Hoteller i Upper Falls

«The front desk was very polite and accommodating. The room and lobby were clean. Will stay here again.»

«The staff was wonderful! the place was nice and clean. everything was in walking distance. highly recommend staying here if visiting.»

«Check in was very quick and easy with friendly staff. The room was clean and comfortable. We had breakfast in the morning that was wonderful. Check out was fast, easy and friendly.»

«We needed a room with two beds. When we searched on Expedia, we used the filter that allows you to search for a hotel room with two beds. When we arrived at the hotel, we were told that there were only rooms available with one bed. We were also told that it is the fault of Expedia that the Expedia website leads one to believe that there are two beds when there is actually only one.»

«I will Never be coming back here again. First the elevator was broken so I had to walk to my room. Next when I went to use the microwave there were roaches in the microwave and all over the tables. When I went to check out and asked for a Refund I was told I had to wait for a manager to authorize the refund. Then when I called the next day I was told the manager won’t be in until Monday. If I could give no stars I would have ! .»

«Perfect stay!»

«When we checked in, the card key did not work on the door, which we found was left partially open. The front desk clerk tried 3 times to re-key the card, but it never worked. We were told if we left our room and wanted to get back in, the clerk could let us in with the master key. Once inside, we discovered the electrical outlets on the bed-side of the room were inoperable, as the night stand lamps and alarm clock did not work. When we looked, the outlets were blackened and sooted up, appearing ...

«The room was supposed to have a pullout couch. It literally had a kitchen chair in its place. The side doors were able to be opened without a keycard.»

«Confused why there was no hand soap in bathroom? Also lighting in the room near beds ? What is that item above table between beds? A light - where is the switch? »

«Was there for a baseball tournament. Had to immediately change rooms due to the bed strongly smelling of urine. Staff didn’t even apologize. Just gave me the new room key and sent me on my way. The pool is small. People who were not hotel guests were following guests in after unlocking the doors and staying for the day and letting their families in. Random people were getting out of their car to see if breakfast was out yet. Breakfast not served early enough on the weekends go kids who have ...

«Clean and quiet location with easy on site free parking and great breakfast sptead. I can usually find something to gripe about when staying somewhere but not this time 😁👍»

«Reservation desk took my id behind THICK glass. No other info abt hotel/amenities provided. Couldn't find a luggage cart (on leaving...found a partial cart...the tall end for pushing was broken off). Small room. Mold around window, no luggage rack, rough use of room, ink marks on linens, ants in entire area, gnats in bathroom drain. Poor repairs. No effort to patch walls or take down all replaced parts. Area near hotel seemed a little sketchy. General impression of hotel: run down. Husband ...

«I enjoyed the staff and the accommodations. I was very impressed at first. The only negative was that the walls are very thin. I could hear the woman in the next room easily. It made it hard to sleep.»

«A»

«Everything was great!»

«Everything was perfect. Thank you very much.»