Hi Stephen, Thank you for your feedback. We apologize for the issues you encountered during your stay. We're addressing the broken chair immediately by replacing it. The smoke detector issue is being resolved to prevent future disturbances. It is due to low battery, which will be replaced. Also we’re glad to hear you enjoyed the dining service and location. Your comments help us improve, and we hope to provide a better experience to all of our guests.Best regards,Dashwood Manor

Hi Yueru,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, we hope to see you again in the future!Warm regards,

Hi Roger,We are glad to hear that you enjoyed your stay with us as well as the location of our property! We will be sure to pass your compliments on to our staff members.Regarding your observations about the property, we take your feedback seriously. We apologize for any inconvenience caused by the issues you mentioned, such as the need for window washing, blinds maintenance, and landscaping tidying. We are committed to addressing these areas promptly to enhance the overall guest experience.We look forward to welcoming you back! :)Warm regards,

Hi Arlene,I would like to apologize for the stressful experience. The door code we have sent was not delivered. I have reached out the Expedia platform. This is due to a recent technical issue for the messaging system on the Expedia booking platform. This is a system wide situation we have experienced with the booking platform. We have since escalated this situation to them. Also we have been calling our guests directly for the codes just in case, and will be texting our guests as well. Sincerely,Dashwood Manor

Hi Ashley,We're glad that you've enjoyed your stay at the Dashwood Manor. We hope to see you again in the near future!Best regards,Dashwood Manor

Hi Michael,We're glad that you've enjoyed your stay at the Dashwood Manor, and that you've enjoyed the soaker tub. We have many other different rooms as well for you to try. We hope to see you again to see you again in the near future!Best regards,Dashwood Manor

Hi Erin,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, we hope to see you again in the future!Warm regards,

Hi Helen,Thank you for your review. If there is anything you would like to share, that could help improve your experience, please let us know! Dashwood Manor

Hi Brent,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, we hope to see you again in the future!Warm regards,

Hi Devon,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, we hope to see you again in the future!Warm regards,

Hi Dakota,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, we hope to see you again in the future!Warm regards,

Hi Earl,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, we hope to see you again in the future!Warm regards,

Hi Tiffany,Thank you for being a valued guest at Dashwood Manor during your multiple stays. We greatly appreciate your loyalty and are thrilled to hear that your experiences have consistently been excellent. Your kind words about our staff, breakfasts, and unique rooms warm our hearts. The Dorset room is indeed a gem, and we’re delighted that it’s your favorite. :)We look forward to welcoming you back again for another memorable stay! Warm regards,

Hi Candis,Thank you for your feedback! We appreciate your kind words about our location and our staff! Also, we’re glad you enjoyed our breakfast :)We look forward to seeing you again in the future! Warm regards,

Hi Shubham,Thank you for choosing to stay at Dashwood Manor during your recent visit to Victoria. We are thrilled to hear that you had a memorable experience and appreciated our beautiful property and well-maintained facilities.Your kind words about Ana, Chef and our entire staff warm our hearts! Your endorsement means a lot, and we look forward to welcoming you back for your next stay in Victoria.Warm regards,

Hi Sarah,We are delighted to hear that you had a memorable experience and enjoyed our unique building and beautiful character home.Also, we appreciate your kind words about our location and our breakfast!We look forward to welcoming you back whenever your travels bring you to our area.Warm regards,

Hi Rick,Thank you for the excellent review! :) We are glad to hear that you enjoyed staying at the Manor! We hope to see you again in the future! Warm regards,

Hi Christina,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, we hope to see you again in the future!Warm regards,

Hi Andrea,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, we hope to see you again in the future!Warm regards,

Hello Shuk,We apologize for the oversight regarding the chocolate sauce. We've spoken to our chef since, and have taken in account that not all guests love chocolate sauce with their pancakes. We'll serve it on the side next time. We do list our breakfast menu at the sign by the breakfast room entrance. We also encourage our guests to notify us of any dietary preferences beforehand, so that our chefs can better cater to dietary requests or preferences. We appreciate your input and hope to better meet your expectations in the future.Sincerly,Dashwood Manor

Hi Stephen,Thank you for your kind review! We will share this with our service team and chef.Have a great day and we hope to see you again in the future!Best regards,Dashwood Manor

Hi Dawn,Thanks for the excellent feedback! We will share your kind words with the team.We hope to see you again in the near future.Have a great day,Dashwood Manor

Hi Don,We're glad you liked to location, and the old world charm of the manor! We will share your kind words with the chef.We hope to see you again in the near future.Have a great day,Dashwood Manor

Hi Keith,Thanks for the wonderful feedback! We will make sure to share your kind words with the team. We strive to provide an excellent experience for all of our guests.We hope to see you again in the near future.Have a great day,Dashwood Manor

Hi Lee,We're thrilled to hear that you enjoyed your stay and appreciate your kind words! Thank you for your compliments regarding breakfast service and Iain’s assistance! We look forward to having you back again during the summertime :)Warm regards,