Hoteller i Waco

«Check in was quick and simple. Staff very friendly and professional. Room was clean, comfortable, and well maintained. Will definitely book again.»

«Exceptionally clean! All public areas and rooms were spotless. Kudos to the housekeeping staff! ALL staff were very helpful, gladly providing anything we asked for and offering great restaurant suggestion in nearby Dallas NC that could easily accommodate our 6 adults and 2 high chair babies. The staff here must be well trained and well managed: they were all very friendly and seemed to genuinely like their jobs. THAT really makes for a good customer experience!»

«It was a 10 compared to the hotel. I stayed the night before.»

«I did not use the pool and the air conditioner worked fine it was kind of loud but it worked good»

«The room was spacious and clean. Breakfast was delicious, and staff was kind and hospitable. »

«Breakfast was nice, and so was the fire pit outside. Rooms were clean and nice. Do not go for the purpose of the pool because it’s tiny, but little kids would still enjoy it. Overall staff was great! There was just one front desk lady that wasn’t very pleasant. My biggest complaint was the SMELL in the elevators and in the hallways of the guest rooms, kind of garbage-like.»

«I had the king suite.. its was awful and it smelled horrible. I was moved the next day only because when I returned the room had not been cleaned…the worst stay ever..I will never stay here again»

«好»

«I stay at Tru everytime I’m in town. It’s clean safe and the staff is very friendly.»

«The 1st front desk clerk was nice and helpful, but the 2nd one (1230 am) clerk was rude and never looked up when I came down to ask a question. Had to go downstairs since the phone in the room was not working and no one answered when I called from my cell. Not only did the phone not work neither did the TV. The only reason I did not leave and find another hotel is because I was exhausted from driving all day. Would not recommend this hotel»

«Perfect place»

«Yes»

«Everything was great! We got in late and they already had the keys made and were so helpful! I would recommend this hotel to everyone. »

«Super comfy and spactious, breakfast was delecious. Great place to stay and a short walk to uptown.»

«Breakfast was ok, parking was fine. This hotel needs a major upgrade. Stains in the tub, hair dryer had dust and dirt on on it, also the room smelled stuffy.»

«Clean rooms great staff »

«The room was dirty. I found bugs on the counter. Staff was not that great. The towels were old. And the air condition did not work well.»

«Nasty with a capital 'N'. The property looks like it had a recent renovation but the room and common areas, elevator, etc were so dirty and smelled terrible. The floor in our room was sticky, walls had streaks of grime running down them, bad smell. It looked like it hadn't been cleaned in quite a while. Elevator was dirty, grimy. The access door on the side of the building was broken so it was open and unlocked. Would not stay there again, not even for a night passing through. Many other hotels ...

«Hotel room was clean, a bit old but you get what you pay for. My only complaint is the guy helping front desk on the day i checked in, one can tell he wasn't want it to be there at all, not friendly, no customer service at all.»