Hoteller i Utica

«The room had good space and was clean and staff were friendly. We were there for four days and housekeeping never came in. Online it says they will come every other day but it turns out you have to request it. It would get a better grade if they at least checked the trash and towels. We did enjoy our stay.»

«Hotel is a bit tired, needs a renovation / refresh.»

«Comfortable rooms. Great staff!!!»

«The lobby and restaurant were extremely clean. Staff were very friendly upon checking in and out. My issue was with the toilet which had multiple hairs and unknown encrustations present that could be seen from the bathroom door. The floor was adorned with multiple small pieces of toilet paper.it looked like a small ticker tape parade had been held there. I had to clean the toilet. Disgusting!»

«Room was ok needed a toddler bed which was advertised amd they were out then there was a power outage and it never came back on went out at 8:30pm still wasn’t on when we checked out the next day room was very hot other than that it was a decent stay»

«Just clean»

«We were not able to get 2 rooms on the same floor and had to wait a half hour for our rooms even though we checked in shortly after 3pm. Rooms were okay and pretty clean. The common areas were awful. Stacks of boxes blocking the hallways, bags of trash left in the hallways. Tables not wiped off in the breakfast area. Staff were polite but definitely had their dirt blinders on.»

«The room smelled musty and like smoke. Air conditioner was loud and could not sleep all night.»

«The room was nice the pool is pretty small & also the breakfast was not the best not many options at all & there was not a good view anywhere but rooms was very nice»

«Very clean. Very nice. Customer service is non existent. Please remove the sign on the main check in desk that is a permanent fixture that says dial zero for help. Terrible.»

«I love everything about this hotel. Great location off of expressway, near stores and restaurants, room was very clean and the breakfast was good.»

«Very nice property and rooms. Great breakfast options. Very clean. One of the nicest hotels I've stayed at.»

«The hotel building looks run down, and the outside is slighly overgrown with weeds in the rocks. We stayed 5 days and not once was the elevator vacuumed, nor the entrance way mopped. There were papers and old fishfly carcasses on the floor on day one, and we told them good bye on day five. The rooms itself were spacious and clean. No complaints there. My grandson wanted to swim, but even he realized the water was not what he is used to. Why can't I see the bottom? was his question. Needless to ...

«Amazing staff and the manager, John, was so helpful and accommodating to all of our needs.»

«Clean room and friendly staff»

«Was a nice small hotel, simple breakfast but a friendly stuff.»

«Great place and happen to be there during the 100th anniversary of Pontiac, which is cool. I have to say their breakfast, even though it was a standard buffet, was super high-quality. I usually skip the breakfast buffet, but this place was worth it. Not only that there’s a great Mexican restaurant walking distance from it.»

«Breakfast needed more options-my daughter is gluten-free and even telling them ahead they couldn't accommodate »

«The smoking area is in the parking lot at the entrance where traffic is going in and out while the bar has an enclosed outside area that has plenty of space for people to smoke while they have cocktails and it's guarded by a perimeter to protect you from the incoming and outgoing traffic.»