Hoteller i Valley

«The check in staff was good. Our room smelled odd after entering. The toilet wouldn’t flush. When my husband went to front desk he was handed a plunger and gloves! That didn’t work so after going back to the front desk we were given another room and told that someone flushed a rubber duck. In the new room that was right next to the dinging elevator when I went to use plastic cup for water it had used toothbrush head in it! We will never stay at Holiday Inn Express again!»

«Breakfast was exceptional. Rooms and facility were clean. Pool was great. Location is by hospitals which would be perfect if one had a loved one there. A bit far from the Zoo, etc, but not bad. Too bad restaurant next to it is closed.»

«Overall the room was great. Plenty of space for our family of 5.»

«You get what you pay for. I reckon. Looks like the hotel was just remodeled possibly ?? Some old paint. Some new. Tape over outlets and lights still. Almost an old cigarette smell In bathroom. Had a new shower head with waterfall and jets. But only top part worked. When turned to side jets water flooded out bottom of fixture. A/C worked ok. Did not get very cold. And extremely loud. TV didn’t have any service or internet. It was a Ok stay for what we were there for.»

«Everyone was friendly and helpful and even had a handicap chair for the shower»

«The front desk staff were exceptionally helpful and friendly, however, the room was unclean and appeared as if it was cleaned in a rush. There were remnants of food on the carpet, an uncleaned toilet bowl, and the shower had particulate matter floating up from it when water was turned on.»

«Overall it was quite good. Parking was about 15 a day in a garage immediately adjacent. Room was clean and well furnished. Breakfast was solid, regular hotel hot breakfast fare (scrambled eggs, breakfast potatoes, waffle maker, etc). Gym was nice, with several weight machines»

«The hotel was getting some renovations done but it was all just a mess. There was plaster coming off the walls, rolls of dirty carpet just sitting in the lobby, the computer and printer station was completely out of order. The rooms are very basic, not a lot of pillows or bedding and they have a kind of wet/odor smell. When I went to check in, there was no one at the desk for 10 plus minutes. I had to call several numbers before someone came out. They also would not let me change my card on ...

«Need update pics from rooms. Doesnt look like in person.»

«When I book with Expedia, I don't expect a third party payer fee when I check in. It negated the discount for prepayment. There were a few spots on the carpet that needed cleaning. I did appreciate the opportunity for long term airport parking.»

«Rooms were very clean. Staff was very friendly and helpful. Breakfast was great and staff in that area were very friendly. Parking was very safe and plenty of space.»

«We stayed during the 2026 NCAA College World Series opening weekend. Despite being fully booked, the facility was clean, the free breakfast was sufficient, and the staff very helpful. We'd stay there again.»

«It was comfortable»

«Very nice, clean and quiet. Next to lots of shopping and dining!»

«When we checked in, the lady didn't tell me anything besides what our room number was. Not the hours of the pool, restaurant info, check out time, where anything was. When we got to our room, it smelled very musty.»

«Pool could use a little cleaning as it and the hot tub were pretty green»

«We had a very nice stay at the hotel. It is nothing fancy but overall the room was clean, beds were comfortable and the shower pressure was amazing. Breakfast was not great they didnt have much to choose from. The building is definately older but again nothing that really impacted the stay. The staff was nice and very friendly.»