Hoteller i Viola

«The carpet is stained and they don't have any shower caps available even at the front desk. Parts of the outside building are rotting off. Maybe I had too high expectations but if you're going to charge me a cleaning fee for my dog the carpet should be clean when I get in there.»

«Staff were very friendly and helpful.»

«We stayed at this Residence Inn for 8 days. I had to ask for towels, toilet paper, and body wash multiple times. Housekeeping did not come to our room unless I requested it. For the amount of money it cost to stay here, I shouldn't have to seek out someone to empty my trash, provide toilet paper, and bring towels. I didn't care if they cleaned, just provide basic necessities. Staff was nice, no one was rude. Just clueless and uncaring. Breakfast was good, laundry facilities clean, and a ...

«All good »

«The room was a good size, especially with a dog. The breakfast was great. The staff was very friendly. We did not get a chance to use the pool but it looks very clean.»

«This is our main place we stay every time we are in Pullman. Staff is great. Amenities are plentiful! Location is perfect!»

«It was okay. Things seemed rundown. The wine lounge was just a counter. My husband bought me a glass of wine and it was put in a plastic cup. There were no wine glasses in the room. Free breakfast was oatmeal and pop tarts. Not the best. Parking was tight.»

«Easy checkin not the fanciest of places but it was clean and breakfast was good»

«Wish the restaurant was open more daily »

«The room was very clean»

«When one pay $100 or less for a hotel room, one does not or should not expect luxury accommodations. In this case, the Inn was clean, but decor dated and maintenance shoddy. Two mornings there were no coffee cups in the breakfast room and no one from whom to request them. The breakfast was simple and lacking imagination. Again, nothing near lavish. Still, as I stated above, at this price point, we really didn’t expect much more than we got and were happy with your choice for less expensive ...

«Parking was a challenge (had to use the busy street), but the room was clean. Upgrades were nice. Good value for price.»

«Ideally located, friendly staff, nice room, overall a great choice.»

«Alright»

«It was OK»

«I can honestly say that this is the worst experience I have ever had with any hotel.»

«The apartment was very cute and in a great location. Check in/out was very easy. We stayed 2 nights. The family living upstairs was so loud late at night, both nights, unfortunately none of us got a good night sleep and were woken up multiple times.»