Hoteller i Van Alstyne

«Staff was very nice and helpful, but the property is in bad shape. Our first room had been broken into before, you can see where they wedged something to release the latch, breaking off part of the door. Requested a second room, and was upgraded to a slightly larger room, but it smelled like weed and cheap perfume. Except for the smell, the room was decently clean. The beds were horrible, like sleeping on a cardboard box. Pool was closed, not sure if it will reopen? I would not stay here ...

«Cool»

«Steve and Karen are wonderful hosts. They are considerate and kind. Breakfast was delicious. We were serenaded with Steve on the fiddle and Karen on the washboard. Great fun. Enjoyable visit. »

«The elevators were the main issue during our 2 night stay. When we arrived only one of the 2 elevators was working. Long waits and we even got briefly trapped for 15 seconds when the elevator stopped suddenly. Then the worst thing happened, the day of our departure no working elevators and we had to carry all of our luggage plus a very heavy cooler down from the 5th floor. Not a good way to end our stay, I was pissed but refrained from complaining to front desk as this was not their fault. If ...

«The staff was great, but the smell on the floor where we stayed was very disturbing. It may have been coming from the carpet, but the odor was noticeable throughout our stay and negatively affected the overall experience.»

«Staff was excellent»

«The front desk was very helpful»

«Very quiet hotel, friendly staff and they have Satellite Television. I’d recommend this hotel if you’re on a budget and need a place to stay.»

«This is subpar for a Holiday Inn. Needs an upgrade and maintenance. I think it’s under new ownership. Hopefully, they will improve it.»

«Clean and comfortable for the price!»

«Front desk staff were amazing»

«Everything was great»

«Clean open and airy. Food was very good. Nice common spaces. Quiet rooms.»

«The staff were extremely friendly and helpful. The breakfast left a little bit to be desired. The jimmy deans premade sandwiches weren’t great as they were a little soggy. Maybe having the ingredients to make a one more fresh would be better. It’d be nice to have a bar similar to other properties. More notice on when house keeping services are happening. Apparently it’s only every other day.»

«We had someone banging on our door Sunday, looking for someone’s cell phone would not stop. We were taking a nap. It was very rude. That was the only problem we had.»