Hoteller i Utica

«I recently stayed at Grand Bear Resort at Starved Rock and unfortunately had a very disappointing experience. Check-in was extremely frustrating. Our check-in time was 4:00 PM, and we arrived around 3:35 PM to a very long line. After finally reaching the desk, we were told our room wasn’t ready and to come back later. I returned at 4:20 PM again waited in a long line only to be told the room was still not ready and to come back in another 20 minutes. We didn’t receive a room until around 5:10 ...

«The business services were very adequate for my zoom meeting.»

«Fitness machines worked, breakfast was very good. Pool is clean and good for small kids Place is clean and taken care of. »

«There is no front desk. So before arrival I got text about my cabin name and key code. But there is no map. There are about 60 cabins scattered in the wood. I can’t find my cabin. I called the customer service. They said they were going to send me a map. Never got it. At the end, with the help of another guest, I found my cabin. On the second day, toilet water tank ran out of water.»

«i had a good time there. Stayed for one week. Especially good service from front desk. Like meeting new friends. Because they are a good crew together. The room was nice and well cleaned. Not very thick walls or floors..easy to hear footsteps and more.. Lots of parking space. Easy to find. Very good shower (water pressure). Bagels for breakfast :) The only thing they could do better, is to be more strict about smoking in non smoking rooms... It smells in the hallways and people dont care, since ...

«Breakfast was stale and lacked variety, we passed and went to McDonald's.»

«Check out a day early than expected,staff did not want to refund my money. And breakfast was only a waffle and cereal »

«Decent room, good breakfast, friendly staff. They did charge my card $3 for parking without telling me. Which was just odd and a little irritating. Overall good stay. »

«I was an okay stay »

«The problem in the room; the drapes did not work. They couldn’t close and the lights from the parking lot went into the room. It was very difficult to get to sleep.»

«it was a decent place»

«The place was quiet, and clean. I would definitely stay there again.»

«brukt til overnattin i forbindelse med besøk til venner, veldig bra hotell til sitt formål, store rom, god service, ok beliggenhet i forhold til behovet, gratis parkering, frokost og wi-fi. tildels grønn profil, positivt. frokosten kunne vært bedre i forhold til norske vaner, men ok alt i alt.»

«Terrible all over »

«Convenient location, short drive to town where there are great restaurants, clean room, friendly staff, quiet, fast jump on to the highway to drive home. »

«quiet stay, felt safe, parking good, had a bad lever lock system on the door, made it difficult to open when you left and came back, breakfast is almost non-existent »