Hoteller i Utica

«Everything is good»

«Great stay at a Hampton Inn as usual. They really have it all figured out. So tired of other hotel chains where the quality varies wildly and you often regret your booking.»

«I hate to ever leave a negative review, especially when the woman running the place alone was so kind. We didn’t even stay the whole night, left at 3 am. It was visibly dirty. The room was horrible, wallpaper falling off, carpet as old as time. The bathtub and faucets leaked. It bothered my asthma and we had to leave. I am only writing this to help someone else, not to complain.»

«Super service from hotell Staff »

«Very flexible and super friendly service»

«There were blood stsins on the sheets, food in the fridge, human and pet hair on the floor and sheets. The sprinkler was encased in hair and dust. We did not stay and went elsewhere.»

«Door dead bolt was in the open position keeping the door propped open, bathroom cleaning looked like it was interrupted as the surfaces had been sprayed but not rinsed. Wrong times provided for the breakfast. Overall a very meh! experience.»

«good»

«I was really impressed with the patience of the receptionist. She was with a client who just was a needy one and she gently guided him through the process. When it was our turn, she was gracious and so efficient! The breakfast had a really great assortment and we appreciated the friendly breakfast staff.»

«Lovely place, lovely staff. In the middle of town. No need to drive anywhere. The crib was in the room when we got there, it also had a little mattress for it.»

«The staff was incredibly kind, and helpful. The room was freshly cleaned. They even went out of their way to help jump my car when it died and I really appreciate that.»

«We stayed at the cottage. Living room, full kitchen and half bth on first floor while bed room and full bath on top. Very clean and well prepared. The outside garden is beautiful. Main building where main office locat we is very clean and nice to visit while we have breakfast there. Hidden gem!»

«The breakfast buffet was not only nice, the manager personally checked in to make sure everything was ok. That extra mile tells me this hotel is well run!»

«Bed was so comfortable and the hotel quiet; such a great night's sleep!»

«.»

«Low water pressure,not a very good shower head! Grab bar by shower was very loose not stable!Also mechanical mechanism to engage from bathtub to shower was not working properly!Hotel was very hard to get in touch with with directly. No one answered the phone after making many calls!»

«The room was dirty. The bed sheets were dirty, stained up, had people's hair on it. The pillows were the cheapest you could buy. The toilet was dirty. The refrigerator was dirty. The floors in the bathroom needs repairs. The walls were dirty and you could see stains and build up on them and also needs repairs. The A/C needs repairs, it doesn't work that well. There was a bag of trash spilling over on the sidewalk outside in front of my room all night and was still there the next morning. I told ...

«Was a good and pleasant stay for 2 nights. Would definitely stay again.»

«The hotel itself was great, but the staff is absolutely incredible. We arrived late and the younger gentleman at the front desk was in such a good mood and made our check-in process super easy. We had four rooms and he had us checked in and into our rooms within 5 to 6 minutes of arriving. The next morning we met the staff at the café that was also fantastic. I was blown away by whoever is hiring at this location. Kudos to you! I would highly recommend this hotel.»