Hoteller i Vinton

«The entire hotel staff consistently demonstrates a deficiency in customer service skills, including inadequate communication, lack of attentiveness, and failure to address guests' needs promptly. »

«The service was excellent very helpful. I had left something in the room. The main service housekeeping called me after I’ve already left and checked out to tell me to come back and get what I left in the room. Very honest people breakfast was great. Casino was awesome is connected to the Motel second time. I’ve stayed there definitely five star for me. »

«Very nice property »

«Great place - good service, high comfort and nice location!»

«Parking was easy and secure. Staff was helpful and pleasant. Room was the right temperature as well as clean and comfortable. Breakfast was simple and tasty. Thanks!»

«Quiet, staff polite and helpful»

«I didn’t have towels in my room until two hours after checking in and I needed to take a shower for and event I was going to. The breakfast in the morning was a 3»

«Staff were all friendly and helpful. Breakfast was good. Room and facilities were clean. Bed was comfortable. No place to plug in electronic devices or set them, medications, water, etc. on the wall side of each bed (double queen room). Hand towel bar in bathroom loose, wall beside shower damaged from shower overspray, and no hangers for bath towels. Nothing serious, just inconvenient and slightly unsightly. Would stay again despite these things. »

«Room was clean, a/c kept room comfortable. STAFF was very professional »

«i booked 2 rooms but when i got the hotel they told me only 1 room booked so we split a room then i was charged for 2 rooms and they will not refund extra charge»

«Good Breakfast »

«Yes»

«Had a great time»

«Great service, courteous staff and very clean. »

«Clean, comfortable room. Breakfast food and coffee lacking 30 minutes before closing time. »

«Great staff!!»

«Treat place to stay »

«Nice and clean just can hear the noise in the hallway »