Hoteller i Walnut Bottom

«Elevator was not functioning at the time.»

«Clean nice room , breakfast included»

«This was a great place to stay. Parking lot.It was safe.The staff was very accommodating. The rooms were very clean.The bed was very comfortable. And it was quiet and I loved it! Breakfast was good.I merely enjoyed the stay, and I was stay here again when I come through the area»

«Clean room»

«Very clean and spacious. Everything was well kept. Check in and out was easy and the complimentary breakfast was great. Will definitely stay here again when we’re in the area.»

«Everything was immaculate and clean»

«The door handle broke, trapping me in my room. I was unable to get out. When I discussed this with the manager the next day, I was told that I would get a partial refund. I thought this was fair and satisfactory. Yet when I followed up regarding the status of the refund, I was told that I had to handle this with Expedia. So there maintenance problem, which put me at risk, is not my responsibility? That is a failure to take responsibility for customer service. (And there was no shampoo, so ...

«Bath Tub faucets were not working at all and we could not have bath . Maintenance not present even in the morning… worst service»

«Price and breakfast was ok. The room had an odor. Nothing that would make you sick, but just different, not a clean odor. Mattresses are old. A so-so hotel.»

«Good breakfast»

«Great stay»

«Idk how this place got over an 8 for rating. Blankets had cigarette burns, shower head looked like it was from the 50's and it was barely attached to the wall. The property in general just looked and felt dirty. Elevator was pretty sketchy as well. »

«Building was tired, no updates even hot tub was down»

«Nice place sitt friendly service.»

«I was charged over twice the allowable rate for this room which was clearly price gouging due to a local sports event abd the staff refused to help me with Expedia that refused to refund my credit card. The rooms have no phone jacks. If you travel without plugs, you can’t charge your devices. This is a very dated hotel, and while clean, is not as advertised and I’m reporting them to the AG.»

«Breakfast was good. There was food in the refrigerator left by previous guest. Also trash overnight in the receptacle at the elevator. Parking good.»

«Staff pretty much stayed in the back room. They would come out when asked but often were not sitting out at the desk. Not a major issue. Breakfast is basic, cereal, bagels, muffins, a yogurt machine, oatmeal, coffee and juice.»