2/10 – Forferdelig
Kevin
Reiste med familie
25. mars 2024
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
NOT AS SHOWN IN PICTURES-DO NOT STAY HERE
DO NOT STAY HERE!
I have been to Hawaii too many times to count. There are virtually no choices besides Turtle Bay and the Courtyard by BYU on the North Shore. I am very familiar with the island and am the kind that can "rough it". I understood that this was a YMCA. The photos of the amazing beach drew me into my checking this property out. And the beach is amazing. The rest of the property is not as shown.We noticed that there were many school-aged children on property. Ok. I'm a mother myself. We assumed it was likely a after-school program and the kids would leave after-hours. No. Granted they were across the street, it appeared to be an overnight camp. As a mother, I was uneasy that a YMCA would rent out rooms at a facility with children staying overnight.The beach was amazing. Hands down one of the best. We then went into our cabin to unpack. There was a hole in the lower corner of the front door large enough for any critter to come right in. A gecko crawled across the wall from behind the curtain when we went to turn on the one window A/C Unit; there was a wasp nest near the front door; we found spiders and dead bugs all over and the bathroom was dingy.Carpet in the listing-Cabin was wood floor that was dirty. Shower &toilet had mold. We left and went back to Honolulu. There one hour total. Upon Hotels.com customer service contact, YMCA would not refund the $414.35 for the two nights of my booking. $207/per night? See pics below.
![Spiders in the room/wood floor](https://a.travel-assets.com/ugc/hotel-reviews/E9DD2CD2C7B45C50F8036B1473B5C1D7271836311711400731666.jpg?resize=360:*)
![Toilet mold, wood floor in the bathroom](https://a.travel-assets.com/ugc/hotel-reviews/97513B20A518A66AD633871BEB93F4D8F3F69C621711400738546.jpg?resize=360:*)
![Hole in the corner of the front door](https://a.travel-assets.com/ugc/hotel-reviews/C8593F5BCAEB82DCD24BB304456B507CC55586511711400755187.jpg?resize=360:*)
![Hole in the corner of the front door](https://a.travel-assets.com/ugc/hotel-reviews/40A9095ECFA7F60DF70F0FBDB34DDB9A5D2A19E01711400764813.jpg?resize=360:*)
Kevin
Bodde her 2 netter i mars 2024