Innvendig

Anmeldelser av Red Roof Inn & Suites Vicksburg

2.5 out of 5
Red Roof Inn & Suites Vicksburg
20 Orme Dr, Vicksburg, MS

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 255 av totalt 974 anmeldelser." "
Rangering på 8 − Bra. 291 av totalt 974 anmeldelser." "
Rangering på 6 − Grei. 177 av totalt 974 anmeldelser." "
Rangering på 4 − Dårlig. 138 av totalt 974 anmeldelser." "
Rangering på 2 − Forferdelig. 113 av totalt 974 anmeldelser." "

7,0/10

Renhold

7,8/10

Personale og service

6,0/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Heather

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

clint

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lost my wallet and asked the front desk to check camera and was told it was against the policy and and I had to check out of the hotel if I notified the police
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Melissa

Forretningsreisende
Likte ikke: Fasiliteter
Advertises breakfast but no breakfast not even coffee made. Empty coffee table all two days I stayed. First room smelled liked stagnant pee. Receptionist gave me a new room. The new room she gave me was already occupied. I stayed in my room with security latch intact. Do not recommend.
Bodde her 2 netter i april 2024
Svar fra LaTunde RediResponse Specialist den 8. mai 2024
Dear Melissa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. At Red Roof, it's good to know that you made us your choice of stay. However, regarding your comment of the breakfast, the odor you encountered in the first room and all the other concerns that you mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Sara

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bathtub too dirty to use. Breakfast advertised but not offered. Public area not clean. Morning clerk outside with friends. Never again for us.
Bodde her 1 natt i mai 2024
Svar fra Oshane RediResponse Specialist den 6. mai 2024
Dear Sara, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES VICKSBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the otherr issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,Oshane Red Roof Management RediResponse Specialist

4/10 – Dårlig

Dennis

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No blow dryer, locking door was difficult, no promised breakfast (truck did not show up). Maintenance of place is lacking. At least it was quiet and they did not charge for pet. I would not recommend.
Bodde her 1 natt i mai 2024
Svar fra Oshane RediResponse Specialist den 6. mai 2024
Dear Dennis, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES VICKSBURG. You indicated that the area was quiet and it was also pet friendly. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,Oshane Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Barry

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was not helpful, didn't know the room cleaning schedule, lacked any attempt at being pleasant, etc. rust and dirt were everywhere, and this was a Red Roof !
Bodde her 2 netter i april 2024

10/10 – Utmerket

KeySharah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the place
Bodde her 1 natt i april 2024
Svar fra Adraine Rediresponse Specialist den 27. apr. 2024
Dear Keysharah, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am thrilled to read that you love the place. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services at Red Roof. Your kind words inspire our team to continue delivering top-notch service.We hope to continue to provide great experiences for you. Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 – Forferdelig

Marlin

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place was a disaster from the time we checked in to the time we left. Had I not booked and paid for it on the road to Vicksburg, I would have walked away and found somewhere else. The first room the put is in had a shattered (not broken..SHATTERED) window leading to the outside. I requested a different room and subsequently learned the room #2 had ZERO hot water (after unpacking and settling in), Moved again to room #3 and had no working telephone (safety concern) and no remote for the television, which was an inconvenience and just plain annoying. The smell of smoke was ridiculous for being a non smoking hotel. We begrudgingly stayed through the night but were out at 5am. It was too late when we checked in for me not to waste my money and time on this place but it's not too late for anyone else to save themselves the aggravation. It was HORRIBLE!!.
Bodde her 1 natt i mars 2024
Svar fra Dave den 24. apr. 2024
We apologize for your issue when staying with us. After checking your stay in March - we have repaired our issues with the windows and hot water. We hope you give us another chance to serve you in the future.

10/10 – Utmerket

Sherri

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Adraine Rediresponse Specialist den 23. apr. 2024
Hello Sherri, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 – Dårlig

Michael og Caledonia

Reiste med partner, Forretningsreisende
Likte ikke: Renhold og fasiliteter
The room was clean, but there was a strong dog smell. Also, the motel advertised a contiental breakfast, but there was nothing at all. Only coffee.
Bodde her 1 natt i april 2024
Svar fra Adraine Rediresponse Specialist den 21. apr. 2024
Dear Michael, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. I am happy to read that you were pleased with the cleanliness of the room. I am sorry you found your room to have a strong unfavorable smell. Based on investigation the property does offer a continental breakfast which is served at a specific time from 6am to 9am daily. I will share your feedback with the management team to get an update. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

2/10 – Forferdelig

Sandi

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra LaTunde RediResponse Specialist den 17. apr. 2024
Hello Sandi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I received your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 – Forferdelig

Sandi

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked: NOTHING Disliked: Rude Staff; Gave away the room I reserved and gave us a horrible room that looked like rats ate on the furniture, During the evening it rained and the rain came in through the ceiling (we were on the 1st floor) and through the air conditioner and we had 2 inches of water in the room. We were moved to a room on the 2nd floor and the mattress felt like it had malignant tumors throughout it.
Bodde her 1 natt i april 2024
Svar fra LaTunde RediResponse Specialist den 17. apr. 2024
Dear Sandi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the staff, the issue regarding the room you reserved and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so it s disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 – Utmerket

Tim

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk check in was great A/C was noisy Bed was hard Breakfast was clearly advertised as 6am to 9 am but was absolutely nonexistent at 8am. When staff was asked they rudely replied “ breakfast was over”. When we were ready to check out we could find no one at the desk. We ended up leaving the door key card at the counter and going on our way. We have stayed here twice before but we won’t stay here again
Bodde her 1 natt i april 2024
Svar fra Sashauna RediResponse Specialist den 16. apr. 2024
Dear Tim,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. I'm so glad you were pleased with the great front desk check in. However, we do want to express our sincerest apologies for the noise disturbance, the rude encounter you had with our staff and the other issues you listed which hindered your stay.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

8/10 – Bra

Erin

Reiste med partner
Likte: Renhold
The room was about what you would expect in this price point. Seemed clean but was missing molding to he lamp shades were wonky. The girl at check in (the evening on April 13th) was wonderful. I wish I would have gotten her name, she was so friendly. Breakfast was non existent. They had a bag of bread, waffle mix, and syrup. No napkins, no drinks, no cereal. Not sure if that’s how it normally is, no one told us any different. We felt fine staying here and would stay here again if we were passing through for the price.
Bodde her 1 natt i april 2024
Svar fra LaTunde RediResponse Specialist den 18. apr. 2024
Dear Erin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that the front desk staff at check-in was wonderful, you were pleased with the room and the affordable rates. However, as it relates to your comment of the breakfast options, the lamp and any other concerns that you mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

6/10 – Grei

Jasmine

Bodde her 1 natt i april 2024
Svar fra Samantha RediResponse Specialist den 5. mai 2024
Thank you for your positive rating, Jasmine. The staff at the RED ROOF INN & SUITES VICKSBURG and I value you as our guest and appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Melissa

Reiste med partner, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Horrible experience. Dirty, leaking roof, broken doors, viewed 5 rooms all had major issues.
Bodde her 1 natt i april 2024
Svar fra Nishaye RediResponse Specialist den 11. apr. 2024
Hello Melissa, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Vicksburg. We are sorry you had a less than satisfactory experience due to the concerns you highlighted with the possible lack of cleanliness, the leaking roof and the doors being broken, prompting your 1/5 score. Feedback from our guests is always welcome and your comments will be shared with our Red Roof staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 – Dårlig

Gabrielle

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was definitely not one of the better red roof hotels. The woman who checked me in was not very friendly. It took me four rooms before I finally had one. One room had not been cleaned and the handles for the drawers were rusting. The other two she gave me key cards that people were already occupying the room. That made me feel unsafe and not sure if my belongings were going to be OK in the room if I left because if she’s giving me the key to somebody else’s room then what is she doing with my room? Does that mean people can just walk right in to my room and potentially take something? Also, there were no options for breakfast. It was just the waffle there was no fruit, no juices, muffins or anything.
Bodde her 1 natt i april 2024
Svar fra Toni-Ann RediResponse Specialist den 7. apr. 2024
Dear Gabrielle,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Vicksburg. I am sorry that your experience did not meet your expectations, as you indicated that you found the rooms to be uncleaned, you were faced with safety concerns and that here were issues with your keycard, among other concerns. As safety is one of our main priorities here at Rd Roof, your comments have been noted in an effort to prevent similar problems in the future. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will have a better stay in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 – Bra

Ashley

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything seems to be up to date and modern. Beds and pillows were comfy. I did feel that it could be a wee bit cleaner… around light fixtures… faucet heads(BTW I am a professional cleaner so I may notice more than most) but it was not as bad as some others described. The sink was leaking underneath. Those two things are the only reason I have it a four star instead of five. The parking lot was well lit. I took my dog with me and felt safe walking him at night. Overall experience… this was the nicest red roof I have stayed at. And would stay again if ever back in the area.
Bodde her 6 netter i mars 2024
Svar fra OnielRediresponse Specialist den 6. apr. 2024
I want to thank you Ashley, for taking the time to post a review of your stay at the Red Roof Inn & Suites Vicksburg. It is so rewarding to read that you had a good encounter with us and we truly appreciate your kind remarks about our room comfortability. However, our apologies for anything that way have hindered your experience with us. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Grei

Renet

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Nishaye RediResponse Specialist den 27. mars 2024
Hello Renet, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Vicksburg and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

Hannah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Xao RediResponse Specialist den 22. mars 2024
The team at our Red Roof Inn & Suites Vicksburg would like to thank you for sharing your feedback with us, Hannah. We aim to deliver a positive experience to all our guests, so we were happy to know that your stay resulted in a 5/5 score. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

cheri

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
no need to say anything
Bodde her 2 netter i februar 2024
Svar fra OnielRediresponse Specialist den 29. feb. 2024
Hi Cheri,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Vicksburg. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

8/10 – Bra

Zachquana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The water was cold, and when you tried to turn it to the hot side, it got colder.

10/10 – Utmerket

Jessica

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean,nice, Friendly
Bodde her 1 natt i februar 2024
Svar fra Kerry-Lee RediResponse Specialist den 14. feb. 2024
Dear Jessica,We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. We always enjoy hearing about the positive experiences our guests have at our hotels. I was thrilled to read you were pleased with our cleanliness and nice and friendly staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

2/10 – Forferdelig

Erica

Bodde her 2 netter i februar 2024
Svar fra Kerry-Lee RediResponse Specialist den 13. feb. 2024
Hello Erica, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. It’s disappointing to see you were displeased with your stay, resulting in a 2/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing wrong and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Red Roof Management

8/10 – Bra

Steve

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was polite and service was great. Rooms were clean and parking was good with lights lit up over the whole perking area .
Bodde her 1 natt i februar 2024
Svar fra Kerry-Lee RediResponse Specialist den 12. feb. 2024
Hello Steve,It’s great to see we have been scored an almost perfect 4/5 following your recent stay with us at the RED ROOF INN & SUITES VICKSBURG. It’s an absolute joy reading how clean you found our rooms to be, how lit the parking lot was and how friendly and polite our staff were at providing great service. Your comments are encouragement as we aim to continuously provide great stays for all our guests here at Red Roof.Thank you again for your kind remarks. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

4/10 – Dårlig

Mohammed og Mangaf

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very few options in Vicksburg.
Bodde her 1 natt i februar 2024
Svar fra Kerry-Lee RediResponse Specialist den 13. feb. 2024
Dear Mohammed,Thank you for your feedback following your experience with us at the RED ROOF INN & SUITES VICKSBURG. In response to the hindrance highlighted we sincerely apologize for the less-than-ideal experience. Feedback from our guest is always welcome as we strive to improve here at Red Roof. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
I booked a stay here for a week for my daughter who attends college there in a surrounding area while the house in which she was renting was getting some work done. The price was affordable, the employees at the guest service desk was very helpful, professional and understanding. The facility was clean inside and out.
Bodde her 1 natt i februar 2024
Svar fra Samantha Rediresponse Specialist den 11. feb. 2024
Dear Pamela,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES VICKSBURG. It is so heartwarming to hear that you were pleased with our affordable prices, helpful staff and clean facility. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

8/10 – Bra

Jeremiah

Reiste med partner
I like the convenience of being around everything fast food and gas stations and casino of course being 5 min away but the noise from the neighbors I was around was unsettling but I made it through the night.
Bodde her 1 natt i februar 2024
Svar fra Kerry-Lee RediResponse Specialist den 5. feb. 2024
Hello Jeremiah,The team and I at the RED ROOF INN & SUITES VICKSBURG want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience highlighting our close convenience to eateries and gas stations. Our apologies for the noise disturbance during the night. Feedback from our Red Roof guests is always welcome as we strive to continuously improve the quality of our services. We hope you will return so that we can provide you an even better experience.Thank you again for sharing your experience.Sincerely,Red Roof Management

10/10 – Utmerket

Christi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Svar fra LaTunde, Rediresponse Specialist den 19. jan. 2024
Dear Christi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a nice experience with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 – Forferdelig

Terry og Palm City

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Recordo Rediresponse Specialist den 10. jan. 2024
Hello Terry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 – Utmerket

Jessica

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Recordo Rediresponse Specialist den 10. jan. 2024
Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Recordo Rediresponse Specialist den 10. jan. 2024
Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 – Forferdelig

Kira

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room smelled like piss every time you go in and out the room and no hot water at all
Bodde her 3 netter i desember 2023
Svar fra Chevanese RediResponse Specialist den 4. jan. 2024
Thank you, Kira, for taking the time to write a review of your stay at the Red Roof Inn & Suites Vicksburg. Please know that we are sincerely sorry that the room had an unpleasant odor and there was no hot water. We value your business and would like to assure you that this is not reflective of our usual standards. We will take your comments into consideration to make changes to improve our customer experience.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 – Grei

Jeana

Reiste med familie
Likte ikke: Personale og service
Bodde her 1 natt i desember 2023
Svar fra Nishaye RediResponse Specialist den 1. jan. 2024
Hello Jeana,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Vicksburg. We are sorry you had a less than satisfactory experience, prompting your 6/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 – Grei

Tara

Reiste med familie
Lipstick on a pig
Mattress feels wornout as springs seem to be poking thru, toilet would not flush, no soap, no trash can in bathroom, all metal finishes are rusty and corroded. Breakfast bar had waffles but no plates, coffee bar had cream but no sugar. Not to mention while the hotle employee was stocking breakfast bar she was just complaining the whole time, flinging boxes, complaining the entire time pushing past customers to continue what she was doing with out so much as an excuse me. Hotel advertises 100% smoke free while the whole place smells like a pretty heavy smoke out session is in affect- heavy weed aroma thru out. When I told front desk the toilet was not working she barked at me to "tell her over there" and pointed around the corner. Someone spent some money buying all new decor and furniture but its like putting lipstick on a pig, its still a pig or a rundown unmaintained hotel.
Bodde her 1 natt i desember 2023
Svar fra Nishaye RediResponse Specialist den 1. jan. 2024
Hello Tara,Thank you for taking the time to tell us about your experience at our hotel Red Roof Inn & Suites Vicksburg. We are sorry you had a less than satisfactory experience, prompting your 6/10 score. We are utterly disappointed to see that your stay felt short of your expectation due to the situation you described regarding the possible lack of cleanliness, the breakfast not being to your liking and the toilet not working. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review to take actions where necessary.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
FULFILLING
It was Very Confortable and Clean Would like to Visit Again Soon
Bodde her 1 natt i desember 2023
Svar fra Adraine Rediresponse Specialist den 25. des. 2023
Hello Lisa,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. I am happy to read that you found our hotel to be very comfortable and clean. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

2/10 – Forferdelig

Stephanie

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Adraine Rediresponse Specialist den 25. des. 2023
Hello Stephanie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Romkomfort
Bodde her 1 natt i desember 2023
Svar fra Adraine Adraine den 24. des. 2023
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementAdraine

10/10 – Utmerket

STEPHEN K

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My check in was seamless, the clerk was super helpful and there for my every needs! I would definitely come back here
Bodde her 1 natt i desember 2023
Svar fra Adraine Rediresponse Specialist den 24. des. 2023
Dear Stephen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the seamless check in process, the super helpful clerk and that the hotel offers everything you need.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 – Utmerket

Tyjiria

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Nishaye RediResponse Specialist den 22. des. 2023
Hello Tyjiria, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Vicksburg and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

4/10 – Dårlig

Robert

Bodde her 1 natt i desember 2023
Svar fra Carla RediResponse Specialist den 26. jan. 2024
Hello Robert, Thank you for taking a moment to complete our survey. At the Red Roof Inn & Suites Vicksburg we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 – Bra

Tina

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were traveling and needed a place to rest for the night.
Bodde her 1 natt i november 2023
Svar fra Xao RediResponse Specialist den 5. des. 2023
Hello Tina,Thank you for sharing with us. The staff at the Red Roof Inn & Suites Vicksburg was pleased to read that we earned your 4/5 score following your stay. However, we would love to read about your stay, so please feel free to share more.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

10/10 – Utmerket

Danielle

Bodde her 2 netter i november 2023
Svar fra Oniel RedRoof Management den 6. des. 2023
Hi Danielle,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Vicksburg. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management

2/10 – Forferdelig

Regina

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was extremely Dusty & refrigerator was rusted inside. Toilet seat was melted. Dust bunnies in corner. Hand prints & paint on window. Hair on sheets & mattress cover. Bathroom had dirt on walls. Phone & lamps dusty. Room smelled moldy.
Bodde her 5 netter i november 2023
Svar fra Xao Red Roof Management RediResponse Specialist den 29. nov. 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Vicksburg, Regina. I am sorry that your experience did not meet your expectations. You stated that the poor room odor and the toilet seat situation, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward. Very truly yours,XaoRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Siddhartha og Plano

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Xao Red Roof Management RediResponse Specialist den 28. nov. 2023
Hello Siddhartha,Your review of the Red Roof Inn & Suites Vicksburg was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

victor

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was extremely helpful and friendly.
Bodde her 1 natt i november 2023
Svar fra Dannielle Rediresponse Specialist den 24. nov. 2023
Dear Victor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the helpful and friendly staff here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 – Dårlig

Bambie og Abilene

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My sheets and bedding were dirty and the other bed had some dirty items, I made a okay bed with items from both beds. I did check for bedbugs and there was none. There was only enough towels for myself and not my husband. The air conditioner was okay but could have been cooler. This stay just reminded me why I don’t stay at Red Roofs.
Bodde her 1 natt i november 2023
Svar fra Gabrielle RediResponse Specialist den 21. nov. 2023
Thank you for taking a moment to leave a review, Bambie. The staff and I at the Red Roof Inn & Suites Vicksburg were disappointed to see your 2/5 score following your stay. You indicated that the dirty bedding and sheets, along with the other issues hindered your stay. However, I am happy that the air conditioner was okay for you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Brandon

Bodde her 4 netter i november 2023
Svar fra Dannielle Rediresponse Specialist den 17. nov. 2023
Hello Brandon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 – Dårlig

Bruce

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dirty
Bodde her 1 natt i november 2023
Svar fra Dannielle Rediresponse Specialist den 13. nov. 2023
Dear Bruce,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for posting your review. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 – Dårlig

John

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very old and outdated. We had people up all night talking up and down the hallway. Couldn’t sleep.
Bodde her 2 netter i oktober 2023
Svar fra Toni-Ann RediResponse Specialist den 29. okt. 2023
Hello John,We are disappointed to see your 2/5 score and to know the issues you described regarding you finding our property to be old and outdated. This is truly regrettable and not an experience our guests usually have. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof managementRediResponse Specialist