Hoteller i Venus

«Clean rooms, friendly staff, great location»

«n/a»

«Very clean and friendly services »

«Rooms were clean but the hallways smell. The hotel was at a good price. But has a weird smell all through the hotel.»

«Multiple issues»

«Room was nice, and the bed was good. »

«Reception Staff was very dry and remedial, in terms of providing good customer service. It seemed as if the person either didn’t want to be there altogether or specifically didn’t want to service me. No smile, no warm greeting. Obvious passive aggressive irritation at the fact I requested a different room than the one I was initially offered. No response or follow-up from management, once a written complaint was submitted. The check-out staff was actually on a personal phone call, while ...

«It is close to shops, you can walk to the stadium, air conditioning and heating were working, hot water was running cold and we had to leave it running for a while before we could get hot water well not even hot, the floor looked dirty, the blinds were broken and nobody cleaned our room while we were there, had to ask for clean towels and toilet paper and they gave me the ones you step on them, we just slept in. I stayed there before a couple years ago and it wasn’t anything like this »

«Yes»

«Clean, comfortable. Would stay here again. »

«Everything about this stay was outstanding. »

«Yea»

«Everything was great. Clean and great sized room»

«The rooms smell awful and the mattresses are old. My back hurts. I called to get a receipt and still have not received email. »

«Near major venues and places to eat»

«Very nice, updated rooms. Very clean. Right off the highway. Would stay again. »

«Clean, friendly and wonderful mattress»