Hoteller i Walland

«Unfortunately, our experience was significantly impacted by multiple service and room failures from the moment we arrived. 1. Registration Delay: At check-in, there was a system issue where my reservation displayed an incorrect card number, resulting in an approximately 30-minute delay. During this time, my family - including three young children (ages 5, 7, and 9) - had to wait outside in the car, which was highly inconvenient after travel. 2. Clogged Lavatory (Unusable Sink): The lavatory in ...

«Great stay! Room was clean and bed was very comfortable!!! Great location »

«Your room was cleaned and I really enjoyed my stay. The staff are very professional»

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«Key cards wouldn’t work. The lady when we arrived late in night she was very nice and she made an attempt at conversation and made me feel welcomed. The room was clean. Air conditioning worked decently. At checkout the other lady clearly had been there longer had caught an attitude and was clearly very angry and annoyed with the previous staff that helped me not being able to get the key to work. Which I did not like she did not make me comfortable there should have been no outburst from ...

«We were looking for a pizza & beer place to eat after our hike to Mt. LeConte. Unable to find a place before closing, we saw that the hotel had a restaurant "Kitchen+Bar". Our meal couldn't have been more perfect! Our witty & pleasant bartender/waitress Frances O. rocked it! Our "build your own" pizza with our added request of green chilis was outstanding! Kudos to the chef as well! We also appreciated Celeste, and all her helpfulness! Keep up the good work!»

«Great location, close to restaurants, shopping. Helpful and friendly staff. Clean and tidy!»

«Clean room. Staff was friendly and welcoming. Parking was a breeze - which says something in over- crowded Gatlinburg. I loved that this hotel is slightly off the hectic center of Gatlinburg and had a friendly, woodsy feel. »

«Easy parking, decent breakfast. Older building & rooms are a bit dated. Noise travels easily from room to room. More pillows on bed would be nice.»

«Pictures were no where close to reality…..room had the odor of smoking even though advertised as a smoke free room. Advise anyone to look elsewhere.»

«Our reservation was canceled, so that made check in a lot harder and got into our room later. All the amenities were broken and old and outdated. »

«This hotel served fresh breakfast every morning. I loved the way the rooms were set up. Its like having two separate bedrooms because the two beds are divided by a 3/4 wall with each having its own tv. There is a back deck that looks out over a little river with geese and ducks in it. I highly recommend Creekstone Inn. The staff were very friendly too.»

«Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was ...

«Incredible value. Full kitchen, great room layout, great location!»

«This was a great place to rest our heads on our way to vacation. It was clean and comfortable. Check in was fast and efficient. Staff was friendly. There were grab and go breakfast options. We grabbed a few granola bars, but ultimately got breakfast elsewhere. »

«We love everything about this place. Great breakfast and location. Staff is wonderful. Room above us was full of kids. Was very noisy. Staff took care of the issue right away. Would stay here again. »

«My room was moved to a "pet friendly room". I was ok with that until I went in the room. Pet friendly rooms should have a bordered platform under the box spring so cats cannot get under there. The material under the boxsprings were torn and half of it laid on the floor. Looked very tacky. Before I brought my cat in I looked under the beds with a flashlight. They were absolutely filthy with a sticky trap for bugs under each bed. If a cat put a paw in there to investigate a dead critter, ...