Hoteller nær Washington and Jefferson College

«Heater broke in room during the night. Woke up 3am freezing.»

«Clean room. Staff was super helpful. Breakfast was so nice and such a variety! Coffee was decent.»

«Comfortable bed and pillows. »

«Our room was spacious & comfortable with a king bed. The property was taken care of & also spacious for our dog to walk.»

«No breakfast »

«Rooms were not cleaned at all. The second room we stayed in there was pubic hair all over the bed still. We had to take a lint roller to it. The first room the door didn’t close right and there was a hole in the door that let all the cold air in. The bathroom door in the first room was missing the handle couldn’t shut it all the way or there was no getting it back open. Staff was okay tho they were willing to work with me to accommodate my pet. »

«Do not stay here despite the cheap rates. The pics were probably when they first opened. Its absolutely the worse property I have ever stayed in. Its like they don't even try to clean the room. »

«Worked just fine for an overnight stay. Clean room, friendly staff. Bed was firm which was uncomfortable to us. Other than that, no complaints. »

«Free parking »

«The hotel being new was very clean, with everything in great condition. My only feedback would be to do something about the bed frames as there seemed to be some loose components that the mattress was sitting on that made the bed feel a bit like it was not set-up correctly (double queen room #225). Other than that, everything else was great.»

«Always a great experience, when I travel home, the staff is always friendly and helpful.»

«This hotel was great. The room was clean. The location was great and the syaff friendly. The breakfast was also delicious. I highly recommend.»

«The hot tub and the pool which is why we booked looked nothing at all like the pictures the hot tub was green/brown at best the pool was a lighter shade but they both were very low on water the hot tub jets didn’t work. Our sink and shower had hair in it and the mid day front desk woman was cold and bothered at best. She was a bit rude about towels.The gentleman that checked us in was wonderful as well as the overnight woman.»

«I most likely would not pick this hotel again. The door did not automatically lock when we left the room and we didn't realize left it open while we were out. Reported it and said they had some issues with some doors and would address it. The faucet in bathroom sink was loose and moved around. The towels were more like hand towels not bath towels (needed a few just to dry off). The common areas were not that clean. Very surprised for a Hyatt to be a little run down like this.»

«I had a frustrating experience during my stay that came down to a basic service failure. My room included a pull-out sofa, but when I requested an extra comforter so it could actually be used as a bed, the staff refused. Their reasoning was that they “didn’t know” the hotel had pull-out sofas. That response was surprising and unprofessional. A pull-out sofa is clearly intended as a sleeping space, and providing appropriate bedding should be standard. Instead, I was left without a practical way ...

«Disappointing. No maid service. You need towels, ask at front desk. Want your bed made, do it yourself. No breakfast included as shown on Expedia. No more IGH for me. No more Expedia for me.»

«It was nice and clean. Breakfast was ok. It would have been nice if they served pancakes or waffles in addition to the regular breakfast. »

«everything overall was fine, however, i just did not feel safe. i was in a first floor room, right by the lobby, facing the train tracks. i heard random banging and saw people just sitting in cars or walking around the parking lot. »

«The brrakfast was fine..basic. there is only 1 ice machine on the first floor. The pool is nice but getting old.. staff was great. Woukd be nice if they had a patio area»

«👍»