Hoteller i Utica

«Rob is so helpful making sure our room has the proper amenities for my physical disabilities. The rooms are always clean and organized. My adult son enjoys the swimming and sauna pools. Whenever we have chosen to eat breakfast, there is always a wide selection of food to choose from. The breakfast staff bends over backwards to accommodate guest's special requests.»

«Rom 203 needs door frame fixed alot of repairs»

«Staff was friendly and close to shopping»

«Room was nice and staff was friendly. Breakfast was late, but made it work.»

«Super service from hotell Staff »

«The sheets didn’t seem like they were clean they had marks on them did find a couple of bugs, and the carpet was kind of squishy, meaning probably needs to be replaced. I thought they were supposed to be a continental breakfast, but there was none that I could find. The area was kind of suspect a few people look like they shouldn’t be there and did not have rooms there that I could tell just sitting in the parking lot. I asked twice to get clean towels. You only get one set of towels, one set ...

«Was not at the property much. Just to sleep Did not use any amenities. Convenient to restaurants and outlet mall»

«The staff were helpful and nice. For the discounted price accommodations were clean and very nice. Exterior trim needs a refreshing but I’m not complaining. However, the breakfast staff were incredibly slow. We nearly walked out but the couple before us did walk out and we were seated next. Honestly, the staff should have been able to handle the amount of tables but were not efficient. We had to get up and find silverware and napkins for ourselves even though it was wait to be seated full ...

«good»

«The staff was incredibly kind, and helpful. The room was freshly cleaned. They even went out of their way to help jump my car when it died and I really appreciate that.»

«The breakfast buffet was not only nice, the manager personally checked in to make sure everything was ok. That extra mile tells me this hotel is well run!»

«I was really impressed with the patience of the receptionist. She was with a client who just was a needy one and she gently guided him through the process. When it was our turn, she was gracious and so efficient! The breakfast had a really great assortment and we appreciated the friendly breakfast staff.»

«I reserved a two queen bed suite when I arrived I was told their queen suites where all taken in fact, they told me that all the rooms that had two queen beds were all booked. I told him that I had reservations for over a month that I couldn’t have just a king bed. I had my daughter and granddaughter staying with me. after 15 minutes I was put in a room with two queen beds no mirror in the bathroom no towels. I’m not even sure the room was clean before we got in there other than the beds were ...

«We stayed at the cottage. Living room, full kitchen and half bth on first floor while bed room and full bath on top. Very clean and well prepared. The outside garden is beautiful. Main building where main office locat we is very clean and nice to visit while we have breakfast there. Hidden gem!»

«Quick stay and it was just to sleep. Tv didn’t work well, kept skipping and remote hardly worked. Bed was comfy and room was clean»

«The location was great. The room was clean and the staff were very helpful.»

«I recently stayed at this hotel and I can honestly say it was perfect in every way. From the moment I arrived, the staff were welcoming, professional, and went above and beyond to make me feel comfortable. The food was absolutely delicious, with every meal exceeding my expectations. The cleanliness of the rooms and common areas was impeccable, and the overall comfort made my stay a true delight. I would highly recommend this hotel to anyone looking for an outstanding experience. It deserves ...

«Property needs attention. Some areas unfinished. Room was clean. Breakfast was not as it was described.»

«I hate to ever leave a negative review, especially when the woman running the place alone was so kind. We didn’t even stay the whole night, left at 3 am. It was visibly dirty. The room was horrible, wallpaper falling off, carpet as old as time. The bathtub and faucets leaked. It bothered my asthma and we had to leave. I am only writing this to help someone else, not to complain.»