Hoteller i Vicksburg

«Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my ...

«Breakfast needed refreshing. Main issue: our room’s toilet was unusually low and most older people would have a problem, especially because no security bar available for assistance to get up. This is a problem. And an additional bar in the shower would be appreciated. »

«The only good thing was it was next store to the casino. TV went out and I called the front desk to ask for help and the gal said, I don't know anything about it and I am the only one here. Then when taking a shower in the morning we found out they have sulphur water, didn't even feel like you took a shower!! Could not get out of there fast enough. Oh and we are in our 70's and they gave us a 2nd floor room and there is NO ELEVATOR! Will NEVER STAY there again!»

«This place is top of the line.... would stay there again, no question about it....»

«outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading. »

«We were planning to use the exercise room but it was under innovation. Disappointing.»

«Just from overall, not a clean place to go.»

«Room was a bit run down. Didn't seem like it was cleaned in awhile. Dust on the counters and cabinets. Toilet had a mold ring in it. Breakfast seemed stale. They do not put everything away everyday and leave it out until the next morning. »

«Would stay again»

«Yes on both. I found that the floor in shower very slippery I had to put hand towel on floor to stand on for safety. »

«Clean rooms, lots of amenities, and pool sparkling blue.»

«We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. »

«Water in the shower and sink was tepid at best»

«Staff were helpful changing my room»

«Toilet paper holder was broken in room 424. Staff was very polite and accommodating! Would definitely come back again.»