Hoteller i Utica

«Super service from hotell Staff »

«It’s not worth the lower rate. You need a hazmat suit to stay at that hotel.»

«There were blood stsins on the sheets, food in the fridge, human and pet hair on the floor and sheets. The sprinkler was encased in hair and dust. We did not stay and went elsewhere.»

«The staff was very welcoming and friendly and the place was clean.»

«We were in town for a concert and needed to check-in early. Staff was accommodating, however, we did have to pay an extra $35 to check-in early. I can understand the fee and appreciated being able to so we would not have to leave our concert early. The room was very clean and comfortable and the complimentary breakfast was great! Felt very safe and comfortable and would stay again next time I'm in town.»

«Reserved 2 queen beds and they decided to “upgrade” us to a King. 2 adults and a teen. Not happy and refused partial refund when contacted by me and Expedia who I booked under. Breakfast was far from good. Bacon undercooked and eggs not even heated well. Only went to that town to buy some merch from Smile More Laundry and Tan.»

«Leak in closet balcony wood broken and dirty bkfst way expensive no linen exchange»

«Staff was friendly and close to shopping»

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«Safe area Decent food for price»

«The staff was incredibly kind, and helpful. The room was freshly cleaned. They even went out of their way to help jump my car when it died and I really appreciate that.»

«Great reception»

«Property was very clean, close to restaurants and shopping. Great location.»

«Very flexible and super friendly service»

«The people were very nice every time. The only handicap is that the hotel doesn't have a generator in case of power outages. But everything else was excellent»

«No elevator. Despite booking a handicap room, they tried to put us on the second floor and then upcharged us to move to the first floor. Gutters hanging off the building, landscaping hasn't been touched in years with 4 ft tall weeds all around. Grass not cut and 3ft tall. Not as advertised.»

«The location was great. The room was clean and the staff were very helpful.»

«Wish they had a hot tub, but pool was nice. Loved the continental breakfast but wish they would have had more fruit options.»

«The owners were not kind and charged me an extra $25 for a kid. It made no sense. Only stayed there because there were no other options. Do not do it!!!»