Hoteller i Vernon

«Staff was very helpful and accommodating. Lobby was attractive and inviting. Hallways smelled dank and like curry chicken and not fresh, dog in neighbor room barked a lot, wifi kept resetting and it was annoying to have to log in frequently, rooms need some updating, bathroom vent full of built up dust, room needed to be dusted from spiders and webs, beds were too hard and the base made noise every time someone moved. Tv was a nice size, the grounds were well kept and attractive. »

«Breakfast area was clean and well kept. Ample parking.»

«The hotel is clean and convenient. Breakfast was tasty and staff were pleasant and helpful.»

«The breakfast was great. Fresh and warm. So much space in the parking lot you can easily park a bus or truck with room to spare.»

«It was fine. Perfect for what I needed for a week»

«Good hotel, large room, nice staff. But stay away from room 621 - just outside the door is an icemachine. You are almoust certain to be wooken up during the night by someone using the machine...»

«Do not rely on canceling online before deadline, Expedia showed the room was canceled but they did not honor it , make sure you call and ask for proof of cancellation otherwise the online portal will show the reservation active after couple days and charge your card , Expedia rep will deny liability. very bad experience with Expedia, don't rely on what is confirmed on the screen. »

«Really nice place to stay»

«I was on the first floor which was incredibly loud from the road noise and did not sleep at all. I had my service dog with me and the day after I checked out I got charged a pet deposit which I was never informed of. I called the same day they said it would be refunded I never received a refund.»

«I like the place very friendly»

«Kind and helpful staff. We asked to be moved from a ground floor room to a higher level floor (at 10pm) and the staff member did whatever he could to make this happen. It is a small and cute hotel, very close (5 minutes) from Colgate University. »

«The check in person was outstanding...courteous, friendly, helpful. He noticed that we're older folks and offered us a first floor room with parking right outside the door, which we appreciated. The only negatives were that even though it was obvious the bath had been cleaned, no extra rolls of toilet paper were provided which necessitated a trip to the front desk, and for some strange reason the trashcan in the bedroom had not been emptied. Other than that, all okay.»

«Disorganized shuttle to & from turning Stone. Waited 45 minutes to return to the hotel which is literally across the highway. Otherwise, the hotel was excellent.»

«Lovely and charming place »

«Parking was easy. Staff was polite. Room was clean. »

«Great service… very clean»

«Room was in disrepair, cracked window that made it feel unsettling, lock was broken which didn't make us feel safe, as well as the shower was brutal, flooded the bathroom. Much needed repairs, wouldn't stay here again. »