Hoteller i Utica

«There were blood stsins on the sheets, food in the fridge, human and pet hair on the floor and sheets. The sprinkler was encased in hair and dust. We did not stay and went elsewhere.»

«Safe area Decent food for price»

«The staff was incredibly kind, and helpful. The room was freshly cleaned. They even went out of their way to help jump my car when it died and I really appreciate that.»

«Great breakfast!!»

«Very new, very nice property with a very helpful and nice staff.»

«Super service from hotell Staff »

«I have used the Cherry Valley Lodge, now the Cherry Valley hotel for several years. The hotel must be suffering from the lack of capital as the parking lot, sidewalks desperately need work, there are plants, weeds, or small trees, growing in some of the gutters at the top of the roof. I am told that food service is not that great. At one time the food was quite good. I had breakfast there three times and the food was filling and it was buffet style so I can’t really share much about the food. ...

«clean & convenient front desk help could improve their personality»

«Property was very clean, close to restaurants and shopping. Great location.»

«Very flexible and super friendly service»

«We were in town for a concert and needed to check-in early. Staff was accommodating, however, we did have to pay an extra $35 to check-in early. I can understand the fee and appreciated being able to so we would not have to leave our concert early. The room was very clean and comfortable and the complimentary breakfast was great! Felt very safe and comfortable and would stay again next time I'm in town.»

«The customer service was surprising and outstanding. Taylor went out of her way at the front desk and Josh the bartender in the Elements bar is a gem for this small hotel.»

«It’s not worth the lower rate. You need a hazmat suit to stay at that hotel.»

«Reserved 2 queen beds and they decided to “upgrade” us to a King. 2 adults and a teen. Not happy and refused partial refund when contacted by me and Expedia who I booked under. Breakfast was far from good. Bacon undercooked and eggs not even heated well. Only went to that town to buy some merch from Smile More Laundry and Tan.»

«The staff was very welcoming and friendly and the place was clean.»

«Staff was friendly and close to shopping»

«Beautiful and clean hotel! Our room was spacious and comfortable.»

«We stayed at the cottage. Living room, full kitchen and half bth on first floor while bed room and full bath on top. Very clean and well prepared. The outside garden is beautiful. Main building where main office locat we is very clean and nice to visit while we have breakfast there. Hidden gem!»

«Rooms are small and outdated. It’s a great location to the quant town, however the beds are uncomfortable, pillows lack definition and honestly expected better for it being such a popular spot»