Hoteller i Valdaone

"Flott spa og svært god frokost. Noe harde senger for vår smak. "

"Sentralt og nytt"

"Er du på gjennomreise er dette hotellet perfekt. Det ligger like ved motorveien. Et minus er at også jernbanen går tett innpå hotellet, noe som gir støy. Menyen i restauranten var tynn, og det var ingen stor smaksopplevelse på det vi fikk. Service var også måtelig. Frokosten var derimot glimrende, og personalet veldig serviceinnstilt."

" The location is perfect for a day trip on the Bernina Train line, with everything easily accessible. Communication with the host was smooth and effortless, and we were warmly welcomed. The apartment was clean, spacious, and very well equipped – everything we needed for a comfortable stay. We highly recommend Bernina Suites and would happily stay here again!"

"Brilliant as allways😊"

"Flott hotell, perfekt beliggenhet! Hotellet var lekkert, nyoppusset og parkering rett utenfor. Vi ble møtt av et veldig hyggelig personale og frokosten var god. Vi gir topp score på alt. Anbefales :)"

"Greit opphold, de billigste rommene har ikke 4 stjernes standart. Fin beliggenhet, mange aktiviteter og bra strand. Grei kantinemat."

"Personalet var hjelpsomme og ga oss god informasjon. "

"I chose this hotel to celebrate my birthday and expected a high-quality experience given the €1000 per night rate, but unfortunately, it fell far short of expectations. Booking Issues: Before arrival, I emailed multiple times to confirm my spa appointment but received no resolution. Despite providing screenshots and all the necessary details, they couldn’t locate my booking. On the way to the hotel, I had to call, only to be hung up on after a 10-minute wait. When I called again, they finally found my booking, but this unnecessary stress was not how I wanted to start my special day. Welcome Drinks and Check-in: The check-in process was strange and inefficient. We were directed to the bar for welcome drinks and had to return to pick up our room key. Why not give the keys while we wait for the drinks? Also, they didn’t ask about allergies. The welcome drink contained grapes, which we’re allergic to, and this lack of attention to detail was disappointing. Spa and Facilities: The spa treatments are overpriced for what you get. While the cigar lounge is good, the food is average, and the breakfast is very basic—not what you’d expect from a luxury hotel. Staff and Service: The staff’s level of English is very poor, and instead of being helpful when they don’t understand, they often become rude and arrogant. This attitude made the overall experience uncomfortable and far from welcoming. Additional Costs: The hotel charges an additional €300 to check out at 2 PM, which feels exc"