Hoteller i Utica

«Rob is so helpful making sure our room has the proper amenities for my physical disabilities. The rooms are always clean and organized. My adult son enjoys the swimming and sauna pools. Whenever we have chosen to eat breakfast, there is always a wide selection of food to choose from. The breakfast staff bends over backwards to accommodate guest's special requests.»

«Super service from hotell Staff »

«I hate to ever leave a negative review, especially when the woman running the place alone was so kind. We didn’t even stay the whole night, left at 3 am. It was visibly dirty. The room was horrible, wallpaper falling off, carpet as old as time. The bathtub and faucets leaked. It bothered my asthma and we had to leave. I am only writing this to help someone else, not to complain.»

«I greatlt enjoyd the stay»

«I reserved a two queen bed suite when I arrived I was told their queen suites where all taken in fact, they told me that all the rooms that had two queen beds were all booked. I told him that I had reservations for over a month that I couldn’t have just a king bed. I had my daughter and granddaughter staying with me. after 15 minutes I was put in a room with two queen beds no mirror in the bathroom no towels. I’m not even sure the room was clean before we got in there other than the beds were ...

«The location was perfect and the property was quiet. The shower didn't drain well, but otherwise the room was fine. The breakfast was included and was GREAT!»

«good»

«The breakfast buffet was not only nice, the manager personally checked in to make sure everything was ok. That extra mile tells me this hotel is well run!»

«Property needs attention. Some areas unfinished. Room was clean. Breakfast was not as it was described.»

«Lovely place, lovely staff. In the middle of town. No need to drive anywhere. The crib was in the room when we got there, it also had a little mattress for it.»

«Beds are extremely, painfully soft. Building is disorienting- even staff get turned around. Problems were not resolved in a timely manner. I feel bad for reception bc they are kind but the place is not a good spot.»

«I was really impressed with the patience of the receptionist. She was with a client who just was a needy one and she gently guided him through the process. When it was our turn, she was gracious and so efficient! The breakfast had a really great assortment and we appreciated the friendly breakfast staff.»

«The sheets didn’t seem like they were clean they had marks on them did find a couple of bugs, and the carpet was kind of squishy, meaning probably needs to be replaced. I thought they were supposed to be a continental breakfast, but there was none that I could find. The area was kind of suspect a few people look like they shouldn’t be there and did not have rooms there that I could tell just sitting in the parking lot. I asked twice to get clean towels. You only get one set of towels, one set ...

«The staff was incredibly kind, and helpful. The room was freshly cleaned. They even went out of their way to help jump my car when it died and I really appreciate that.»

«Great place to stay, super safe area!»

«Quick stay and it was just to sleep. Tv didn’t work well, kept skipping and remote hardly worked. Bed was comfy and room was clean»

«Staff was friendly and close to shopping»

«I recently stayed at this hotel and I can honestly say it was perfect in every way. From the moment I arrived, the staff were welcoming, professional, and went above and beyond to make me feel comfortable. The food was absolutely delicious, with every meal exceeding my expectations. The cleanliness of the rooms and common areas was impeccable, and the overall comfort made my stay a true delight. I would highly recommend this hotel to anyone looking for an outstanding experience. It deserves ...