Hoteller i Urbandale

«Clean rooms»

«Nice»

«Clean room, great amenities and staff. Enjoyed our stay.»

«Excellent location and very friendly and helpful staff! The breakfast was phenomenal!»

«It was a decent place to stay and seemed reasonably priced. Basic maintenance issues. I slept well and had fun talking with other quests during breakfast.»

«We came back to this same hotel from a stay in 2025. It has significantly gone downhill. The entrance, hallways and doors are scuffed and look really worn. After check-in we found that our room was not cleaned. We specifically requested a room on the backside of the hotel to avoid Interstate traffic noise. The request was not communicated. Our room was clean and smelled deeply of Pine Sol. It had a fire alarm that continuously chirped, randomly. The first night, we called a front desk personnel ...

«Clean room»

«Wonderful place to stay»

«We stayed in room 225. Our room smelt like stale cigarette smoke. We noticed our smoke detector had been removed. My husband called front desk to let them know… they said maybe maintenance removed it but never offered to have someone put one in or have us switched to another room. Not the best experience… breakfast was good however.»

«Staff was kind an friendly Cons other guests are rude an disrespectful I have so many door dings on my vehicle now but not property's fault they cant control their customers some people just dont have respect nor manners But property's other then that was quiet an relaxing»

«Staff very friendly. We couldn’t use the hot tub; it was broke. The room needs to be updated. It looked like a dog had scratched up the bathroom door very badly and the wallpaper looked dirty. There was no meat for breakfast, but the food was always stocked up»

«Great breakfast»

«The room was clean, the staff went out of their way to help us with more bedding and towels, the breakfast was good, could have a few more choices, but way better than some other places. The hot tub was hot, which is very good.»

«Passing thru Des Moines and just needed a place to sleep. Looking online and saw they had rooms for $106. Got 2 rooms and WOW! The rooms were huge, exceptionally clean, great beds and pillows plus the view was awesome! Will definitely stay again.»

«Some rooms are close to the highway and could be noisy. In general, it’s fair enough to its price.»

«Good..water faucet hot cold were backwards..funny thing»

«Friendly staff»

«Great customer service and very clean and comfortable. Breakfast was super as well»

«The staff greeted us and made us feel very welcome there. Very helpful and friendly.»

«Worst hotel experience i have had to date. Room had a weird smell to it, unsure how to describe it but it didn’t smell like a clean room. Pillows and the couch smelled weird hard to describe so i apologize. Room was muggy the two nights we stayed. AC was on the entire time but it was humid and muggy the entire time to the point we had to open the window to get some fresh air in. Informed the front desk about it and allegedly an engineer came and looked at it while we were gone. Nothing changed ...