Hoteller i Upper Lake

«Casino is clean but the rooms are pretty old. Stained carpets and chairs. Stains on the carpet in the elevator. Had noisy neighbors and the walls are pretty thin. They kept me up and then after finally getting to sleep they woke me up again at 4:00 am. We used to stop here a few times each year. Receiving a few free nights but mostly lay off coupons. But we’ve decided that from now on we will go 20 minutes further west and stay at Coyote Valley. Newer rooms, cleaner, quieter and they have ...

«Too our surprise this hotel was very clean and orderly. It's on Highway 20 but is back enough you couldn't hear the traffic very bad. We were surprised how clean the rooms and property were. We would stay again. Thank you for a pleasant stay.»

«Nice hotel, room was fine, staff was friendly and helpful and breakfast was good. The "Next door" restaurant was only so-so.»

«We booked this location, and agreed to the higher nightly rate than other nearby locations, because of the lake access. Unfortunately, lake access ends after check out (11 am) and to continue to swim, you’ll need to pay a day rate per person. As someone who travels often, I’ve never seen a hotel or lodge that cuts off amenities at check out — it’s usually included as a perk for staying on site. This, coupled with a fee to use their BBQs, is why we don’t plan to stay here again. There’s an ...

«The room was updated, spacious and clean. It was conveniently located to the highway and to the downtown area. We were surprised at the quality for the price of the room. The staff was very friendly and helpful. Breakfast was adequate. We would stay here again.»

«Tv didn’t work.. maintenance and front desk girl tried to get it going, but nothing. Surely a chain of this size would have a spare tv to swap out for a defective one, but not the case here. Maintenance guy was helpful but couldn’t fix the issues. Front desk Lady was very nice and friendly, but the tv issue has me leaving a bad review, that’s on the owners of the property. Continental breakfast was poor at best, at least offer one hot protein item and a waffle maker instead of thawed eggs ...

«The front desk person was very kind and helpful. The room was clean and exactly what we needed. And the kids had a great time swimming in the pool and hot tub»

«Thank you»

«Thanks»

«Would be nice if they added coffee in the rooms. Also unfortunate they were not serving breakfast on this trip»

«Perfect»

«They were very nice and welcoming»

«It has always been a good motel for me I stay there to just relax»