Hoteller i Vicksburg

«Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. »

«Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my ...

«The breakfast was amazing. There was no fridge in the room»

«New and clean. Quick backroads drive to the Casino. We'll be back.»

«Clean rooms, helpful staff!»

«Just from overall, not a clean place to go.»

«Everything was good. »

«outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading. »

«We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. »

«I booked this room for a concert that was cancelled, this property must have a no cancellation policy as I could not cancel my stay even weeks in advance.»

«We were planning to use the exercise room but it was under innovation. Disappointing.»

«Clean room, good breakfast, easy parking. The pool was really dirty but everything else was clean.»

«Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself.»

«The breakfast is nice!»

«First, there were two ladies at the front desk, one with red hair and she was fabulous. The other one was very rude to me and my husband. It was extraordinarily loud throughout the entire night not to mention our air conditioner, wasn’t working properly and kept making a clunking sound every 20 minutes and I was told there’s nothing they can do about it and they could not move me I am a traveling nurse and I stay about once a month here and I have never experienced anything like this before very ...

«The room was clean and the bed was comfortable»

«Staff were helpful changing my room»

«Toilet paper holder was broken in room 424. Staff was very polite and accommodating! Would definitely come back again.»