Hoteller nær Villa Napoli

"Bathroom is not clean."

"Amazing!!!"

"Nice hotel, and friendly staff. Excellent location, and great breakfast!"

"Our stay at this hotel in Palermo was truly unforgettable. From the moment we arrived, we were welcomed with warmth and genuine kindness that immediately made us feel at home. The whole atmosphere is filled with care, attention, and a sincere desire to make every guest feel comfortable. The staff deserve the highest praise. Everyone we met was incredibly attentive, friendly, and professional. It was clear that they were doing their very best to make our stay not only comfortable but truly enjoyable. Their hospitality goes beyond expectations — you can really feel that they care about your experience. What impressed us most was the level of attention to detail. The team is always ready to help, often even before you ask. It creates such a pleasant environment that you quickly forget about any small imperfections. The genuine care and thoughtfulness of the staff easily outweigh even the tiniest shortcomings. I believe this hotel would satisfy even very demanding guests. The level of service, kindness, and attentiveness here is exceptional. Our time here was wonderful and left us with beautiful memories of Palermo. I would happily return and warmly recommend this hotel to anyone looking for a memorable stay."

"Maybe off season in late October...? But a big disapprovement. Both mine and the hotel's phone numbers provided by Hotels.com were wrong so no communication and when i came late to the hotel because of lost luggage it was closed in the dark and the entrance so discrete in the dark that even the locals helping me had a hard time finding it. No way to get in then, no doorbell and no(working) telephone number. Got in because of other guests arriving.Then nobody inside either. Found another number lying at the desk and called. Then finally a guy arrived. Simple room with no internal bath - mine across the hall . The day after i was told to trust him that the lost luggage would be received in spite of him running TWO hotels at the same time and he or anyone else rarely to be seen during the day. I took no risk, waited nearby all day instead of enjoying the city and when the luggage arrived nobody at the hotel responded at the door - as i imagined! So i picked it up myself. Why Lonely Planet recommend this hotel i do not understand. Looked cool in he pictures (of course), in reality just very simple. Not expensive but the level of communication and lack of presence of the staff was very impractical. And It's almost hidden and hard to find, especially in in the dark. Guy working there was nice but not in control of things. Not recommended! "

"Fantastisk personale, bassengområde, frokost var helt unik. Man må ha en natt, men helst flere der en gang i livet. Enkelt å komme seg til/fra tog/flyplass, de gjorde sitt beste for at alle i reisefølge skulle føle seg sett. 10 av 10 til hotellet med personalet. "

"Sentralt, men slitt og gammelt"

"Super beliggenhet, gammelt ærverdig hotel. Store rom. Bra frokost."