Hoteller i Urbandale

«Staff was kind an friendly Cons other guests are rude an disrespectful I have so many door dings on my vehicle now but not property's fault they cant control their customers some people just dont have respect nor manners But property's other then that was quiet an relaxing»

«advertised a continental breakfast----no eggs--waffle Iron didn't work 1st day----I feel like I need a refund-----3days no eggs 2 floor wasn't clean in my room»

«The front desk receptionist Megan was awesome. She corrected some mistakes upon check in and I really appreciated it. The rooms at this hotel was clean bit the carpet did have a musty smell but other than pretty clean. They had a great breakfast with a large selection. They even offered fried potatoes which was nice. »

«Only there to sleep- reasonable rates/nice big room!»

«Hot tub doesn't work properly. But was hot.»

«My family stayed here in 2 rooms over the course of a 4 day weekend stay. This Country Inn and Suites was excellent! The place was clean, well kept, had a great breakfast spread and had all the working amenities as described. The location is just 15 mins outside of Downtown Des Moines and works well for traveling around the area.»

«Room was okay, bed was comfortable, but facility was not very clean and breakfast was mediocre.»

«Wonderful place to stay»

«The breakfast area was not very clean, food on floor and counter tops,»

«As soon as I walked into the hotel, I was greeted with a smile and a warm welcome. Gina was by far the sweetest young lady. She explained everything to me and showed me where the elevators were at as well as making sure I was comfortable. The room was all that and more! The bed was super comfortable and the breakfast was delicious! I would definitely be back here when I visit my best friend again! 10 Stars if I could rate it that high!»

«So the hotel room was great.. one of the elevators were broken and with this property being as big as it is it needs at least 3 or 4 to keep the flow going. I was on the 7th floor alone and it was dreadful waiting. Normally I would just take the stairs in that situation but of you have luggage and small children it can be a bit tricky. Also there were A LOT of people there due to baseball tournaments so only having 1 functional elevator was ridiculous. Loved that room though!»

«The property, staff and cleanliness were amazing. The tv remote didn’t work correct in two of the three rooms we had. Don’t let the fact the property isn’t a new hotel scare you. I’d fully recommend this hotel especially for the price.»

«Great place highly recommend »

«Clean room, great staff and comfy beds. Breakfast was ok.»

«Did not keep the room clean on the every other day rotation they stated»

«We came back to this same hotel from a stay in 2025. It has significantly gone downhill. The entrance, hallways and doors are scuffed and look really worn. After check-in we found that our room was not cleaned. We specifically requested a room on the backside of the hotel to avoid Interstate traffic noise. The request was not communicated. Our room was clean and smelled deeply of Pine Sol. It had a fire alarm that continuously chirped, randomly. The first night, we called a front desk personnel ...

«The room was huge. So much space to move around. Thank goodness for the toiletries bc we were only staying for 1 night & pack very light. The breakfast was ready before the set time, so whomever is leaving before 6am on the weekend will surely get a bite in before heading out.»

«everything was great!!»

«Good»

«Clean and well maintained hotel. Loved our stay. I was a little disappointed because the hot tub was broke and they upgraded my room to one with a hot tub without me even asking. We had just gone to the World Cup in Kansas City the day before and I really needed a hot tub. Thank you so much. It was greatly appreciated.»