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Anmeldelser av Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4 out of 5
Hilton Grand Vacations Club Ocean Tower Waikoloa Village
69-425 Waikoloa Beach Drive, Waikoloa, HI

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 360 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 220 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 169 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 137 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 114 av totalt 1000 anmeldelser." "

7,8/10

Renhold

7,6/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Gelitza og coral springs

Reiste med familie
Check in took too long, person was rude, room was not ready
Bodde her 1 natt i mai 2024

10/10 – Utmerket

derek

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time in Hawaii, and what an incredible place to visit! Big thank you to the Hilton staff, and especially to everyone behind the scenes that keeps this resort so beautiful!
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was quiet. It was beautiful. The room we had was gorgeous. The view was amazing.
Bodde her 6 netter i april 2024

8/10 – Bra

Patrick

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

skyler

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Dawn M

Bodde her 13 netter i april 2024

10/10 – Utmerket

beau

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very large location with many amenities. Room was better than expected. We were lucky to stay in renovated room and also during the weekend while construction was not going on.
Bodde her 3 netter i mai 2024

8/10 – Bra

Angela og Farmington

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Deepak

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parking was to expensive
Bodde her 5 netter i februar 2024

2/10 – Forferdelig

Christian

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Be prepared to wait 15 minutes to take a 'tram' that travels at 1MPH with no AC to your room. You alternative is to talk a half a mile (no joke) to your room with your bags. The towels are not located by the pool, there's no water jugs on the facility and the drinking fountains didn't work. The property is beautiful, but cumbersome to walk around. If you like to spend 1-2 hours a day walking, then maybe you'd love it.
Bodde her 2 netter i april 2024

8/10 – Bra

JORDAN

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place was pretty nice, especially considering the price and the price of other hotels around. The hotel itself looks a little dated but is currently undergoing a remodel, however, we did not have a remodeled room. With that said, there was a bit of construction on our side of the hotel so it was a tad noisy during the day. One of the few drawbacks to this place is the property is so big that there is a tram that goes between the hotel towers and it isn’t exactly fast. Overall, the ocean tower at the Hilton WAIKOLOA was pretty good value. We had a lovely oceanfront view to wake up to in the morning so it was worth it.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful resort with very friendly staff!
Bodde her 7 netter i april 2024

8/10 – Bra

Parveenta

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The house keeping will not change your bed sheets until you ask them. The floor was sticky and dirty. The rooms don’t look sanitized. Overall other things were okay.
Bodde her 5 netter i april 2024

10/10 – Utmerket

Jillian

Bodde her 5 netter i april 2024

10/10 – Utmerket

Dallas

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property
Bodde her 2 netter i april 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for reviewing your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

6/10 – Grei

Nicole

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Utmerket

Kelly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’m soooo glad we stayed at the Ocean Towers in Waikoloa! Some reviews made me nervous but I’m glad I ignored them. We had a one bedroom plus, so we had a full kitchen. It was almost half the cost of the two other Hilton hotels of the resort and we had twice the space. Our room was completely remodeled, the hotel looks like it was all new. Absolutely beautiful and well thought out. Staff were always kind and helpful. We were right by a nice pool and a quick walk to the lagoon. The larger pool was about a ten minute walk (through beautiful grounds) or an easy tram or boat ride. So convenient! I only wish the restaurants stayed open later, but other than that it was perfect! We will go again!
Bodde her 5 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

10/10 – Utmerket

Thomas og Port Angeles

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

6/10 – Grei

Sarah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel room was just alright, however the property grounds and amenities were awesome! When booking the Expedia ad said new construction but the room was outdated and old. The bed was as hard as a rock! Sincerely one of the worst bed I’ve slept in. However, the property grounds and amenities were great for the kids and family.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

6/10 – Grei

kayzin

Reiste med partner
Likte: Fasiliteter
Pros: We loved our stay here. It is very kid friendly and They have a lot of activities. The snorkeling in the lagoon is top notch. We saw so many turtles, fish, sting rays, and even a seal. Negatives: It is a very big resort so it’s a lot of walking but they offer a tram that is super slow or a boat. The food options are very limited. The restaurants are great, just pricey. The breakfast buffet is a 0/5. It is $55 a person and it’s just gross hotel breakfast food. If you go Thursday morning at 8, you might be able to see the dolphin show while eating tho. They also need more convient stores like an ABC store with abc store pricing. Lastly our hotel room was not yet renovated in the ocean tower but we had a good location and view of pool and partial ocean.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 8. apr. 2024
Aloha and thank you for taking the time to share your recent experience. Your opinions and comments are very valuable to us. It's great to see overall you enjoyed your time with us, we look forward to welcoming you back in the future.

10/10 – Utmerket

Terry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spectacular resort! Beautiful, many amenities, stunning views, comfortable rooms, friendly and helpful staff! Will definitely return!
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

8/10 – Bra

Megan

Reiste med familie
Likte: Renhold
The property is dated, service is mediocre, and the nickel and dime you for everything. Food and drink over priced. Nice views and food is good, especially at Italian restaurant.
Bodde her 6 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

6/10 – Grei

Angelita

Bodde her 5 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

6/10 – Grei

Amy

Likte: Renhold
Bodde her 6 netter i mars 2024
Svar fra Guest Services den 26. mars 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Utmerket

Tracy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely gorgeous property! We loved the Dolphins on site every day. Multiple pools, dining options, and our view was incredible. We watched Whales from our Balcony! We had an Golf Course and Ocean View!
Bodde her 13 netter i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

2/10 – Forferdelig

Amy

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I really wanted to like this property. I think the goal is try to have as little as service as possible. Power went out while my son was showering and then again a couple hours later. No bedding for the second bed. House cleaning didn’t show up. I was polite and asked them to check the power and for house cleaning. Second day same thing. Great for some but will not return.
Bodde her 3 netter i mars 2024
Svar fra Guest Services den 26. mars 2024
Aloha. Thank you for choosing Ocean Tower and for taking the time to share your recent experience, your opinions and comments are very valuable to us. Thank you for bringing to our attention the areas that need more focus. Your feedback is important in efforts of improving our guest’s experience.

8/10 – Bra

Ira

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Property was too spread out and made every destination a 15-20 minute walk, which was faster than the tram. Food locations had very limited hours of operation.
Bodde her 6 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a huge property. There is a tram that can take you around the property, but don't be in a hurry. We had a great ocean front room in the towers, but it was 0.6 of a mile from our room to the front lobby. We enjoyed the walk around the beautiful grounds, but if your mobility is limited it could be a problem.
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

8/10 – Bra

Brianna

Bodde her 2 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 – Utmerket

Lori

Bodde her 4 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 – Utmerket

Cristina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for reviewing your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 – Utmerket

Scott

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

8/10 – Bra

Linda og Nampa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place beautiful, but getting to the Ocean Towers was kind of a pain. It is a long walk or you need to take the tram. Parking is expensive and self parking is OK if you don't have a luggage. The room was comfortable and the view was excellent.
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

10/10 – Utmerket

Deborah

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved having a view of the ocean. The room was not yet renovated, but had everything we needed and was very clean.
Bodde her 5 netter i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for reviewing your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 – Utmerket

Esteban

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is a dream. It is way bigger and even more beautiful than expected. Staff was great and the food was great too. The view from our ocean view balcony was great. We saw whales every single morning during our stay.
Bodde her 4 netter i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

4/10 – Dårlig

Leo

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
Poor customer service, rude front desk workers.
Bodde her 5 netter i februar 2024
Svar fra Guest Services den 26. mars 2024
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.

4/10 – Dårlig

Lindsay

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Incredibly overpriced. Parking $55 on top of $340 for one night in a dated room, and we still had to take the monorail to our room from the valet parking desk. Felt really ripped off staying here but didn't really have a choice for one night only in the area.
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 8. apr. 2024
Thank you for your review. We are sorry to hear your stay did not exceed your expectations. We hope we have a future opportunity to provide a much improved overall stay.

10/10 – Utmerket

Hirokazu

Bodde her 3 netter i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 – Utmerket

Anita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
3 C's
It felt clean, cozy and comfortable.
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for reviewing your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

4/10 – Dårlig

Delilah

Reiste med partner
Food was good. Took one hour to get checked in. Tram was broken and no one was told so we sat waiting for about 20 minutes. Also parking is on the whole other side of the property. Would go somewhere else in the future.
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 26. mars 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

8/10 – Bra

Peter

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place for family - wish didn’t have to pay for parking !
Bodde her 9 netter i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for reviewing your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

8/10 – Bra

Frank og Great falls

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful resort which starts to show its age when you look closer. Be ready to walk a lot if you are not patient enough for their free (inside the resort) transportation options. We love to watch the humpback whales. Expect overpriced restaurants inside the resort. Sadly not much of good public transportation options outside of the resort.
Bodde her 7 netter i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

2/10 – Forferdelig

Chad

Bodde her 3 netter i februar 2024
Svar fra Guest Services den 26. mars 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

6/10 – Grei

Kunimasa

Bodde her 4 netter i februar 2024
Svar fra Guest Services den 26. mars 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Utmerket

John Chih-Feng

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place is wonderful not crowded and very peaceful. Good to get away. Shopping area is like a mile walk, quite tiring lol. I’m not sure if Hotel offer shuttle service to and from. Overall I had a great stay.
Bodde her 3 netter i februar 2024
Svar fra Guest Services den 24. apr. 2024
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

6/10 – Grei

Michel

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The beds were a bit hard but I was really disappointed that the maids did’t fill the lotion container or leave me more tea after I drank the first 2. Also they took the towels and floor mat and didn’t leave a new floor mat for the shower . Thank you
Bodde her 4 netter i februar 2024
Svar fra Guest Services den 26. mars 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Utmerket

Stephen og LaCrosse

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Able to check in early
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Shannon

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wish I could have stayed here for a month.
Bodde her 1 natt i februar 2024

8/10 – Bra

Nancy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gorgeous place, large complex
Loved the setting overlooking the horseshoe bay & ocean - beautiful views! Lush landscaping with many pools to choose from plus the large lagoon with dolphin area and many family activities. Kamuela Provisions restaurant on the ocean was very good. Impressive art collection scattered throughout the many venues. Only negatives were the distance between buildings (must take the tram or hike it) and parking lot so far from the Ocean Tower (another tram/walk back & forth).
Bodde her 3 netter i januar 2024

8/10 – Bra

Andy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room in ocean tower is 0.7 mile walk from parking. There is a tram but it is extremely slow and sometimes a long wait. It is faster to walk.
Bodde her 3 netter i februar 2024