Hoteller i Vienna

«Clean and helpful staff»

«The room smelled like someone peed in the corner and had little piles of insect debris under the window. The beds were comfy but made awful noises when you moved. The clerk at check in was not very informative. Breakfast selections were minimal and not appetizing. Giving this booking an overall "okay" rating is generous. We stayed in 4 different hotels along our vacation trip and this was by far the worst. Thankful it was only over night to get some rest and move on.»

«Very nice»

«Very pleasant night stay! Room was clean and it just felt like home. The little kitchen stocked with breakfast items and coffee was an unexpected bonus! Would absolutely stay again.!»

«This property was not as presented. We checked in, walked around building, found our room, went to leave to find food and door did not lock when closed. We took keys back to desk and left. Did not stay there. Was not well cared for.»

«Very helpful. Venue was very nice. Great choices for dinner ner with reservations.»

«Have stayed twice now over the last 6 months. Both times the staff (I wish I knew her name, same lady both times)) was incredible. Hotel and room were clean and comfortable.»

«I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!»

«Breakfast closes before 10 they come in to tell you they are closing it»

«Casino right downstairs, using elevator. I’m»

«excellent staff - breakfasts are terrific»

«Only it's isolation from other attractions, restaurants etc. is really a disadvantage. Cazenovia NY is about 30 minutes away and is a lovely village with many attractions.»