Fasade

Anmeldelser av Hotel Rialto

3.5 out of 5
Hotel Rialto
653 Pandora Ave., Victoria, BC

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 1094 av totalt 1621 anmeldelser." "
Rangering på 8 − Bra. 383 av totalt 1621 anmeldelser." "
Rangering på 6 − Grei. 88 av totalt 1621 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 1621 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1621 anmeldelser." "

9,4/10

Renhold

9,6/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Vladimir

Reiste med familie
Likte: Personale og service
Friendly staff, small rooms, no sitting area, one chair for 3 people. Limited parking.
Bodde her 2 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 28. mai 2024
Dear Vladimir!Thank you for taking the time to provide us with your feedback. Your feedback allows us to make improvements, ensuring our guests receive the service they deserve. I hope we will have the opportunity to welcome you back and have you experience the great service I know we can provide.

6/10 – Grei

Gabriel

Reiste med partner
Likte: Personale og service
El hotel está ubicado en dowtown, pero no cuenta con estacionamiento dentro de aunpropieda ni con gimnasio, tienes que atravesar unas calles para llegar a esos servicios.
Bodde her 4 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 28. mai 2024
Dear Gabriel!Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We hope you will consider staying with us in the future.

10/10 – Utmerket

Edward Raymond

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and very friendly staff
Bodde her 3 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 28. mai 2024
Dear Edward!Thank you for your great review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us , thank you for mentioning our dedicated Team. Your review will be passed on.

10/10 – Utmerket

Paul og Puyallup

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Located in a central location, close to many restaurants and things to do. The staff was friendly and the free fruit at the counter was a nice touch.
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 27. mai 2024
Dear Paul!The entire team and I are truly delighted for your excellent feedback. Your kind words give us great inspirations and drive us to enhance our high standards of service and hospitality catered to our valuable guests.

10/10 – Utmerket

MARC

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay, will return
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 27. mai 2024
Dear Marc!Thank you for choosing Hotel Rialto Victoria for your visit - it is terrific to read that you enjoyed the hotel and service. Your loyalty is appreciated and I hope we can welcome you back again soon!

10/10 – Utmerket

FIONA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had 2 nights and moved rooms on 2nd night as the 1st room was on the main road, which was too noisy for us. The staff were happy to oblidge with our request. Both rooms were well appointed and had underfloor heating in the bathroom. There is a bar and restaurant on site and was in a great spot to walk everywhere.
Bodde her 2 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 27. mai 2024
Dear Fiona!Thank you very much for your positive review of your stay with us at Hotel Rialto Victoria. We are delighted to read that our Guest services were helpful and that you like our location. We hope that we will have the pleasure to welcome you back in the future so that we can make your next stay with us another brilliant one.

10/10 – Utmerket

Sima

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 27. mai 2024
Dear Sima!Thank you for staying with us! I wanted to reach out to you and thank you for your kind words about our team members. We are happy that you enjoyed your stay, and hope that we can welcome you back to Hotel Rialto Victoria in the future!

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the heated bathroom floors. Very quiet
Bodde her 2 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 27. mai 2024
Dear Michelle!Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 – Utmerket

marilyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very helpful, the hotel was good and the bed was comfortable.
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 27. mai 2024
Dear Marilyn!Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon!

10/10 – Utmerket

Benjamin

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located. Friendly staff. Quite a number of homeless people hanging around in neighbourhood of the hotel
Bodde her 2 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 25. mai 2024
Dear Benjamin!Thank you for taking the time to share your valuable feedback with us. We are ecstatic that you enjoyed your time with us here at the Hotel Rialto Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right.

10/10 – Utmerket

Laurey-Anne og Quesnel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to where my meeting is being held. Perfect!
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 24. mai 2024
Dear Laurey-Anne!Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon!

6/10 – Grei

Jocelyn

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 24. mai 2024
Dear Jocelyn!Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry to hear that you did not enjoy your stay with us. If you would like to share some more specific detail, we would be most appreciative.

10/10 – Utmerket

Helen Ruth

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
A lovely hotel with friendly, helpful staff.
Bodde her 5 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 22. mai 2024
Dear Helen! Thank you for sharing your experience at the Hotel Rialto. We're happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon -- we enjoyed taking care of you!

6/10 – Grei

Marie

Likte ikke: Renhold
Bodde her 3 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 22. mai 2024
Dear Marie!Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry to see that you did not enjoy your stay with us. If you would like to share some more specific detail, we would be most appreciative.

10/10 – Utmerket

Wendy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really liked this small friendly hotel, staff were helpful and polite, room was clean and comfortable, also in a great location walkable to everything for sights and food and tours
Bodde her 3 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 21. mai 2024
Dear Wendy!Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad to hear that you were completely satisfied with all the facilities and services in the hotel. We look forward to welcoming you again if you ever find yourself back in beautiful Victoria BC.

10/10 – Utmerket

Edgardo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was very clean, well maintained and cozy. The staff is very friendly
Bodde her 2 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 20. mai 2024
Thank you for sharing your experience at the Hotel Rialto. We're happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon -- we enjoyed taking care of you!

10/10 – Utmerket

Blair

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great experience, will definitely be returning
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 20. mai 2024
Thank you for taking the time to share your valuable feedback with us. We are ecstatic that you enjoyed your time with us here at the Hotel Rialto Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. Stay safe and welcome back to the Hotel Rialto in the future!

8/10 – Bra

margaret

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property itself was great and the location was great for getting around but it was a bit unsafe with lots of drug users and homeless around.
Bodde her 5 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 20. mai 2024
Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 – Utmerket

cindy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved staff. Love Ramie at the bar. Immaculate hotel. Great service. Might want to put a hand bar in shower. High to climb into. Highly recommend.
Bodde her 2 netter i mai 2024
Svar fra Trevor - Hotel Manager den 17. mai 2024
Dear Cindy - thank you for the great rating & review on your most recent stay with us at Hotel Rialto. Thank you for mentioning our dedicated Team - your review will be passed on! Enjoy the weekend and we hope to see you soon! Trevor - Hotel Manager

10/10 – Utmerket

Harpreet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i mai 2024
Svar fra Trevor - Hotel Manager den 17. mai 2024
Dear Harpreet - thank you for your rating & review on your most recent stay with us at Hotel Rialto. Enjoy the weekend and we hope to see you soon! Trevor - Hotel Manager

8/10 – Bra

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a nice heritage building centrally located.
Bodde her 3 netter i mai 2024
Svar fra Trevor - Hotel Manager den 15. mai 2024
Dear David - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our building and our Hotels location to down town Victoria! Enjoy the day!Trevor - Hotel Manager

10/10 – Utmerket

Marney

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice well located property. Surprisingly quiet room.
Bodde her 1 natt i mai 2024
Svar fra Trevor - Hotel Manager den 14. mai 2024
Dear Marney - thank you for your great rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room and our Hotels location to down town Victoria. Enjoy the day and we hope to see you soon! Trevor - Hotel Manager

10/10 – Utmerket

Gurjot Kaur

Reiste med familie og små barn
Awesome place
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 14. mai 2024
Thank you for choosing Hotel Rialto Victoria for your stay and for sharing your experience. It is fantastic to read that you enjoyed the hotel and service.

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was given an upgrade without having to ask for anything, what a great surprise. The staff was extremely helpful and professional. I would definitely stay here again.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Leoncia de

Reiste med familie
Likte: Personale og service
Clean and walking distance to all
Bodde her 2 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 13. mai 2024
Thank you for choosing Hotel Rialto Victoria for your visit - it is terrific to read that you enjoyed the hotel and service. Your loyalty is appreciated and I hope we can welcome you back again soon!

10/10 – Utmerket

Monica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 14. mai 2024
Dear Monica!thank you for your great rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us !

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff and very clean and nice hotel. Location is top notch for city. We walked everywhere!
Bodde her 3 netter i mai 2024
Svar fra Victoria Shylltsyna, Hotel manager den 13. mai 2024
Thanks for sharing this stellar review! We are thrilled your time with us was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority at Hotel Rialto. We always strive to go above and beyond for our guests. We appreciate all of your praises about our services and staff. Your kind words let us know we are doing our job!

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy walk to the inner harbor, restaurants and close by parking.
Bodde her 3 netter i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 12. mai 2024
Thank you for choosing Hotel Rialto Victoria for your stay and for sharing your experience. It is fantastic to read that you enjoyed the hotel and service. Your business and loyalty are valued and I hope we can welcome you back again soon!

10/10 – Utmerket

Hyeryung

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room is clean and the reception was friendly and kind.
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 11. mai 2024
Thank you for choosing Hotel Rialto Victoria for your visit - it is terrific to read that you enjoyed the hotel and service. Your loyalty is appreciated and I hope we can welcome you back again soon!

10/10 – Utmerket

Aysa

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice restaurant below me, very friendly staff, clean room. I really appreciated the care the staff had for every detail. Smooth check in and out. As a female travelling alone I felt very safe and never had any sketchy experiences.
Bodde her 3 netter i mai 2024
Svar fra Trevor - Hotel Manager den 10. mai 2024
Dear Aysa - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us , thank you for mentioning our dedicated Team - your review will be passed on. Enjoy the weekend and we hope to see you soon! Trevor - Hotel Manager

10/10 – Utmerket

Alon

Reiste med partner
Likte: Renhold og personale og service
Very nice staff and location, walls were a bit thin and the floor was wildly uneven in our room, but not too much of a problem.
Bodde her 4 netter i april 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 9. mai 2024
Thank you for taking the time to share your valuable feedback with us. I wanted to reach out to you and thank you for your kind words about our team members. We are happy that you enjoyed your stay, and hope that we can welcome you back to the Hotel Rialto Victoria in the future!

10/10 – Utmerket

MINH

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room is very clean, walkable distance
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 11. mai 2024
Thank you so much for your wonderful feedback. We couldn't agree more! Our amazing downtown location is within minutes to Victoria's attractions. We hope to welcome you back again soon.

8/10 – Bra

Tim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 8. mai 2024
Thank you for choosing Hotel Rialto and for sharing your review. I am happy to see that you enjoyed your stay. Your business is appreciated and I hope we can welcome you back again soon.

8/10 – Bra

Andrew

Bodde her 2 netter i april 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 27. mai 2024
Dear Andrew!Thank you for sharing your experience at the Hotel Rialto. Hope to see you again soon -- we enjoyed taking care of you!

8/10 – Bra

Shirley

Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 27. mai 2024
Dear Shirley!Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 – Utmerket

Kathy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, well kept up. Location was great. Helpful, professional staff at the front desk.
Bodde her 2 netter i april 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 6. mai 2024
Dear Kathy! Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 – Utmerket

Kristine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well located for anyone wanting to explore Victoria on foot. Close to great restaurants, cafes and shopping. Staff is always gracious and helpful.
Bodde her 4 netter i april 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 6. mai 2024
Dear Kristine!Thanks so much for your rave review! We're thrilled that our service and location made such an impression on you. We look forward to welcoming you back soon. Safe travels until then!

10/10 – Utmerket

Gordon

Hotel property was very clean. Some of the streets around the hotel was difficult to walk due to the number of homeless in the area.
Bodde her 2 netter i april 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 6. mai 2024
Dear Gordon! Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. We appreciate all feedback including areas of opportunity. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon!

8/10 – Bra

Kristin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convince of down town
Bodde her 1 natt i mai 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 6. mai 2024
Dear Kristin!Thank you so much for your wonderful feedback. We couldn't agree more! Our amazing downtown location is within minutes to Victoria's attractions. We hope to welcome you back again soon.

8/10 – Bra

Ellen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Central location and clean. Parking is a bit tricky but manageable.
Bodde her 1 natt i april 2024
Svar fra Trevor - Hotel Manager den 2. mai 2024
Dear Ellen - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotels location to down town Victoria. We offer self offsite parking at 25.00 per night plus taxes - upon arrival we provide Guests with detailed directions as well as a map. If Guests chose to not use our parking there are other options. Metered street parking OR the City Hall. Stay safe Trevor - Hotel Rialto

6/10 – Grei

Renzo

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel was fine, room was clean, washroom had heated floors! Location itself was pretty good, walking distance to almost everything we cared about. Lots of places to eat close by but not in the hotel. Although location was within walking distance of everything, it was at a very loud and busy intersection. Trucks, noise at all hours, late and “really” early morning. This morning around 4 it sounded like there with city garbage or some kind of maintenance trucks. Parking was underground but at a building a short walk away, $25 a night. I can’t recall if it said that in the online reservation. I just assumed, small town parking possibly free. Anyway, not a bad place, clean enough, close to everything, but the street noise just prevented a good nights sleep after walking a lot all day.
Svar fra Trevor - Hotel Manager den 2. mai 2024
Dear Renzo - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room, our heated floors and our location to down town Victoria. Here at Hotel Rialto we have The Palms Restaurant & Lounge open daily from 4pm. Our nightly parking charge is at par with other Victoria hotels - Guests also have the option to use the metered street parking OR the City Hall Parkade. Due to our Hotels down town location we are subject to street noise day or night. Enjoy the day! Trevor - Hotel Manager

8/10 – Bra

DONNA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Trevor - Hotel Manager den 3. mai 2024
Dear Donna - thank you for your review & rating on your most recent stay with us at Hotel Rialto. Stay safe Trevor - Hotel Manager

6/10 – Grei

Matthew

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very friendly and helpful. Room was clean, but the layout was not particularly nice and had a lot of noise from busy street and people at night.
Bodde her 2 netter i april 2024
Svar fra Trevor - Hotel Manager den 1. mai 2024
Dear Matthew - thank you for your rating & review on your most recent stay with us at Hotel Rialto. Thank you for mentioning our dedicated Team - your review will be passed on. Due to our down town location we are subject to street noise day & night. Enjoy the day! Trevor - Hotel Manager

10/10 – Utmerket

Mark

Our experience at Hotel Rialto was excellent and we will stay there again when we visit Victoria. The staff in particular was outstanding.
Bodde her 1 natt i april 2024
Svar fra Trevor - Hotel Manager den 1. mai 2024
Dear Mark - thank you for your great rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us and thank you for mentioning our dedicated Team - your review will be passed on. Enjoy the day and we will see you soon! Trevor - Hotel Manager

10/10 – Utmerket

Paul

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasantly surprised. Super hotel
Bodde her 1 natt i april 2024
Svar fra Trevor - Hotel Manager den 1. mai 2024
Dear Paul - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us and we hope to see you soon!Enjoy the day and we will see you soon! Trevor - Hotel Manager

10/10 – Utmerket

Amanda

Bodde her 2 netter i april 2024
Svar fra Victoria Shyltsyna, Hotel Manager den 21. mai 2024
Dear Amanda!Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 – Utmerket

paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Location for shopping , dining . Very walkable to all sights and sounds of Victoria.
Bodde her 1 natt i april 2024
Svar fra Trevor - Hotel Manager den 30. apr. 2024
Dear Paul - thank you for the great rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotels location to all of down town Victoria!Stay safe and we hope to see you soon! Trevor - Hotel Manager

8/10 – Bra

Kris

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were top notch. The ‘view’ from the rooms that aren’t outward facing is unfortunate.
Bodde her 2 netter i april 2024
Svar fra Trevor - Hotel Manager den 30. apr. 2024
Dear Kris - thank you for your rating & review on your most recent stay with us at Hotel Rialto. Looks like you were in one of our most quietest rooms. Thank You for mentioning our dedicated Team - your review will be passed on. Stay safeTrevor - Hotel Manager

8/10 – Bra

Kyle

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient location close to everything
Bodde her 1 natt i april 2024
Svar fra Trevor - Hotel Manager den 30. apr. 2024
Dear Kyle - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotels location to all of down town Victoria!Stay safe Trevor - Hotel Manager

2/10 – Forferdelig

Diane

Reiste med familie
The staff were not accommodating at all. I received a message that the room I booked was not available & I would have to pay more for a two bed room. It continued… the front desk called me to ask for confirmation codes. I was quite disappointed with how confused they were
Bodde her 1 natt i april 2024
Svar fra Trevor - Hotel Manager den 30. apr. 2024
Dear Diane - thank you for your rating & review. I would like to mention a few details that were not noted in your review. As I explained to you upon your departure - you reserved and pre-paid a reservation directly through Expedia. Then wanted to adjust the amount of nights stayed. In this case as you reserved and pre-paid a stay directly with Expedia, you would have to contact Expedia to make the adjustment. In regards to room types and prices - when you reserve a Superior Queen Room then would like a Superior Double Queen Room the rates are different. Also notes on your Expedia listing and our Hotels main website. When my Team was requesting codes this was our way of assisting you with your reservation request to shorten your stay. Stay safe Trevor - Hotel Manager