Hoteller i Ware

«The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic.»

«good»

«Not a bad place to stay when compared to some of the other choices in the area. My only complaints are that I arrived at 11:00 am and room wasn’t ready until 1:00 pm, and the bed was very hard not very comfortable. Other than that I would recommend it , if you’re looking for a reasonably priced place to stay in the Sturbridge, Ma. Area»

«Stayed for.one night, but the accommodations were great, room was clean, employees were pleasant, price was right, will stay here again»

«Nice staff, large rooms, clean, but could have done a better job. Comfy beds, breakfast was ok I guess. Expensive for an overnight stay, in my opinion. »

«Clean, comfortable room. The staff from front desk to dining to bakery were extremely helpful and friendly. Plenty of parking. Attended a wedding and food was delicious and staff very friendly.»

«Staff was very friendly and helpful.»

«Easy to find, good service. Beautiful view over the lake from the balcony. Breakfast is ok, but nothing special. We stayed in connection with a visit to Treehouse and the hotel is just a short drive away. Ok selection of nearby restaurants.»

«Expedia needs to update this properties availability. There is NO RESTAURANT, BAR OR BUFFETT BREAKFAST on site. The inside smells stale. The rooms with a balcony are in the facility! You have to request a outdoor balcony. The facility needs a lot of TLC! The outside needs TLC. The grassy area is half grass half dirt with weeds. The building needs a desperate re-paint. There is no help available with your luggage. The beach is approximately 50×50ft. No water tours or boats. The lake is beautiful ...

«The staff had no clue where things were the breakfast was messy juice machine broken coffee machine also they had a pot of crappy coffee.there pool was down and that is why I chose this spot.was told it hasn't worked in years.managment were rude.i never used this site to travel and I'm not very happy at all with my very expensive trip.the hotel was old and rundown the outside wasn't kept up the TV had 26 channels and half were blurry.i would like to know why you have this place as an option it ...

«We requested a room with handicap access. What we got was anything but. The room was at the end of a very long hallway, a distance that was nearly impossible for the handicapped individual.»

«advertised continental breakfast when we went in there were two bananas one apple pre-packaged plain bagels and a couple of mini muffins. the room was dusty with con webs on tje light fixtures. the soap dish in the ahower was broken and still stuck to the shower walls,»

«No soap in our shower. Stayed overnight quickly so didn't really allocate time to ask for some, but we really shouldn't have to do that at all.»

«Room was very clean and loved the rustic country decor. Fire place and jetted tub worked perfectly. »

«Don't miss this lodge hidden in the green hillside near Sturbridge. Nice quiet location, and a neat 2nd storey veranda in Bldg 2 one can access from the upper lot to slow and and chill out. Very reasonable, and fairly priced Thank you.»

«Look elsewhere. Checked in and checked out IMMEDIATELY. »

«A quaint quiet place to stay. Pretty much self serve, lots of charm.»

«Good location. Friendly staff. Clean»

«My family and I stayed here while visiting family in Monson. It was very convenient and safe. We were greeted with smiling faces upon our arrival. The staff were very accommodating and such a joy to interact with. The rooms were very clean and spacious. The breakfast was served hot every morning with a variety of options for my hungry teens. The pool was great on a couple rainy days. I would definitely stay here again and highly recommend this particular location based on the staff alone. ...