Thank you for choosing Eko Hotels & Suites. We appreciate your feedback and we will work hard to fix the issues you experienced and make your next stay a better and pleasant experience. We hope to see you again soon.

Thank you for choosing Eko Hotels & Suites. We appreciate your feedback and we hope to see you again.

Dear Nnanyelugo,Thank you for taking the time to share your recent experience at our hotel. We understand how the issues mentioned must have impacted the quality of your stay and fell short of the standards we strive to provide for all our guests.Kindly note that we are in the process of a refurbishment project for all our hotels but for room 650 however, I have reached out to our maintenance/housekeeping team and I can confirm that the broken shower head holder and AC vent has been fixed and are both functioning properly.We value your feedback and we hope you'll give us another chance to demonstrate the exceptional service we're known for.Please don’t hesitate to contact me (Elizabeth, Sales and Marketing) if you’d further like to discuss your experience or inquiries on future stays.With Kind Regards, assuring you of our best attention at all times,

Dear Mr Johnny,We appreciate your honest feedback. We’re thrilled to hear you found our staff to be excellent, they truly are an asset. About, the air conditioning and bathroom leakage in the room you stayed in (room 1003), we thank you for bringing it to our attention. I assure you, I will check with the maintenance department to ensure these issues have been fixed.We take guest comfort seriously and these fell short of our standards. To show our apology for the inconvenience, we’d like to offer you complimentary lunch in our Kuramo BLD buffet restaurant the next time we have the privilege of hosting you. We hope we are able to regain your trust and ensure a comfortable and enjoyable experience. With kind regards, assuring you of our best attention at all times,

Dear Mr Carlos, Thank you for your feedback. We are glad to know that you consider our hotel perfect for foreigners, we believe the same as well.We look forward to receiving you in the near future.Best Regards,

Dear Oghenetega, Thank you for the rating. Our aim is a 5/5 rating and we look forward to your kind feedback as to how we can serve you better. Warm Regards,

Dear Kelechi,Thank you for your feedback.Please accept our sincere apologies for the experience you had during your stay with us and be rest assured we're committed to ensuring this impression is fixed.Could you please provide us with the room number you stayed in and your check in and check out dates so that we can investigate this matter further.Can you please also share with me a mobile number I can reach you on? We would love to offer a complimentary lunch to appease you until we are able to get back to you with more concrete information regarding your stay.Guest satisfaction remains our top priority and we look forward to receiving you to a much better experience in the future.Warm Regards,

Dear Samuel, Thank you for the rating. We aim for a 5/5 rating and we look forward to your kind feedback as to how we can serve you better. Warm Regards,