Hi John, thank you for bringing this to our attention. We'll ensure a seamless experience on your next stay.

It was our pleasure to have you as our guest Colleen, and we are thrilled to know that you had a wonderful experience. We can't wait to welcome you back in the future!

Hello Daniel, thank you for bringing this to our attention. We'll ensure a seamless experience on your next stay.

Thank you for taking the time to leave us a review Javier, we hope to have the opportunity to welcome you back again in the future.

We are delighted you had a wonderful experience and can’t wait to have you back Indira!

Thank you for your feedback Alan. We're constantly striving to improve.

Thank you for taking the time to leave us a review Qian, we hope to have the opportunity to welcome you back again in the future.

We very much appreciate your kind review after your stay at The Fairmont Empress Graham. We look forward to warmly welcoming you again in the near future.

Thank you for the great review Trish, we are thrilled you enjoyed your stay at Fairmont Empress.

Hello Steve, we sincerely appreciate your kind words and for taking the time to mention our staff members in your review of The Fairmont Empress. We can't wait to welcome you back in the future!

We appreciate your review, and we'll work on providing better value for your next visit.

Hi Paula, we sincerely appreciate your kind words and for taking the time to mention our staff members in your review of The Fairmont Empress. We can't wait to welcome you back in the future!

Thank you for taking the time to share your experience Kym, we are sad to hear the surrounding city did not make you feel comfortable. Hopefully you will give us another chance in the future.

Thank you for taking the time to leave us a review Ikuga, we hope to have the opportunity to welcome you back again in the future.

Bruce, thank you for your review! We'd love to welcome you back in the future!

Thank you for your feedback Roger, We're constantly striving to improve.

Carl, thank you for your review! We'd love to welcome you back in the future!

We appreciate your review, and we'll work on providing better value for your next visit.

Thank you for your honesty Nanette. We hope to exceed your expectations on your next visit.

Hi John, thank you for taking the time to share your experience and provide us with the opportunity to improve. We always appreciate feedback on our pricing as it is our goal to have guest's feel they are getting value from the prices they pay.-Fairmont Empress

Arpad, thank you for your review! We'd love to welcome you back in the future!

Gisell, thank you for your review! We'd love to welcome you back in the future!

Thank you for taking the time to leave us a review Karen, we hope to have the opportunity to welcome you back again in the future.

Thank you for sharing your feedback with us regarding our bathrooms Sukhjinder. We sincerely apologize for any inconvenience caused by the their size and layout. Your insights are valuable, and we want to let you know that we have begun multi-year renovation project to address these shortcomings, focusing on improving the bathroom layout and overall space. We appreciate your understanding and hope to welcome you back to experience the positive changes.

Hi Tina, it was our pleasure to have you as our guest, and we are thrilled to know that you had a wonderful experience. We can't wait to welcome you back in the future!

Thank you, Malva! We are thrilled you enjoyed your stay at Fairmont Empress!

Hi Sarah Louise, thank you for your review! We'd love to welcome you back in the future!

It was our pleasure to have you as our guest, and we are thrilled to know that you had a wonderful experience. We can't wait to welcome you back in the future!

We are delighted you had a wonderful experience and can’t wait to have you back!

Kermit, thank you for your review! We'd love to welcome you back in the future!

Hi Peggy, we sincerely appreciate your kind words and for taking the time to mention our staff members in your review of The Fairmont Empress. We can't wait to welcome you back in the future!

Thank you for taking the time to leave us a review Sarah-Anne, we hope to have the opportunity to welcome you back again in the future.

Hi Melonie, we sincerely appreciate your kind words and for taking the time to mention our staff members in your review of The Fairmont Empress. We can't wait to welcome you back in the future!

Hi Sean, we greatly value and appreciate your positive and constructive feedback, I will be happy to share it with our team so we can continue to improve. Thank you again for sharing your experience, and we hope to see you again very soon.

Thank you for the great review Yan, we are thrilled you enjoyed your stay at Fairmont Empress.

Carol, thank you for your kind words. Exceeding expectations is what we aim for!

Thank you for taking the time to leave us a review Bruce, we hope to have the opportunity to welcome you back again in the future.

We are delighted you had a wonderful experience and can’t wait to have you back Geraldine!

We are glad to hear you loved your experience, Phylicia! Our Castle on the Coast awaits your return.