Hoteller i Warrensville Heights

«Pet Friendly»

«The room was fine. Friendly Staff. Good restaurant on-site. The brochures of Cleveland and things to do and see should be out in the open not in a drawer. Bathroom nice and clean including the shower and the pressure of water, as well as, the shower head. It is also nice when shower head can separate from its arm. It's awesome that the pool is open all the way to 11pm.»

«A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. »

«Rooms were very nice for the price point. Staff was super rude to every customer. Should definitely work on customer service.»

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«I had a great stay at this property. It is an older hotel, but well-maintained.»

«Kool»

«TV service or internet did not work. Complained, they put us in another room TV still didn’t work. Left and was told to call in the morning to speak with manager. She was rude and not helpful at all»

«Updated and clean! Just as nice as a hotel twice its price!»

«All of the staff from the front desk to the housekeepers wete very accommodating to my family. I grew up in the next town o er but have lived out of state for 14.5 years. I have stayed at this property close to 20 times in the last 8 years of me visiting. I have come to know those who work there as well as they have come to know myself and my little family over the years. I will continue to choose this hotel over amd over again.»

«Close to airport and everything else!»

«It's a very bad place to stay. It's more of a dog hotel, very dirty! Bugs everywhere; in the hallway, in your room, dirty wash cloths and towels. But, it's cheap compared to other hotels. If you can, stay in your car!!!»

«Very quiet for its close proximity to the airport.»

«Staff was friendly, I would recommend this hotel.»

«The property and rooms were very clean and the staff was very friendly and helpful. The only “negatives” I have was that is no light over the desk, nor a lamp. I had to work remotely during my stay, so that was a bit of an issue. There was no microwave in the room either, which I am use too. Additionally, there were no “guest” ice machines to be used. Had to go to the front desk to ask for ice, then they went to the kitchen to get it. Other than those inconveniences, everything else was ...

«The staff was nice, and I never heard a plane take off. The problem is ROAD NOISE. This hotel fronts a major road. If you’re on the south side of the hotel (half the rooms) the road noise is really hard to sleep through. The A/C worked but there wasn’t any setting for “constant fan” so no good option for white noise. The room was clean but smelled of tobacco smoke, even though it’s a non-smoking hotel. The carpet in the stairwell was dirty.»

«I loved this hotel! Very nice and simple stay. The atmosphere was lively, staff was very kind and as always, the coffee was great!»

«The room was small, but clean and comfortable. The staff was incredibly helpful, helping me to figure out the public transportation system to get to a concert on an extremely busy weekend. The breakfast is minimal, but has enough basics to get you through and there's a Bob Evans less than a minute down the road if you want something more. I also appreciated the reasonable rates when several other hotels had significantly raised their rates for the weekend. Would highly recommend this hotel and ...

«Clean room. The lobby smelled amazing. Only issue was no housekeeping cleaned our room for fresh towels. But other than that great time»