Hoteller i Vale

«Hotel staff was very attentive and caring. Room was clean and the coffee was good. One of the better hotels in the area. Will stay again.»

«The room and hotel were not clean. The shower especially! The tv didn’t work and they were full so couldn’t move us to another room. We asked for a discount but they said because I paid through Expedia there was nothing they could do. We will not be back, we travel to this area once a month. No tv??? They should check these things. The property does not live up to the photos online. Buyer beware!!!»

«Clean quiet comfy beds»

«The staff was friendly, welcoming, and happy to help with anything we needed. Additionally the room was clean and breakfast was delicious and expertly stocked.»

«Was not clean… Rusty parts in the bathroom, unclean flooring, And supposedly the manager was burning incense in the lobby, which caused an allergic reaction. It was an awful experience.»

«The plumbing in neighbooring rooms made loud noises in my room»

«The room was dirty. Sticky floors, stained sheets, dirt in all crevices, worst of all there was male genitalia drawn on the bathroom wall that my 6 year old asked me why someone drew that there, and second to that I was charged by Expedia the money came off my card just for the staff member to tell me my payment declined and I had to repay after arguing with him and showing him my itinerary # confirmation email and bank statements, he still refused to give me my room so I was double charged for ...

«Beautiful property with incredible history and spectacular owners in great location near restaurants and Earl Scruggs Center. Chef's homemade breakfast makes it even more special.»

«👍»

«The only complaint I had with our stay was that the room had a bad oder immediately upon entering the room. Had a musty stinky feet smell. Other than that everything was fine.»

«The 3rd shift manager was helpful and»

«Great staff Very clean»

«The hotel was very clean and nice. My only disappointment was the check-in. The clerk was extremely slow getting us checked in. He also tried to say our room requested had been over booked after we had already called earlier in the day to let them know we were coming in late. We were finally able to get checked in after 20+ minutes [and yes, we were the only ones checking in].»

«In town for a wedding, but would highly recommend»

«Very nice stay would stay again !!»

«The room was extremely large and very quiet. Bathroom was nice and clean. Issues? Yes, two chicken McNuggets were left on the floor just under the bed but VERY easily seen. Yes, you read this right. The couch had a nice stain on the side towards the window, and it looked very fresh. Not a problem for the night since I did not use the couch. With the two McNuggets that were left for me and the stained couch, I don't think the room was a clean as it may have appeared.»

«They got new management and made huge improvements for the good. Very satisfied»

«Enjoyed my stay except the bed was little uncomfortable. Great location and easy to get to. Other than that had a good time.»