Hoteller i Universal

«Mildew dirty smell poor maintenance shower head was chest high stained linens just gross»

«The room was clean and cozy the staff was very friendly ! Overall my stay was very nice and comfortable»

«It’s 10 F outside room heater didn’t work »

«Found bed bugs in my room, bathroom wasn't cleaned before I checked in and there was trash hidden around the dresser»

«Parking was easy and safe. Property was located in a convenient area. Room was clean and spacious »

«Clean bathroom. Bed was OK. No place to hang up clothes which is a downside. Noisy area from road as well as people talking outside at all hours could be heard. Overall not a bad value for the cost though.»

«Big clean room. Nice kitchenette. Next to Walmart. Would recommend. Friendly front desk staff. »

«Not happy at all the pictures and the way the room looked way different! Could not get an extra pillow on requests. Room was dingy and old, needs an update especially for the price. Photos are different than what was given to me! Water in the shower goes to hot to frezzing cold in and out. Not with the price. Staff was strange…»

«Room was clean, bed was good. Morning staff (desk and breakfast) were very friendly and helpful. Need more luggage carts, and the elevator needs renovation.»

«yes»

«Very nice staff and very good breakfast. Room a bit dirty with long marks on wall. No lock on the bathroom. Bed was ok. Decent amount of road noise from highway just beyond interstate. It also wasn’t very expensive. It is what it is. »

«Hotellet fremstår som noe slitent, og det samme kan vel sies om personalet. Standard amerikansk frokost, pølser, smakløs eggerøre, waffels og mye søtt kliss. Selv om senga var komfortabel, vil eg neppe velge dette hotellet igjen»

«Room was comfortable and large, but the hotel was too noisy. We had to turn the airconditioner off because it made too much noise, but still heard the noise from neighboring rooms. Outside temps were around 35 Celsius so the air cond. would have been nice.»

«Employees in the Soda Shoppe and Rockwood Bar and Grill, along with most on the casino floor were excellent. Women at the reception desk, both the day we checked in to the hotel and the morning after, were awful. Smiles were forced, border line rude. One said about my daughter, in an absolute ignorant tone, “I hope she’s 21 (years old)!”. We were well aware it’s a 21+ establishment.»

«The parking was a little close the room was good nice bed the pool was cold and have nt got my deposit back»

«Yes»