Hoteller i Wapella

«Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay.»

«Very nice»

«Very nice hotel!!! Perfect for one or two nights. Great restaurant close by as well as gas and a Dollar Tree. Would definitely stay there again!!!»

«The room was clean, but it was very stuffy. The AC was not super effective. The staff was very friendly and helpful. The breakfast options were terrible. We went to eat somewhere else.»

«The room gives college dorms vibes, which I thought was nice.»

«We appreciated the kind staff however the room was not as we expected. The room was a bit stuffy and moldy-which I’m allergic to, so that was a bit difficult. Thank you»

«The room was clean, and the bed was very comfortable.»

«First, the room looked nothing like what I had booked! There was supposed to be a separate area for the pullout bed. Since someone in the group snores, that is majn reason for booking this room. So that person worried about that all weekend. I requested a rollaway bed but didn’t have that either. Good thing one person didn’t come with. Second, the bathroom door didn’t lock, there were limited towels(good thing I brought extra from home), trim pulling away from wall. For being newly renovated, ...

«We were on the ground floor and the people on 2nd floor above our room were very noisy, loud thumping and banging on the floor after 11 pm that caused us to startle while trying to sleep. Sounded like they were moving furniture and dropping large items on the floor. I would not recommend any floor except the top. Overall it was clean except for the exhaust fan in the bathroom. It was filthy with dirty dust filing the vents slots and hanging from it. The wall behind the toilet beside the tub was ...

«The room was clean and the staff was very friendly. Breakfast was just okay and beds weren't the most comfortable. Would still stay here for short visits to the area.»

«Comfortable room with all the amenities. Fabulous breakfast. Friendly staff. »

«My room 124 looked like someone was trying to remodel but failed miserably. The light cover in the bathroom was broken and there was a sponge sitting on top of it. The toilet was inches from the wall and the seat was very loose. Also it looked like someone had capped off an old toilet between the tub and the toilet above ground. There were black spots on the mattress protector when I checked for bed bugs. My husband refused to sleep under the covers! Had everything in the area not been sold out ...

«The bugs were horrible outside on the patio. Breakfast was from 7-9. Would have liked it to be from 7-10. Out jacuzzi tub didn't work. Hotel»

«Comfortable and location was great»

«Great stay!»

«Everything was nice and clean and the AC worked amazing!!»

«Room needed several item to be maintained (I mentioned this at checkout). Very loud Guest in hallway right outside our door from 12:00-12:30 am. Phone was inoperable and not sure I wanted to inject myself into an argument. Finally doors slammed and they went in their room.»

«We came here late Thursday evening after severe storms in our area left us without electricity and water. We woke up early Friday to a room literally swarming with ants and packed up as quickly as possible, all while brushing ants off of ourselves. There was no management on site and no one willing or able to do ANYTHING other than take my name and number saying that management would contact me. They haven't. I have called multiple times only to get the run around and was even hung up on. AVOID ...