Hoteller i Ville d'Anaunia

"Bra"

"The hotel was very good. Unfortunately, the location could have been better but overall very good."

"Flott nyoppusset hotell. Veldig fornøyd med rommet og frokosten som ble servert. God beliggenhet i forhold til gamlebyen. "

"Great hotel! Nice room and big bathroom. Amazing breakfast!!! Good facilities. Clean!"

"Fantastisk opplevelse å bo på dette flotte design hotellet som lå perfekt plassert i byen. Frokost ypperlig og mye godt å velge i. Det hadde også en egen grønn oase med eget basseng vi kunne benytte. "

"Nice location, good breakfast. A bit worn, but location more important! "

"Fanstasisk hotell litt utenfor sentrum av Bolzano, med topp frokost og svært bra rom. Klimaanlegget var i særklasse komfortabelt. Bassengområdet på toppen med takterasse for litt sol var helt maks Beliggenheten er ikke ideell hvis du vil være sentrumsnært, men vi elsket at det var stille, og kun en kort biltur fra byen"

"Kjemoe bra, det var det også i 2024. I år hadde vi bestillt comfor rom, men fikk fri oppgradering til rom med balkong, bord og stoler, solaenger og jakuzzi. Helt topp service i restaurang i tillegg! Tommel opp og anbefales!👍"

"I chose this hotel to celebrate my birthday and expected a high-quality experience given the €1000 per night rate, but unfortunately, it fell far short of expectations. Booking Issues: Before arrival, I emailed multiple times to confirm my spa appointment but received no resolution. Despite providing screenshots and all the necessary details, they couldn’t locate my booking. On the way to the hotel, I had to call, only to be hung up on after a 10-minute wait. When I called again, they finally found my booking, but this unnecessary stress was not how I wanted to start my special day. Welcome Drinks and Check-in: The check-in process was strange and inefficient. We were directed to the bar for welcome drinks and had to return to pick up our room key. Why not give the keys while we wait for the drinks? Also, they didn’t ask about allergies. The welcome drink contained grapes, which we’re allergic to, and this lack of attention to detail was disappointing. Spa and Facilities: The spa treatments are overpriced for what you get. While the cigar lounge is good, the food is average, and the breakfast is very basic—not what you’d expect from a luxury hotel. Staff and Service: The staff’s level of English is very poor, and instead of being helpful when they don’t understand, they often become rude and arrogant. This attitude made the overall experience uncomfortable and far from welcoming. Additional Costs: The hotel charges an additional €300 to check out at 2 PM, which feels exc"