Resepsjon

Anmeldelser av Hampton Inn & Suites Vicksburg

2.5 out of 5
Hampton Inn & Suites Vicksburg
3330 Clay St, Vicksburg, MS

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 354 av totalt 605 anmeldelser." "
Rangering på 8 − Bra. 159 av totalt 605 anmeldelser." "
Rangering på 6 − Grei. 48 av totalt 605 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 605 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 605 anmeldelser." "

8,8/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

ACP og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good!
Very good hotel!

6/10 – Grei

Charlotte

Bodde her 1 natt i mai 2024

4/10 – Dårlig

Norma

Reiste med familie
Likte ikke: Renhold
A property surrounding hotel was OK. But the room we stayed in room 412 was in Very poor condition. We made the site manager aware.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Benjamin S

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
They put us in a room that had really big pee stained carpet. We asked for a shower tub combo and they gave us a walk in shower only. When complained they put us in one just a little bit better. My wife had to clean the tub before taking a bath. The tub held water in the center of it after it was drained. When taking a shower it felt like the tub had no support in center. Shower curtain holder was falling off the wall. Terrible place!!!!
Bodde her 1 natt i mai 2024

8/10 – Bra

Oliver og Bay City

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Still a good place to stay, however the fifth floor could use some updating
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Juan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy access, good service and very clean.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tanner

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was great, property is well taken care of.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Annette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is starting to show some signs of aging but overall it is well maintained and clean. The staff is friendly and there were breakfast sacks for visitors.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Courtney

Reiste med partner, Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Its a very old place that had a facelift back in the early 00's. Sheets didnt fit and breakfast was below avg. But better than some . Its a ok stay if your needing a few hours sleep.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Julie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The price was right, but the rooms were terribly unclean i took pictures which will go to corporate. There was the last person who stayed food in chair, light fixture on lamp was broke and one was able to stick finger into an area and possibly get shocked. The curtains to keep light out were torn and duck taped in the past. A dirty bandaide was used to hold the rod to pull them closed with. The electrical dock on the table top between the beds was so dirty your hands literally stuck to it. The new box with hand soap was placed over the last persons residue. The pillowcases had makeup on them and the sheets had holes. Oh and the toilet paper roll was the end of the roll from the last person and no new roll to be found. And the bathroom shelves where the towels were just shoved under havent been dusted in a long minute. Very unsatisfied. I know i should have gone and taken care of it at that moment but we have been traveling with a sick passenger and just needed to sleep. Chose here over all the other options because its usually a good establishment to stay in. Well apparently not in Vicksburg MS.
Bodde her 1 natt i april 2024

8/10 – Bra

Thomas

Reiste med familie
Needs remodel and updating features
Bodde her 1 natt i april 2024

6/10 – Grei

Kenneth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i april 2024

8/10 – Bra

elizabeth

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The staff was very helpful and friendly. The rooms were not very clean and the furniture electronics and curtains were ragged.
Bodde her 1 natt i mars 2024

8/10 – Bra

Natalie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Lisa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfort room. Dated decor. TV wouldn't connect to the cable despite minimal inst from front desk.
Bodde her 1 natt i mars 2024

8/10 – Bra

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Jo Anne

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is great.. room Great.. girl at checkin was like she couldn’t be bothered
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Donna

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
A nice location
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Find somewhere else
The property is old and dingy. Wallpaper peeling, carpet dirty, chairs stained curtains torn. The bed was hard and the pillows are small and thin. I wouldn’t stay there again. I was so disappointed because I had our entire team book there.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Rosalyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Southern Style and Hospitality
The hotel was very well maintained and lovely. The outdoor areas were very inviting staff was very friendly
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Bud

Got in at 9 pm to my first room. Tried to turn on tv and it said no signal. Called down stairs and the lady tried to trouble shoot the tv for a few minutes. Didn’t work. She then moved me to a second room directly above it that actually looked like it had been emptier for longer. Tried to turn TV on and had the same problem. By this time it was 10:15 and I just showered and went to bed. Extremely disappointed since I could have booked through Hampton and got my money returned but since I booked through Expedia they told me to go through them. The process is not worth the money Rt or the time.
Bodde her 1 natt i januar 2024

6/10 – Grei

Stephen

Likte: Personale og service
Bodde her 1 natt i februar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic location
Fantastic location, nice front desk. Great bed, loved the jetted tub and decent breakfast and happy hour. Room needed a couple things done (tear in one of the curtains but not a big deal, tub surround a little messy but not dirty) but otherwise perfect. Easy and quick check in and out.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Carter

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Jesse

Forretningsreisende
Likte: Renhold og personale og service
tv did not work
Bodde her 1 natt i januar 2024

10/10 – Utmerket

anastasia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Property
One of the nicest Hampton Inns I’ve stayed in. Room was large and comfortable. Staff was courteous and friendly. Main lobby was dynamic.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Terri

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

ELIZABETH

Bodde her 1 natt i januar 2024

6/10 – Grei

Brandon

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The indoor pool was unheated. The refrigerator in our room did not work. Otherwise, it was a fair stay. Plenty of parking.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kateri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

PETER

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Patricia

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Never Again
Very poor quality. Dirty rug, used soap in shower, peeling wall paper, stained furniture, terrible pillows, and although there's no way to show it....the room smelled of sewage. I do not understand how this location has received other high reviews, but I do not believe this location lived up to the standards of a Hilton brand.
Bodde her 1 natt i januar 2024

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Noisy and paper thin walls
Everything was great except the noise. If you’re going to relax for some peace and quiet this is not the place to go. We did not get any rest. All evening, night, and morning all you hear is traffic. You can even hear the people in the hallway and next door. I will never stay here again. The walls are paper thin and you can hear the traffic and what the people outside are saying. All the doors look like somebody tried to break in the room. I was praying for a great experience but this was by far the worse.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was clean, warm and inviting. We were traveling with our dog and the pet area was perfect for her.
Bodde her 1 natt i desember 2023

8/10 – Bra

Shirley

Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Great Staff
Staff were excellent; the hotel's condition was in poor shape. It looked battered and old and in need of updating. The bedding and towels were quite nice, however. It wasn't terrible, just didn't compete with the Hampton Inn we stayed in at Augusta, GA.
Bodde her 1 natt i desember 2023

6/10 – Grei

frank

Likte: Personale og service
Likte ikke: Renhold
Shower poor. Bed ok
Bodde her 1 natt i desember 2023

8/10 – Bra

Ken

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was my second stay at this hotel. It is exceptionally clean including the rooms and common area. The beds and pillows are very comfortable. The free breakfast is the run of the meal free breakfast, with the exception of the employee is great at keeping everything filled and cleaned. Leave her a tip! Although they provide soap, shampoo and lotion, they do not provide hair conditioner so don't forget to bring your own. With the exception of the convenience store directly next door, it is not a particularly walkable location. Restaurants are a short drive away.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and comfortable. Staff were welcoming.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Evelise Ross made me feel right at home from the moment I arrived. She pointed out the elevators, let me know when breakfast was, and let me know when a family hour was taking place with free alcoholic drinks and refreshments. The property needs some attention. The furniture is old and faded, and the carpet is stained and frayed. Ms Ross informed me that everything is being updated from 12/1/23 to 8/31/24. If this happens, this hotel will be at the low end of LUXURY!
Bodde her 1 natt i november 2023
Svar fra Ron den 28. nov. 2023
Thank you for letting us know about your stay. We loved having you here and we look forward to seeing you again in the future. We are delighted to hear that you enjoyed the friendly service, the hot, fresh breakfast and the evening reception. We are very excited to begin the update process and see all the wonderful things that are to come for our property. Be sure to stay with us again in the future and see it for yourself.

10/10 – Utmerket

Vicki

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great stay - wonderful hot tub and pool
Bodde her 1 natt i november 2023
Svar fra Ron den 20. nov. 2023
Thank you for taking the time to write a review of your stay with us. We loved having you here and we look forward to your next visit. We are delighted to hear that you enjoyed the courteous service, spacious accommodations and the heated, indoor pool and whirlpool. During your next stay be sure to ask an Associate about other amenities available to our guest while they are here. They will be happy to provide information on business services, free wifi, the fitness center, our hot, fresh breakfast, evening receptions and more.

10/10 – Utmerket

Gloria

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was a very pleasant experience.
Bodde her 1 natt i november 2023
Svar fra Ron den 20. nov. 2023
Thank you for letting us know about your stay. We were delighted to have you here and we look forward to seeing you again in the future. We are glad you enjoyed the friendly service and comfortable accommodations while you were here. We invite you to join us for our complimentary, evening Manager's Reception featuring light appetizers and beverages. It is a great way to relax and unwind at the end of a long day. Ask an Associate for more information the next time you are here. They will be happy to help.

8/10 – Bra

Norman

Reiste med partner, Reiste med kjæledyr
Likte: Renhold og personale og service
No cleaning unless requested. If services are taken away, why does the price not go down. All staff was very friendly. Carpet in our room needed cleaning and was worn by the kitchen area.
Bodde her 7 netter i oktober 2023
Svar fra Ron den 2. nov. 2023
Thank you for letting us know about your stay. We were delighted to have you here and we look forward to seeing you again. We are glad you enjoyed your stay and the friendly service while you were here. We did not remove our cleaning service, we changed how it is scheduled to allow or guest to request it when it is convenient for them. If you still want your room cleaned daily, simply let the front desk know when you check in. They will be happy to help. We are getting ready for a full refresh of the hotel, including the carpets, and we invite you to stay with us in the future and see our new upgraded look.

2/10 – Forferdelig

Leonard

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dirty rooms - outdated facilities - dangerous neighborhood - every room is a pet friendly room - our room smelled like dog and cat pee.
Bodde her 1 natt i oktober 2023
Svar fra Ron den 30. okt. 2023
Thank you for taking the time to write a review of your stay with us. We were delighted to have you stay with us and we hope to see you in the future. We apologize that your stay did not meet your expectations. We are committed to providing the best possible stay for all our guests and will forward your comments to our Associates and Management, so they know where to focus their efforts. We are also getting ready for a refresh that will affect every portion of the hotel and update all the rooms. Again, we are sorry for any issues during your stay, and we hope you will stay with us again in the future and see the improvements for yourself.

10/10 – Utmerket

Maureen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
After a long drive, this was a welcome hot shower and nice comfy bed. The front desk staff were wonderful, even though they apologized for taking a bit longer due to new computer system. I didn't see any problem with the time frame. Just wish the breakfast was a bit better. Eggs seemed watery, no bacon (just sausage), no gravy for the biscuits; settled for waffles - which were good. Just need peanut butter for my husbands pancakes! lol Will probably stay at Hamptons in the future
Bodde her 1 natt i oktober 2023
Svar fra Ron den 26. okt. 2023
Thank you for letting us know about your stay. It was great having you here and we look forward to seeing you again in the future. We are delighted you enjoyed the courteous service, comfortable accommodations and convenient location. Our Associates are available if you do not see something you need or if you have questions during the breakfast. During your next stay ask an Associate about the indoor, heated pool and whirlpool. They are a great way to relax and unwind after a long day on the road.

8/10 – Bra

Jack

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Jessica

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful staff! Great breakfast!!
Bodde her 1 natt i oktober 2023
Svar fra Ron den 23. okt. 2023
Thank you for sharing your experience at our hotel. We loved having you stay with us, and we look forward to seeing you again in the future. We are delighted to hear that you enjoyed the friendly service and the hot, fresh breakfast while you were here. We invite you to take advantage of our other amenities during your stay such as our indoor, heated pool and whirlpool. Ask an Associate about the pool and other amenities the next time you are here. They will be happy to provide you with more information.

10/10 – Utmerket

Scott

Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Melody

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
ROOM SMELLS LIKE A DOG KENNEL
Carpet is really dirty with lots of stains. As soon as I opened the door to the room, I was smacked in the face with an extremely strong smell of urine. Sprayed large stain with disinfectant spray trying to get rid of the smell & towel mopped the bathroom floor. Never could get rid of the strong smell. Not sure how this place had the ratings it had. Very disappointed in this Hampton.
Bodde her 1 natt i oktober 2023
Svar fra Ron den 9. okt. 2023
Thank you for choosing the Hampton Inn & Suites for your stay in Vicksburg. We were delighted to have you here and we hope to see you again in the future. We apologize that your stay did not meet your expectations. We are committed to providing the best possible stay and will forward your comments to our Associates to assist them in pinpointing issues and correcting them. In addition to addressing what you pointed out in your individual room, we are getting ready for a full hotel refresh that will update and upgrade every room and the public areas of the hotel. Again, we are sorry for any inconvenience you experienced while you were staying with us, and we hope you will stay with us again in the future and see the improvements for yourself.