the kids. So rooms stayed quiet. Spacious & clean bathroom, too. Would definitely stay here again.»

«Room wasn’t ready & check in. We had to ask 3x for towels, lights didn’t work over vanity. Roach present in bathroom. Upon checkout staff tried to charge me extra when the balance had been paid in full upon check in. She was rude and argumentative.»

«the staff is very nice, this review is not about them. I cannot recommend staying here. This was our second time and i don’t know what happened but the hotel is in decline. the exterior doors to front are broken, the back side door doesn’t close or has a rock in it to let anyone in- so it’s not secure, anyone can get into hotel. So keep your doors fully locked. The first room was moldy and mildew with a wet carpet- they said we couldn’t switch as no other rooms- I looked for other ...

«Not being properly maintained. An elevator button in the lobby was not working, with a paper sign on it. Water was constantly dripping from something in the exterior ceiling onto the concrete where you exit the lobby to the rear parking lot. There was a tear in the wallpaper in our bathroom and a chip in the tub. When we tried to check in at the front desk, nobody was there, simply a sign saying someone would eventually return. After waiting for several minutes, finally we were checked in by an ...

«Youth baseball team running in hallways late at night until 1:00 pm unsupervised.»

«It was as advertised. The hotel restaurant has good bbq.»