Hoteller i Upper Lake

«Casino is clean but the rooms are pretty old. Stained carpets and chairs. Stains on the carpet in the elevator. Had noisy neighbors and the walls are pretty thin. They kept me up and then after finally getting to sleep they woke me up again at 4:00 am. We used to stop here a few times each year. Receiving a few free nights but mostly lay off coupons. But we’ve decided that from now on we will go 20 minutes further west and stay at Coyote Valley. Newer rooms, cleaner, quieter and they have ...

«Nice hotel, room was fine, staff was friendly and helpful and breakfast was good. The "Next door" restaurant was only so-so.»

«Too our surprise this hotel was very clean and orderly. It's on Highway 20 but is back enough you couldn't hear the traffic very bad. We were surprised how clean the rooms and property were. We would stay again. Thank you for a pleasant stay.»

«I like the view and how relaxing the place is. We enjoyed the place.»

«The hotel was clean and has been updated. The breakfast not as good as other hotels.»

«Tv didn’t work.. maintenance and front desk girl tried to get it going, but nothing. Surely a chain of this size would have a spare tv to swap out for a defective one, but not the case here. Maintenance guy was helpful but couldn’t fix the issues. Front desk Lady was very nice and friendly, but the tv issue has me leaving a bad review, that’s on the owners of the property. Continental breakfast was poor at best, at least offer one hot protein item and a waffle maker instead of thawed eggs ...

«After we checked in we had a couple of problems with the room. 1) TV remotes did not work, had to exchange them at the front desk. 2) No ice bucket in the room, we got one from housekeeping. 3) The ice machine on the second floor did not work, had to go back down to the 1st floor. 4) The phone did not work. We have stayed there in the past with no issues. Not sure we would stay there again.»

«Very clean and great service»

«My family and I love staying here :)»

«Would be nice if they added coffee in the rooms. Also unfortunate they were not serving breakfast on this trip»

«Ikke mye å utsette på dette hotellet. Hyggelig betjening både i skranke og frokostsal. Rene, pene og store rom med gode senger. Bra frokost etter amerikansk standard. Stille og rolige omgivelser. Ligger lett tilgjengelig fra highway 101 rett i nærheten av en Walmart.»

«This location should be condemned. It’s falling apart. Some of our group had rooms with no hot water. Our room had so much hot water the toilet was flushing with hot water. Bathroom was leaking and moldy. I didn’t see cockroaches inside but there were so many outside. Save your money and go camping instead.»

«Newly refurbished, very clean, very comfortable bed, super helpful staff when we couldn’t figure out the TV remote control.»

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«They were very nice and welcoming»

«This place was very clean for how old it was and pretty quiet. We slept good and it was affordable.»