Hoteller i Upper Lake

«Room is clean and big.»

«Nice hotel, room was fine, staff was friendly and helpful and breakfast was good. The "Next door" restaurant was only so-so.»

«Too our surprise this hotel was very clean and orderly. It's on Highway 20 but is back enough you couldn't hear the traffic very bad. We were surprised how clean the rooms and property were. We would stay again. Thank you for a pleasant stay.»

«no thank you»

«So cute and clean, wish I would have had more time to spend on site!»

«Room smelt like smoke. Said it was non smoking but it had bad smoke odor. Bed was just ok.»

«The check in staff member was nice and friendly, but after she left the rest of employees were short and loud due to being disturbed from their computer screen. This was my first time visiting this Best Western in Clear Lake. As a member I've never been denied a continental breakfast. The food was being prepared for a church group only and had a closed sign outside the door. Luckily I found breakfast a cross the street at Grandpa's Cafe. It's a shame to give this Best Western a lacking review ...

«We had no good experience with this place. The cottage wasn't ready even when we arrived late. The next day the shower wasn't working and we had no hot water for a long while. We were traveling with a toddler so the lack of water made everything more complicated. They gave us a complimentary bottle of wine because the cottage wasn't ready on time, but the overall experience is still bad.»

«It has always been a good motel for me I stay there to just relax»

«If it weren’t for the kindness of the host, who accommodated us for an early check-in and late checkout, I would’ve given this zero stars. It’s totally rundown, looks like it hasn’t been power washed in 20 years, as soon as you walk up it smells like mold. The listing doesn’t tell you that it’s on a main street. The inside has rotting walls with actual holes, you can smell the mold and in one of the bedrooms it smelled so toxic like cat urine and chemicals - no one could sleep in there. The ...

«They were very nice and welcoming»

«This place was very clean for how old it was and pretty quiet. We slept good and it was affordable.»

«Everything is Dirty. Hair all over the bed and shower.»

«Clean room and linens. Table and chairs were nice touch for eating in. Shower was rather small and could probably use an update. A light in the area with the fridge/microwave would have been helpful. Would definitely stay again. Santana's next door was great for breakfast as well as the Shoreline Cafe. TNT on the Lake Bar & Grill was great as a dinner option.»