Hoteller i Vale

«good location »

«Clean room quiet, lots of towels and hot water. Small breakfast good coffee. We will stay there agian when we visit Hickory.»

«The front desk was so nice and the room was clean and perfect for what I needed. The parking lot was extremely well lit if you are getting in late. Will for sure consider staying here again.»

«I did not use the pool and the air conditioner worked fine it was kind of loud but it worked good»

«The room was super clean, everything was warm and inviting. The selling point for me was the bed. Hotel beds are not normally comfortable but I don’t know what kind of magic this hotel has but that bed was by far the best I’ve ever slept on. The staff was friendly, parking was simple and didn’t make me question whether my cat would be ok. Just overall a great experience. Will definitely be booking there again. »

«It was »

«Exceptionally clean! All public areas and rooms were spotless. Kudos to the housekeeping staff! ALL staff were very helpful, gladly providing anything we asked for and offering great restaurant suggestion in nearby Dallas NC that could easily accommodate our 6 adults and 2 high chair babies. The staff here must be well trained and well managed: they were all very friendly and seemed to genuinely like their jobs. THAT really makes for a good customer experience!»

«Accommodating »

«Checked in, then started noticing some shady characters loitering in the parking lots. 2 seperate incidents involving police, all before dark! Bed sheets had stains, shower was dirty! I'll never be back»

«Friendly staff. Comfortable room. Very easy to hear sounds from other rooms like phones ringing, TVs, conversations. »

«I stay at Tru everytime I’m in town. It’s clean safe and the staff is very friendly.»

«Rooms are definitely outdated and smell a lot like musty mildew. Place seemed clean enough and staff was friendly. »

«This place is quaint and cozy. It's very clean and modern and I love that there was a restaurant down below, easy access for a quick dinner.»

«Nasty with a capital 'N'. The property looks like it had a recent renovation but the room and common areas, elevator, etc were so dirty and smelled terrible. The floor in our room was sticky, walls had streaks of grime running down them, bad smell. It looked like it hadn't been cleaned in quite a while. Elevator was dirty, grimy. The access door on the side of the building was broken so it was open and unlocked. Would not stay there again, not even for a night passing through. Many other hotels ...

«Our stay had several issues. We arrived around 4:30 AM and there was no one at the front desk. We waited about 15 minutes, and although there is a sign to call for assistance, we tried calling 3–4 times with no answer before someone finally showed up. When staff did arrive, they were not welcoming at all. The room itself was also lacking—there were no doors on the closet and the bathroom did not have any shower gel provided. Another inconvenience is the pool location. It is not inside the main ...

«s»

«Breakfast was nice, and so was the fire pit outside. Rooms were clean and nice. Do not go for the purpose of the pool because it’s tiny, but little kids would still enjoy it. Overall staff was great! There was just one front desk lady that wasn’t very pleasant. My biggest complaint was the SMELL in the elevators and in the hallways of the guest rooms, kind of garbage-like.»