Hoteller i Velká Polom

"Great small " apartment" hotel at the border between Czech and Poland. Very beautiful setting and nice rooms. But things just went wrong for us. 1. I booked a room with two bedrooms for my friend and me. Didn't think much off it since it was on my booking and I was busy during the day. Got a long and nice information text by the owners that I didn't manage to reply to during the day. When I finally had time to check it. I realised that I hadn't got the email with all the information. But we kept the contact and I got a code on text and some info on how to find the rooms. 2. We arrived at midnight and put in the code. Than our second problem started. The key box wouldn't open. Just a message that we could leave the keys in the key box number 3. After 6 tries it suddenly just opened and we got the keys. 3. We arrived in our room and to my surprise the door to the second bedroom was locked. Even if we payed and booked with two bedrooms. Luckily we got it open so one of us didn't end up with sleeping on the couch. All in all. The rooms are nice. Bit dusty and alot of cobberweb. Giving you the feeling that its maybe not often cleaned and left untouched. But the vibe and place are beautiful. Will definitely stay here again if I'm in the area. I also wanna point out that the road to the villa aren't bad. It's normal gravel road in a forest. "